We searched many different RV's that would fit our needs. As with any RV, there must be a compromise between what is wanted, and what is available in the size/class you are buying. We settled on a Momentum G320 based mostly on the floor plan, features, and the limitations of our tow vehicle. The first issu...
We searched many different RV's that would fit our needs. As with any RV, there must be a compromise between what is wanted, and what is available in the size/class you are buying. We settled on a Momentum G320 based mostly on the floor plan, features, and the limitations of our tow vehicle. The first issue was we found the 50amp power cord was bad (no power on one leg). This could have been discovered at the dealer during purchase, however the dealer we used was having construction work done on their electrical hook ups in the delivery area (this was not Grand Design's fault). The cord was replaced under warranty by another dealer during our first trip. The first system that we had issues with was the Lippert Ground Control auto leveling system. Got an error message and no information was available on how to correct it, system would not operate until the dealer re-set it. Second issue was the refrigerator. ultimately the problem was a bad ground connection, something which should have been done properly during construction. The dealer that did the repairs caused more problems than the original issue, but eventually fixed the problem (again, not Grand Design's fault). After owning the RV for over a year, still having issues with the auto leveling system, and found that the control board was bad. I had contacted Grand Design and they did agree to warranty the part if I had it repaired by a dealer or repair service. I had a mobile service come work on my RV (Kasey G's Mobile RV Repair) and they screwed up more than they fixed. I ended up doing the repair myself to not only replace the control board, but to repair the wiring damage they caused by incorrectly routing the wiring through the slide out in the framework. Although the issue with the repair was not Grand Design's fault, I never received any follow up calls or emails from them asking if the issue had been fixed. The cost of the control board was $400.00 however the system has functioned properly since my repair. I went to dump the freshwater tank (first time since purchase) and found the entire dump valve bonnet was broken due to the extreme angle that the extension handle was mounted at. I purchased and installed a new valve and re-positioned the handle so as not to stress the flimsy plastic valve.
I have now owned the RV for 3 years. Almost every trip we take, I find screws on the floor which have fallen out of various things inside the RV, also I find many screw heads on the inside and outside that were broken off during assembly due to over torquing by the person doing the assembly. On the last trip we took, I was alerted by a passerby that something appeared to be flapping up on the roof. Upon inspection I found that the rubber roof membrane was somehow getting air under it during travel and was being pulled up from the wood underneath. I also found soft spots on the roof under the rubber membrane from unknown causes. Overall, I just don't see the quality in the fit and finish that Grand Design touts their product to be. They are assembled as quickly and cheaply as possible, but they want you to believe that they are somehow a better built product that other RV brands. I have owned five different RVs over the last 15 years, and my parents were avid RVer's for many years who owned many different RV's. I have found more assembly flaws in the Grand Design RV that I own now than I have found in any of the others I have owned. I will be trading or selling this RV in the near future and will be looking at other brands.