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Keystone COUGAR 326RDS 326RDS reviews

1.0 (0 reviews)
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Liveability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty
1.0

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Voted most helpful review

Stephen Mazerolle

Florida

Reviewed on June 23, 2020

RV reviewed 2017 Keystone Cougar 326RDS view listing

3.0
From day one we had bad experiences. We were missing a lens from one of the ceiling lights, the DVD player was faulty (and not Blu-Tooth) the ceiling molding was warped and had to be replace, a side molding on one of the sliders fell off, several of the storage doors underneath wouldn't open and...read more
From day one we had bad experiences. We were missing a lens from one of the ceiling lights, the DVD player was faulty (and not Blu-Tooth) the ceiling molding was warped and had to be replace, a side molding on one of the sliders fell off, several of the storage doors underneath wouldn't open and had to be pried open, the outside light under the bedroom wouldn't work (still doesn't) and I could go on and on especially on the defective leaf spring holder which caused a nightmare of issues including fighting to get them to repair it under warrantee while on the road but..... We are now experiencing premature wear of the "theater seat". I contacted Camping world and we had purchased the extended warrantee on the fabric and furniture. What a disappointment that is. They will not replace the furniture, but instead contract with a "guy" who will repair it with a $200.00 limit on repair costs. AND "It won't be perfect, but that's the best we can do". The biggest fiasco though has to be Marcus Lemonis and his infamous quote, "If you're not happy, I'm not happy". He is so out of touch with his customer base. He has no idea (or, maybe he does) the dis-satisfaction of his customers and how poor of a product he is selling and how lousy the warrantees are on most of what his company offers. On that I will finish by saying.... Look long and hard before buying a camping world product. There are many other products out there. Research before buying. I will not be RV buying from Camping World again.
Livability
3.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Brad Schaft

Michigan

Reviewed on August 21, 2018

RV reviewed 2017 Keystone Cougar 326RDS view listing

3.2
This is the 7th RV that I have owned and this is the first Keystone I have ever owned and it is the worst the workmanship is sad I could go on and on with whats wrong with it but I don't have time it's junk it's falling apart I'm sorry I got it I have had 7 water leaks alone and you can't get any...read more
This is the 7th RV that I have owned and this is the first Keystone I have ever owned and it is the worst the workmanship is sad I could go on and on with whats wrong with it but I don't have time it's junk it's falling apart I'm sorry I got it I have had 7 water leaks alone and you can't get any help
Livability
4.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Michael Lenington

Oregon

Reviewed on June 17, 2018

RV reviewed 2016 Keystone Cougar 326RDS view listing

1.4
This unit has been one of the worst I’ve Ever owned. The roof leaks causing a Mold problem. In the first 6 months, the Furnace control board had to be replaced 4 times due to water leaking into the Furnace itself. 4 of the ceiling lights have Burned out. The control board on the Fridge...read more
This unit has been one of the worst I’ve Ever owned. The roof leaks causing a Mold problem. In the first 6 months, the Furnace control board had to be replaced 4 times due to water leaking into the Furnace itself. 4 of the ceiling lights have Burned out. The control board on the Fridge just burned out. The tv died in the First year which I replaced. I would not recommend the purchase of This Rv. It has been a terrible investment.
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
2.0
Factory warranty/support
1.0
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