Voted most helpful review
John Stuart
Nevada
Reviewed on November 19, 2020
I bought this RV used when it was one year old in 2015. What I can say good is I am comfortable in it (less a couple issues) and I really like the floor plan however, I have had nothing but problems. Nothing major like with the powertrain thank goodness. (Ford did well there so far) Like I saw in...read more
I bought this RV used when it was one year old in 2015. What I can say good is I am comfortable in it (less a couple issues) and I really like the floor plan however, I have had nothing but problems. Nothing major like with the powertrain thank goodness. (Ford did well there so far) Like I saw in other reviews all of the furniture material is peeling off and there are little pieces scattered everywhere. I am constantly vacuuming up pieces all over the RV for years now. No warranty coverage. Very annoying. When you unlock the sliding glass windows the metal lock bracket pops off the glass window. This has happened to every sliding glass window in my RV. I have over the years fixed them myself which required a mallet and precision pounding to re-secure the bracket to the glass via a rubber gasket insert. I'm always afraid of breaking the window. Thank goodness I haven't but why do I need to keep dealing with this. Bad design. Many of the interior wood pieces are cut crooked so when fitted together during assembly there are ugly gaps that are permanently there. Some are quite noticeable. The engine air conditioner has now failed for the third time. The first 2 times I took it to the dealer and each time lasted that summer then failed the next. currently as I write this my engine ac is broke. (trying to assess if it's the Thor side or Ford side) Now that my warranty has expired I am learning how to troubleshoot it myself. The Macerator (disposal unit for waste) broke twice. Warranty fixed it the first time but the second time it broke I removed the system and disposed of it opting for the standard 3" sewer line. But the problem is, there is no sewer line going to the left side of the RV. So, I had to install from Home Depot 3" black PVC pipe from where the Macerator connected on the right side, and run it across the bottom of the RV to the left side where the shore connections are. Furthermore, the shower drain broke and drained all the shower water out onto the right rear tires. There are 2 heater ducts under the shower I had to cut to gain access to make repairs. Then I had to get adapters to reconnect them. Very difficult due to limited working space. The MBA fan on the circuit breaker panel failed so I had to work that issue (MBA shutting down due to overheat). Had to use a house fan blowing on the CB panel to get by. Screws falling out and in some places things that should have a screw in it don't. My RV must have been made on a Monday or Friday cause the workmanship is awful. No pride at all. In all the repairs I have done I notice the workmanship is very half-assed and I have to redo things to make them right. Some screws that are installed are put in extremely crooked which has made the parts they hold come loose. The slide out has gaps where the wood is not installed (no idea why that is) and doesn't seal when extended. So whenever I put the slide out out I have to cram foam stuffing into them so critters don't get in. Internal sliding door latches most have all failed so I have to put something against the doors so they don't slide open while driving. (A fix for another day) The front windshield curtain has completely flaked apart during the first year of ownership. I took the entire curtain assy and had it resewn with all new material. Warranty wouldn't cover it. Also, in the first year I owned the RV the toilet seal would not hold water so warranty did cover that but failure in less then 2 years? Also don't get me started on the handling of this thing on the road. I don't know enough about suspension but from day one it's white knuckled driving. The swaying and pulling on the steering is pretty scary at times. I could keep going on about all the issues I have with this RV. My extended warranty has expired and my RV is paid off so I will just keep making repairs as needed but, I would suggest to anyone looking to buy an RV, spend time doing your homework by checking reviews and talking to people about the best RV to buy. No RV is perfect but some are better then others. I had buyers remorse for almost a year regretting this purchase. I just can't believe all the issues that keep coming up. I bought the first thing I saw and it was a mistake. Lesson learned. If I ever buy another RV I will not buy another Thor EVER!
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