2021page=2 Thor Motor Coach reviews

Looks great Have issues called factory they asked for my vin number said I would hear from somebody within 24/72 hrs still haven’t received a call text anything from them for a company who has a a policy of customer satisfaction built buy a team of quality work force and they care haven’t seen that yet from this company I’ve had a lot of Rv and this is the most disappointing Rv I’ve owned Back in the day fit finish was out of this world I think jaycoe needs to Shake things up in the QC department as it seems they don’t do their job to the standards the company was built on Show less

This is just a test from a TI employee to determine how the workflow functions. I am hoping to discover cool things, particularly in the realm of URL tracking. This is to be rejected on sight. I was kind of hoping this wouldn't have a minimum character requirement, but I guess that makes sense so that this text box doesn't get inundated with spam. Oh well, that's just how it goes, I guess. Show less

The RV is 4 years old and coming apart where the walls meet the floor. And when submitted to thor under their 12 year structural warranty, they denied it because it isn't structural. I'm sorry, when you pay 200k for a RV, you should stand behind it. I'd give negative 5 stars for support . Their stance is, we know we make a piece of shit, but oh well sorry. Ridiculous, don't buy anything from this company. Show less

We bought this from General RV in Richmond, VA. Unfortunately, they didn't tell us that it had been in a major accident (roof and right side) and that during 2021, Thor was doing a horrendous job at building their motor homes. NOW, we have fixed everything other than that we can never get the Winegard Connect 2.0 to work! The videos from Thor are a joke and forget getting any kind of support. The same can be said for Winegard. Our BMPro Multiplex panel was a disaster until we took to an RV repair place and they told me over the phone to do an update. Three panels later and numerous calls to BMPro, all it took was an update! Now, we're again working on the Winegard and hopefully, we can get this figured out. Show less

Lots to like: the 25M (Murphy Bed) is a great concept and floorplan. I like to sit at Dinette on laptop and my wife can watch TV in either of 2 areas on the couch or pull the bed down. We leave the bedding on and am able to get it back into position fold into the wall with no problem. The couch during the day makes it less awkward to invite people in to play cards. The Murphy bed is large enough for 2 people with the windows at the head of the bed when the slide is out. The rear bathroom and shower have plenty of space to change or shower (24 x 36). When the slide is out we have a great open area and with the O-T-B bed space we comfortably fit 4 people. And, we drop the dinette table down turning it into a bed for our dog (65lb pit). Dislike: This particular floorplan doesn't have the pass thru outside storage (under the bed on most plans). Thus, its pretty limited for any thing wide (ie grill, Stuff that broke with norm use: brackets on LPG, roof leak, slide, Refrig is quirky (beeps even thou its shut off). Lighting Oven is not only not easy, using a pilot light (downright annoying). Hot water is sporadic for no apparent reason we could figure out. No low point valve for draining fresh water tank. I can't recommend buying a Thor nor will we ever buy another. When someone asks, I tell them "its like an American Motors car in the 70's. Cheap materials, weak fastners, put together poorly by disgruntled workers who didn't care what left the factory floor. They save money by not doing a finish QC inspection. Show less

Downsized from a 36' Diesel Pusher. We were looking for something smaller more easy to maneuver. The Freedom Traveller is a Basic unit. I had heard so many bad things about Thor RV's that I went over it with a fine tooth comb looking for issues to nix the sale but I could not find anything. There are maintenance issues which FORD should fix on any F53 Chassis based RV - like how you add and check the oil, - how you check and add brake fluid, the location and varied types of fuses used . There were things that could have been done more like a Class A and less like a tow behind - like a centralized water bay and locating the fresh water tank fill on the same side of the RV as the city water connection. After driving 3000 miles I am happy with it. Show less

Bought a 2021 Thor Tellaro 20LT in 2020 from a local dealer. We absolutely LOVED this machine. Everywhere we drove it people asked about it. Compact but spacious. Beautiful European cabinets. Coach is on RAM ProMaster 3500 Window Van. Fun and easy to drive. Solar panels. Fabulous bathroom w/shower. Excellent Truma Combi Furnace and Water Heater (Loved this feature). We drove it to Oklahoma and Wisconsin to see our Grandkids. So much better than trying to get a motel for the night. Drove through Yellowstone, Jackson Hole, Teton National parks, then on up to Glacier and over to Mt. Rushmore. So comfortable and fun. Love this RV! Show less

It's a handful to drive but runs good at 75mph. Phone support is good but many issues I was directed to the product manufacturer. Overall quality is garbage. Many electrical issues. Many electrical gremlins. Expensive and hard to find. I've had issues with LP gas Line, slides, leveling system, roof leaks, freshwater leaks, refrigerator to name a few. It's always something. wallpaper coming off, floor linoleum peeling up. DON"T BUY A THOR if you not a mechanic and experience with RV's Show less

Like it because it’s a Ford, like the top window over the cab. My main thing is withe the quality. Here is a list to be looked at. Make sure the unit doesn’t have plastic/Cut wire and debris under the slides Trash. Make sure ALL the wiring works especially the HDMI TV cables. Look under the bed and make sure the wires look uniform and not like spaghetti. Make sure the wiring above the batteries are neat and you can access the batteries for maintenance. Make sure the floor is glued down. Make sure that the duct work for the heater is clean and not full of sawdust and wood chips. Make sure the registers don’t restrict air flow from the heater cut them off 1/2”. Make sure that the wall paper is stuck well everywhere. Make sure ALL the plumbing does not leak. Make sure the black tank washer works. Make sure that the exhaust muffler on the truck doesn’t rattle against the rear locker. Remember it cost you time and money to keep going back to fix these items and grief especially things that they don’t cover after a year. You really feel ripped off because of the quality. Show less

Expect SIGNIFICANT big ticket expenses. 15K or 20K bill, don't even blink when it happens. Not if.... but when. This is on a 2021 coach in 2023. The layout is perfect. I purchased a slightly used 2021 Palazzo in 2022. There was yellowing on the floor I couldn't clean up. The coach was barely out out of 12 month warranty. Turns out glue is coming thru the floor due to factory not preparing floor correctly. Requires complete floor replacement for the entire coach. 2021 model in 2023 Very challenging to have any level of communication with the warranty team. Completely one sided, all from the customer to get ANY response Many Many thousands of dollars to fix. Will not stand behind their construction. If you buy a new or used Thor expect to have a nice layout, but also expect SIGNIFICANT big ticket expenses. It might look ok, but understand you might have a 15 or 20K bill for underlying build quality issues (beyond the slide problems that are already well documented) Show less