Thor Motor Coach Chateau 31W 31W reviews

The 31W has a great layout and functionality. The 32ft length allows us to easily find spots in state parks and drivability isn't challenging. The theater seating adds comfort during time inside and the tv is positioned in the correct spot for viewing. The whole system water filter and ice maker is a nice added bonus. There is plenty of storage inside. The tv sound doesn't get loud enough for us so we connected a speaker to help. Show less

We did have a few issues when we bought our 2017 Thor Chateau 31W and our dealer couldn't fix the main one. We filled out a survey from Thor. They immediately contacted us, said they would have a driver come get our motorcoach and take it to Indiana to fix it and anything else we can think of, and then we could come get it. They said they would have it for 1 week and set a date for it to be picked up. It went just as planned. Less than a week from the time they picked it up they were calling and saying we could come get it. We drove up there and enjoyed meeting with the Service Manager and were offered a tour of the plant. They had checked it over thoroughly and fixed any little thing they noticed. Once it was ready to go they allowed us to stay in the rv sites they have onsite for as long as we wanted. This was so nice since we had never been in that area. We ended up making a great vacation trip enjoying seeing an area we may never have seen. Thor really came through for us, we think they are great, and we haven't had any more issues with our Chateau 31W! Show less

We have been traveling in this RV once a month for a week during 2020. We have enjoyed this RV and have towed a Mini Cooper with it. It is great on gas mileage even towing. Comfortable for us and has everything we need. Big refrigerator, lots of cabinets for inside storage and adequate basement storage. It looks brand new on the outside and well maintained. Inside is very clean and still has a new feel. Hot water on demand, shower big enough. Queen mattress comfortable and lots of closet space. Full slide on drivers side adds a lot of room. Great way to travel without concerns of COVID. This Class C is a great RV. Show less

I guess we got lucky this motorhome has been nothing but great for us. No issues at all except tank sensors. Everything works well just need more storage. This is a good motorhome or it has been for us!!! Show less

Plain simple quality control sucks. Purchased Spring 2017 went directly to a park first thing water leak under the sink, took it back to dealer, fixed it, next thing had leak under the shower, fixed, molding left off of paneling, two cabinet doors broke, Main large compartment water leaking water inside, they did not use marine plywood it all rotted I fixed it my self. Keys to the outside locks both broke off made out brass (stupid) now replacing all the locks my self. Leveling jack reservoir was dry,out side gutter drain for the roof some idiot bent it to fit it did not now water drips down the side onto the cab leaving a rust stain. Not bad for only having 2400 miles thats 2,400. I would not by another Thor product. If you do have them put everything under pressure kitchen sink bathroom sink shower floor all water lines, check for leaks , check all fluid levels before you sign, check the gutters have sales person get up there and look. Bottom line never will I by another. Show less

I've owned many motorhomes and campers in my lifetime so I've seen good and poor quality but this 2018 Thor Class C is the worst I've ever seen. The materials are extremely cheap and the workmanship is very very poor. From doors not closing properly, to a leaking faucet to no insulation in the cab - extremely noisey driving down the road. Trim is falling off all over the place. The subfloor is delaminating in areas where there are no water lines. The slide out struggles to go in and out, as well as the power awning. We bought the RV with 10,000 miles on it. Pure junk for $80,000. Thor, Jayco is all the same junk. Embarrassing to show our friends. I can't believe a company would build a pile of crap like this. Show less

Purchased a brand new 2016 Thor 31W Chateau Class C motorhome from in Dothan, AL. I was living in SW Georgia at the time, 40 miles southeast of Dothan. During the first six months, I chalked up slightly more miles than 400 miles driving the vehicle back to the dealership for repairs and equipment adjustments; more than actual miles on the road using it. The first problems centered around the automatic levelers - two trips. There was not anything mechanically wrong with the levelers, they were not properly programed. One could argue this was the fault of the selling agent. Next came one trip concerning the roof vent leaking in the bedroom. The dealer said they could not find anything that was causing it. There was one other incident of a roof vent leaking while driving the vehicle during a heavy rain storm, but I feel this was caused by the excessive amount of water accumulating on the roof and the speed of the vehicle, forcing the water upward into the vent cover. Having owned a Class A pusher I used for a trade in, I knew to install vent covers over all of the roof vents to prevent the leaking from happening again. Next came the windows. After driving the vehicle to a campsite while it was raining, my wife notice water on the window sill of the window behind the jack-knife sofa. During our return trip home, she sat on the sofa and noticed that the window did not stay tight against the outside of the RV while driving over 50 mph. After taking the vehicle back to the dealer, a camping World employee sat in the seat and videotaped the window during a test drive. Verifying that the window did open at the high rate of speed of 50 mph, the tape was sent to Thor and a replacement window was supplied, installed by the selling agent. It took more than a month to receive the replacement window. Concerned that the design of the window was a problem, we checked out the window next to the dinette and noticed that it also was not staying tight after the vehicle reached more than 50 mph. This window also was eventually replaced by Thor and installed by the selling agent. However, both replacement windows continued to leak while driving in the rain. I eventually had to permanently seal them. The next problem involved the shower, which was leaking into the main coach area because the shower was not properly sealed during installation. Camping World verified the leak and sealed the shower, but I ended up having to reseal it myself. The final problem involved a horizontal wall strip on the back wall of the motorhome. The strip is used to cover the wall paneling and an upper portion of wall covering. The strip is glued to the Styrofoam cover. This area of the motorhome gets hot during the summer from the sun and the glue dries. The strip then falls off. I ended up having to purchase small screws the same color of the strips and used them to attach the strip of the upper molding. There were actually three other problems with the RV. The vehicle's dash air conditioner needed a replacement part and there was a problem with the driver’s seatbelt cover. Both were quickly repaired by the local Dothan vehicle dealer. The final problem involved the motor for the awning, which had to be replaced soon after the one-year Thor warranty expired. I feel that these last three problems was not directly attributable to Thor. Although I have not had any problems during the past two years with the RV, I honestly could not recommend the company. I feel that Thor’s quality assurance people are its customers. Show less

Warning to all, Thor is probably the absolute worst at putting out quality coaches. Cabinets falling apart even after third repair! Plumbing leaks and to top the leaks off the electrical (120volt) sits just below and a little to the side of the water filter and fresh water tank!!! Luckily I got the leak stopped before someone got electrocuted!!! The motorhome is still covered in sawdust, styrofoam, dirt, loose screws, wire, pieces of metal. Slide locks up, levelers do not level even after talking to the mfgr. Drawer guides falling apart bearings falling out. Drawers falling apart. Flooring buckling. Note the dealer La Mesa RV has had the coach for 3 months total and everything they said they fixed has fallen apart again. Don't buy a Thor This is only part of it. Show less

Horrible quality...everything had problems. Leaks inside, plumbing problems, flimsy doors and drawers, wrinkles in flooring, sewer hookups impossible to connect, ice maker didn’t work, commodes stopped up constantl & Black water tank was poorly designed, tankless hot water system was a joke, A/C not adequate for 31’ ...bedroom was hot, We traded with only 2800 miles on it just to get rid of it at a great loss, but we were thrilled to be rid of it. The worst part was that Camping World where we purchased iit was useless in addressing our problems and Thor Manufacturing was unresponsive as well. Don’t buy a THOR!!!! Show less

Bought this RV brand new and have a list of 15 things that don't work after first use. Quality of construction is garbage. I will be returning to the dealer asking for a refund. This is the 3rd RV we have owed over the last 24 years and I can not believe Thor is selling such a cheaply made vehicle that wil be lucky to last 5 years. I will never buy a Thor product again. Show less