2023 Winnebago Class B reviews

Would I buy it again? Mixed, but lean towards no! I’ve owned a Winnebago Travato since July 2023. Overall, it’s been a good van in terms of layout and concept, but ownership has come with more friction than I expected—especially once the warranty period ended. WHAT'S GOOD! The layout is excellent. It’s one of the best-designed van interiors out there, and the lithium battery system in place of a generator is a big win. Quiet, efficient, and well-suited for how many people actually use these vans. When things work, the Travato is comfortable, functional, and easy to live with. Early ownership experience: The first year to year-and-a-half involved several issues, which is fairly typical for RVs. Warranty work was handled by NIRV in Las Vegas and, to their credit, they typically did a solid job addressing problems that came up. That said, it was still a fair amount of downtime and coordination during what should be the “honeymoon” period. Manufacturer support (the real issue): Winnebago’s responsiveness has been very slow, and once the warranty expired, support became almost non-existent. Parts availability and clear guidance are a real problem. Requests often go unanswered or lead nowhere, and there’s very little ownership support once you’re out of warranty. Chassis / RAM dealer warning: Be aware that many RAM dealers are reluctant to perform warranty work on the vehicle side. Several dealers consider the van “altered” once Winnebago has done their conversion, which can lead to denied or delayed service even for legitimate chassis-related issues. This can be frustrating and time-consuming. **Important warning about windows / parts support: One major concern prospective buyers should know about: a factory-installed side window failed on my van after about three years. I discovered that both Winnebago and the window manufacturer no longer supply replacement parts for that window. The only manufacturer-supported solution is a full window replacement, which is extremely expensive—even though the window itself is otherwise fine and only small components failed. There is no clear interim safety guidance and no reasonable repair path using original parts. This is a serious planning and support failure, and something buyers should factor in, especially given the cost of the vehicle. Bottom line... the Travato is a well-designed van with a great layout and modern electrical system, but ownership requires patience and a tolerance for poor post-warranty support. If you’re comfortable handling issues yourself, navigating parts shortages, and advocating hard for service, it can still be a good rig. If you expect strong manufacturer backing long-term, be cautious and go in with eyes open. Show less

We experience problems with the slide out on day one. Back and forth to shop multiple times over two years and still not right. Took the rv to another shop and had full system replaced with the Vroom slide. Everything works great now except Winnebago does not want to cover the cost even though it never worked to begin with. Beware of Winnebago! Show less

Below is a copy of my latest email to Winnebago. I bought a brand new bus that had manufacturing defects which led to severe water damage. We have decided the situation with this motorhome is beyond unacceptable. This is more than warranty work. It's not like this is our camper that we have been using and something went wrong. It is brand new. I have never used it. We purchased it new on April 24th knowing that there was a minor repair that we were told would be completed in less than a week. Here we are almost a month later and nobody even knows what's going on. These are the facts though. The whole passenger side front end of the bus is water damaged to the point that all the Luan is rotten. With mold and mushrooms growing out of the wall. The seals on the roof were not installed / applied correctly by Winnebago during manufacturing. The joint where the roof meets the sidewall in the area of the leak was not properly mated and sealed. These manufacturing defects caused serious water damage. I also picked up high moisture levels on all the walls by both slide outs. I'm waiting for general RV to peel that wall paper back to confirm water damage there too. There was no putty tape or silicone sealant on any of those joints so I expect the moisture reading to be correct and all that paneling to be water damaged also. I sealed them to mitigate further damage, but I suspect the damage has been done already. The coach is so waterlogged that I found mold and even mushrooms growing on the wall. I have photos of this disgusting problem. I'd like you to know that I'm not some wealthy person that can just blow this off. This purchase is a huge financial burden and was purchased as a living situation. I just retired after 24 years in the military and this was the next chapter in life. It has turned into a disaster. This is a brand new coach. I have never used it. It is rotten from water damage caused by manufacturing defects and lack of quality control. I paid for a brand-new coach, not this rotten POS. We want Winnebago to either, buy this bus back, replace it with a new undamaged unit like we paid for, or arrange for General RV to take this bus back and get us our old RV back and somehow fix the financial parts of this. Also, I would be surprised if nobody at General RV knew about this. I need to know right now if Winnebago is going to work with me or against me to get this resolved. I'm not okay with driving this 1600 miles back to the factory then waiting weeks or months for repairs then driving 1600 miles back. I bought a brand new camper. haven't used it, and this isn't a new camper issue or resolution. Show less

I was searching for this specific motorhome and floor plan. I was fortunate to find this offering relatively close to me. I visited the owners and they gave an excellent presentation showing all the features and conveniences the Winnebago ERA 70A has to offer and they are considerable. Their coach was literally “factory fresh” and “showroom clean”. It is a late model with hardly any miles on it. The owners graciously offer a test drive and it was a fantastic ride. Having owned and driven big Class A diesel pusher motorhomes over 100,000 miles, I was truly amazed at the comfort, smooth ride, and quiet ride the Mercedes Chassis provides. Sadly my circumstances changed and I was not able to complete the purchase. But make no mistake this motorhome is an incredible value with loads of warranty left to go. Show less

Love this RV. Love how we can park it anywhere yet comfortable to cook relax and sleep in. The absolute perfect vehicle in its class. The Mercedes ride is smooth sailing. Service at Mercedes has been above average. No problems with the Winnebago half . Ergonomically designed for inside days when it rains too. Show less

