Grand Design Utility Trailer reviews

We spent a combined total of over 24 hours on hold trying to get warranty work done on our Momentum, not receiving callbacks after numerous messages, multiple emails, parts sent to incorrect addresses... we finally received 2 reimbursement checks from Grand Design: only to cash them and have them bounce and being charged an additional amount for the privilege of receiving bad checks from Grand Design. Now we have to start the ENTIRE arduous process over again.... I strongly advise anyone considering buying a Grand Design product to consider their completely useless warranty process when making their decision. If I could give a negative 100 star rating for factory/warranty support, I would. Show less