Thor Motor Coach CHATEAU 24F reviews

Review for the 2021 Thor Chateau 24F: We purchased our 2021 Thor Chateau 24F, brand new right off the show room floor from LA MESA RV in La Mesa California. We had just retired and planned to travel the United States. We have now had the Motorhome for five years and it has only 8000 miles on it. 2500 of those miles was from transporting it to California. Not for the lack of trying to use it but for the continuous MANUFACTURES defects. First test run the coach electrical system failed on the first night at 2AM. We took it in after a 2 month wait to get into service. We were told it was because we didn’t charge the battery all the way. The service manager stated it takes at least 48 hours of being plugged in. We plugged it in and took it out again. Again, the coach died the FIRST night at 2AM. Took it back after waiting for an appointment. This time we were told the battery that came with the coach was defective and needed to be replaced. This is not covered under the NEW VEHICLE WARRANTY. We replace the battery and still the coach would not make it ONE night. We finally replace the electrical system to the tune of $4000 and every worked great. Next, the motorhome was bottoming out on EVERY dip in the road. The service Manager at La Mesa RV told us it was because the plumbing for black tank was too low and this is not covered. I took the motorhome over to Weldtech and they explained to me and showed me that the entire suspension was inadequate for this motorhome. They replaced it for $7000 dollars and now no more bottoming out. Long story short it has been one thing after another. Thousands of dollars replacing parts and system on this Thor Motorhome. LA MESA RV AND THOR Motors are absolutely NO help and so far NOTHING has been covered under the new vehicle warranty or the $7000 dollar extended warranty. I hope this review will keep some of the couples who work all their lives and wish to travel the US in a motorhome to STAY AWAY FROM LA MESA RV AND THOR MOTORHOMES. Thank you for reading this review and have a blessed day. One last thing, We just return from a trip we had to cut short because the slide out came off the track and now the slideout is crooked. Show less

Purchase July of 2023 first road trip three cabinet doors fell off cannot fill it with fuel with an automatic fill keeps tripping the gas pump propane gauge didn't work from day one took from July until December to get it repaired generator extremely difficult to start when you switch from right turn signal to left turn signal or vice versa with the phone connected for GPS or for audio system completely shuts down dealer has been unable to repair it factory is telling me it's working as designed can't get a Ford dealer within 500 miles to work on it none of them have big enough base to accommodate a motorhome so the fuel problem persists the nearest Cummins generator repair facility is 350 mi away Show less

We have had this Brand New Thor Chateau for almost a year. We are real unhappy with it and have had to put and additional $20K into fixing the things NOT covered under the new motorhome warranty. So far we have had to replace the electrical, the suspension, the steering. We are saving to replace the heater. All these things are not covered under the warranty. Show less

First off most people do not read the entire review so I will start by telling everyone to avoid purchasing your new motorhome from Thor Motor industries. The floor plans are amazing and perfect, unfortunately the craftmanship is done by people who have no pride in what they build. There is NO response to your requests for warranty repairs of defects from Thor. They will tell you the dealer will take care of it and the dealer tells you Thor has to approve it. One big stupid circle. My wife and I have had a dream of retiring and traveling the US in a Motorhome. She was a teacher and I am a Vet and retired Respiratory Care Practitioner. The purchasing process was great. That's were it ended. So far we have paid the $100,000 for the coach and have put in over $12,000 to do repairs on a BRAND NEW 2021 coach because the defects we had were not covered right off the show room floor. It has been seven months and we are still waiting for a shower door that will stay closed. We still have not started our touring the US. Show less

The 24F is only 25' long, so it's on the shorter side for motorhomes, which we like because it fits comfortably into more spaces out there in the real world. But since the entire driver's side slides out about 32", it is extremely roomy. Its slide-out width is so vast that we easily open two comfortable camping chairs to relax in, which then fold up and can be stored in the overhead bunk when traveling. Thus, there is more sitting area than just the dinette. The power from the new Ford 7.3 liter V8 is remarkable, and I love the Manual transmission setting whereby I can shift through all six gears with the flip of the shift-knob switch. It made driving over the Rockies a breeze. It's loud in the cab while driving, so I hope to do some soundproofing soon. The bathroom size is just right for us. Quality of the wood and cupboards is not great - it seems like if we were to set something too heavy on the wood, it might break right through. So, we're careful. The 30,000 BTU heater heats it up really fast, and our 15 BTU A/C with 9 ceiling vents cools everything down nicely. When not using the A/C, you can still keep it cool inside with the "exhaust" fans. We have four of them, the two standard ones in the kitchen and bathroom, and the optional ones in the bedroom and overhead cab. Keep in mind that if you order the optional bedroom and overhead cab fans, they are exhaust only -- they do not blow air inward. But so far, we have found that the exhaust feature does keep the coach cool with other windows and/or main door open. Outdoor storage is great, especially the massive one at the back on the driver's side. It holds so much! And a 4" by about 3' section goes from one side to the other, so we can store a table and clothes-drying rack in there and they're never even seen. Fishing poles would fit in there nicely too. I wish Thor had offered other options, such as electric side mirrors. Adjusting them is difficult. I wish there were an inverter option. I'm hoping to have one added, to make things more convenient when boondocking and to allow TV (DVD movies) while underway without having to use the generator (for those seated at the dinette). I also wish they had offered a CD player option. I also wish they would offer to have more than a single seat belt at each dinette seat. Thus, only four people can ride in it, yet it has sleeping for six. I wish they offered refrigerator upgrades, because the fridge has only a preset temp control. As large as the slide is, it makes it a bit scary every time we use it. We must be extra vigilant to make sure nothing will impede its travel either out or in. Make sure you watch the Thor videos about using it, and follow the directions carefully so you won't run into problems with that massive slide and its two electric motors that need to remain synchronized. Because the slide is so heavy, it tilts the entire motorhome about an inch when extended. Therefore, we need to make sure we get the coach's driver's side elevated by about one inch before extending the slide. In other words, assuming the ground is perfectly level, we elevate the driver's side by one inch by using leveling blocks. Or, if the ground is not level, we try to park the coach so that the driver's side is the side that's elevated. If we ever found ourselves in a situation where the driver's side were slanting downwards and we couldn't correct it, I'm not sure I would want to extend the slide. And that means you could not use the bed. Of course, even with the slide in and the bed flipped up, one person can still climb over the folded part of the bed and sleep/rest at its head by where the pillows are. I know this is not legal, but my partner has done that while I drive down the interstate so she can take a nap back there. The customer support from Thor is pretty amazing, I think. They have an Owner's Resource website, linked to your specific coach with its specific options, that have all the owner's manuals,schematics,and videos to explain things, etc. Mine has 160 items on it. They also have a support phone number available 24/7, and e-mail support. And they give you hard copies of the many owner's manuals. I have used all of these, and the support is good. However, in a few cases, the e-mail replies have turned out to provide incorrect information. In summary, workmanship may not always be the greatest, but the 24F has a good floorplan and is well thought out. It provides what most people will need unless they need more than four seatbelts. With the slide-out width so vast, there's room to relax in fold-up chairs you open once you're camping. We have the 2nd battery and the solar panel, so battery power has not been a problem while boondocking. We got ours for less than $75K, so ours has been a good buy. You may not find that good a price, however. Show less