The Pocket is a fun little van that my husband and l loved traveling in. It has everything you need to camp and travel comfortably. The refrigerator runs great on solar or shore power. The front seats both turn to add more flexibility to the living area. The screen on the sliding door and back doors allow you to keep the doors open and the bugs out. We traveled for three weeks and only used the solar to power the refrigerator, charge our phones and laptops and run my husband’s cpap machine at night with no issues at all. The remote control makes it easy to turn the ceiling fan off and on. The window covers allow you to have as much privacy as you like with the ease of a zipper. The storage under the bed allowed us to bring along chairs and an outdoor shade tent and a large bin for clothes and food. It is so easy to drive and it parks just like a car. Show less

This was designed from the start as a wheelchair handicap accessible van/RV. On the plus side it is short that you can use the 159 inch regular length version as a means to get around town as it will fit into standard parking spaces. It drives well as long as you watch the tire pressure. If you put more than 65 psi in the front tires you will find it rides very hard. I got 18 mpg on the interstate but only 14 mpg around town. Sitting high, it is easy to see traffic, even over the tops of pickup trucks. There are some negatives. The biggest negative is this is designed for a person in a wheelchair yet the side door is a manual door. The control for the wheelchair lift has a button for the door but no power door option. NONE of the seat belts are comfortable. Rather than using the Promaster seatbelt system on the front they elected to use a system where the shoulder harness is built into the seat. That means the shoulder strap comes right across you neck. You will need a shirt with collar or a padded cover for the belt. In the back, the two seat belts pull up instead of back. They need to hire a seat belt consultant as none of the seat belts really work well and are uncomfortable. Yes, I would buy it again but would start doing modifications right from the start. Show less

I have owned 2 bolds, 2020 and now a 23. They are expensive, and great vehicles. What is horrible is the Winnebago support. On both vehicles, we have had a problem with the Volta system. Volts is a good company, but their product is defective, same problem with both bolts. Will not charge from alternator. First one took 18 mobster and 6 dealer later tto removed. Winn did NOTING to help. New one, is a month i old, Same problem, and Winnebago once again NO support, they say goi to dealer, Dealers dont know. Hot so fix, and are 4=5 months out. Winnebago does NOTING to help. Really BAD. Done with them. Show less

Got a sweet price on a clearance 2023 Travato 59G. Wanted the new model for the 9 speed transmission. On first trip we were pleased with the performance and smooth ride. The truma hot water seemed a little slow in getting to the right temperature. So far so good. Keeping my fingers crossed as this is my first new rig in years. Heard some horror stories with Thor and Coachman with similar rigs. Show less

The Revel is great. I just wouldn’t bring one to Main Line Overland for modifications. My experience with Main Line Overland was very poor. Unfortunately they appear to be an unprofessional company that is not equipped to deal with any problems beyond bolting on parts. I gave them every chance to make good. When I was asked to leave an internet review I contacted Taylor Kronuch, their Customer Service Manager, instead. I asked for her help rather than criticize the company on a public forum. Unfortunately Taylor ignored me. I ordered almost $2,000 of stuff in September of 2022 for a new Winnebago Revel. I worked everything out with Don Cote. I told him that I need it completed by December at the latest and now it’s February. The plan was to drop the van off to mount all of the upgrades at once. I live in Maine and have to travel to New Hampshire to get this done. Don Cote said everything would be in by late October. Then I never heard from them. Don Cote had left the company and Main Line's IT department isn't equipped to have the email bounce back. Todd Ireland got back to me on 12/5 saying everything was in and had an opening the next day. On 12/8 he emails me and says they had the wrong brackets for a light bar. Todd blamed everything on Don Cote. He, and another Main Line employee, Luke, said they were still recovering from when Don worked there. My expectations may be high but if Todd thinks Don has caused so many problems why wouldn't he double check the order? Why would a client ever hear about an internal issue? When I picked it up I asked Todd directly if he would take care of the cost of the mounting of the light bar/brackets. He said he would. The brackets came in and I asked Todd if I needed to drop it off or wait for it. His Reply (cut and pasted from the email he sent me on 12/13), "I will put you on the books for the 21st. You can surely wait, it may be a couple hours". I came in on 12/21 and wanted over eight hours. I missed two important meetings that afternoon and I was not pleased. When I asked what the holdup was Todd and Luke told me that it is an all-day job and that I was wrong to expect it to be done in a couple of hours. Not only that, he still charged me for labor after saying he wouldn't. It's bad enough that my day was blown but to have these employees, who based on my experience are inept, give me a hard time and charge me when they said they wouldn't is unacceptable. I showed him his email proving what he had said and all he could say was sorry. I explained the issues (also a ski box they had mounted improperly and needed tightened), in an email sent to Taylor Kronuch January 3rd and copied both company principles, Tom and Matt Henwood. Taylor replied "This is not the customer experience we strive for, if there is anything you are interested in adding to your van in the future please reach out to me directly and we will do our best to make this up to you". I told her since Todd told me he wasn't going to charge me for the installation of that light bar I thought it's only right that Main Line cut me a check back for that charge and if she really want to do the right thing and compensate me for the day they caused me to waste, and, to send someone to me to fix the poorly mounted ski box. I asked her "Please do the right thing and take care of this". I sent her a couple of emails over the next couple of weeks with no reply. She called me on January 13 and told me she would do nothing to help me. She also clarified that she would "make it up to me" if I bought more stuff. The low level of professionalism shown by Taylor and the lack of response from the two principles, Tom and Matt Henwood, speaks volumes. The funny thing is that the Revel gets more attention than anything I've ever owned. This includes antique sports cars, modified BMWs and Audis...a Corvette...a Shelby. I will let everyone I speak to know exactly where not to bring their van or truck for modifications. That said: If Main Line does decide to act in a classy manner and do the right thing I will let you know. Show less