Love this unit. Drives easy. Lots of power. Easy to park and tow. CRV behind. Gas mileage is what is expected with the Ford V10. Lots of room with a full slide. Thor motor coach makes a very good solid unit. Show less

This Rv drives like a car and is very easy to control while towing a vehicle. Ford V10 combination is the best in towing. Very compact but roomy inside with a full drivers slide. Very happy with all the features of the radio and rear camera. Show less

2018 Thor Chateau 24F Motorhome issues. 1. Day 2: Driver seat belt was found partially severed. Was replaced. 2. Day 2: Ford keyless entry fobs were not working. They were activated. 3. Trip to BC: Kitchen sink faucet was found leaking water on the countertop. Was repaired. 4. Trip to BC: P-trap in kitchen sink was leaking. I placed a bowl under it to catch the water. Bowl had to be emptied every day. Was repaired. 5. P-trap leaked again on a Canmore trip. Had to use the bowel. Was repaired again. 6. Trip to BC: Bathroom sink faucet was leaking.  Water was detected around the base of the water tap and outside the bathroom on the floor around the corner of the door. Was repaired. 7. Trip to BC: Motor home door entrance lock mechanism was found to be loose and not solid. It was moving up and down. (loose). Was repaired. 8. Trip to BC: Fan settings:  low setting does not work.  Just the high setting works. Never was repaired. 9. Trip to BC: One drawer closing mechanism failed.  The spring came out and I figured out how to put it back in and made it work. 10. Noticed on trip to BC: Seats and seat backs at the dinette and front seats in the cab did not appear to have been treated with protector. Was never addressed. 11. Trip to BC: Shower slider bar at the top right hand side comes off when you slide the door some times and has to be put back in place; so we put a shower curtain up instead. Needs to be fixed so it does not fall out. Was never addressed. 12. Trip to Drumheller: Dinette table T-molding surround separated and needed repair. Was repaired. P-trap leaked again on the Drumheller trip. Had to use the bowel. Was repaired again. It had leaked and had been repaired three times. 13. Dinette table T-molding surround separated a second time and needed repair. Was repaired a second time. 14. Trip to Drumheller: Ball valve seal in toilet leaks. Was repaired. 15. Water pump pulsates. Never was addressed. 16. At home: Batteries were set in so tight in their slot under the step I could not remove them so I left them in when winter came. I put a slow charge on over the winter. 17. At home: Vehicle and motorhome batteries were discovered to be dead early January so I put a slow charge on them over the winter and luckily they were revived. 18. At home: Exterior motorhome molding adjacent to the driver and passenger doors was found to have shrunk in the cold winter weather and consequently pulled out of its place on both sides. I assume it was repaired when we brought the motorhome in for consignment. We brought the motorhome back to Guarantee RV four times for repair. Each trip return was 120 km. Our son had to come pick us up each time. Guarantee RV shop foreman was accommodating and did the repairs to our satisfaction each time. Would never buy an RV so far from home ever again. Would never buy a Thor RV ever again. We sold the motorhome on consignment at Guarantee RV for a good price. However, we did lose the GST, Ultimate Protection package and depreciation. Very happy we sold the RV when we did. Not wishing bad luck to whoever bought it. Show less

Purchased in June took out once and the sewage pipe broke from driving into a parking lot. Too low to ground. It has been in the shop now for 2 weeks fixing the sewage pipe. Also the kitchen fan didn't work, Thor forgot to wire it in. Door was crooked and couldn't lock. I'm sure when we pick it up and take back out the sewage pipe is going to break again because the parts were replaced, but the problem still exists with it being too low to the ground. Stay clear of this model, or make sure you double check the sewage pipe clearance to the ground. I wouldn't buy this class c., livability sucks. Truck doesn't have power and too much play in the steering wheel. Show less

Quite frankly I'm getting concerned with Thor quality. While doing the "walk-thru", the kitchen sink began leaking! Happily, Dave fixed it on the spot! Now it's home & we discovered the roof is leaking!! Water was dripping in through the light fixture onto the bed in the cabover! Now I'm wondering, "what next"? We haven't even finished packing this rig for our first road trip. Currently it's back at the dealership for repairs. Show less