Grand Design Reflection reviews

Very disappointed. The layout is great, design and interior is beautiful. Outside of that they are JUNK. Refrigerator works once in a while most the time it does not, Slide has to be reset constantly as it does not slide in evenly. These units are NOT worth the money. My friend has a large toy hauler from grand design and the refrigerator in his rarely works as well. Wish we would have went back to a Keystone Cougar, had one for 17 years and NEVER had a single issue in all the years we owned it. Save your money! Pro Looks Layout Design AC works Cons Junk mechanically Bad refrigerators Bad slide outs Show less

It’s a piece of shit trim falls off propane leaks I’ve had to replace numerous parts trailer is only four years old I just spent $150 on a propane regulator air conditioning is not adequate for the unit it’s almost like a welfare trailer . I bought the extended warranty now I realize wasn’t worth the money trailers for years old I don’t get it Show less

BEWARE! UPDATE JULY 26 STILL NO SATISFACTION FROM GD. THEY ARE SENT A STOOL FOR A DINNETTE CUSHION BACKING. NO AWNING MOTOR, NO RECLINER HEAT PAD. NO WINDOW, NO SCREEN FOR SCREEN DOOR. I HAVE RECIEVED INSIDE DOOR WHERE IT PEELED OFF , A GFI, AN ELECTRIC OUTLET COVERING. BUT THEY SAY THEYVE SENT AWNING MOTOR...IF. I HAD IT I WOULD HAVE TECH INSTALL IT SO IT WOULD HELP COOL MY TRAILER FROM THE DIRECT SUN IN THIS 90 PLUS HEAT I WOULD LIKE TO HAVE MY RECLINER FIXED FOR WINTER, I WOULD LIKE TO HAVE A WORKING WINDOW AND A SCREEN FOR MY SCREEN DOOR. AND AFTER MANY PICTURES AND MEASUREMENTS SENT I WOULD LIKE TO HAVE THE DINETTE.CUSHION BACK FOR MY DINETTE. FOR UPDATE JULY 8 ... NO RECLINR MOTOR, NO WINDOW, NO AWNING MOTOR,, NO SCREEN DOOR REPLACEMENT, NO DINETTE CUSHION, NBEWARE OF WONDERFUL WARRANTY AND GRAND DESIGN COMPLIANCE.REVIEWS ON BRAND NEW GD.UPDATE MAY 31 2022..NOW THE ELECTRIC MOTOR ON ONE OF MY AWNINGS HAS QUIT AND NEEDS REPLACED..I HAVE BEEN WORKING WITH SARA H ON ALL THESE ISSUES.. MY MOBILE TECH IS COMING JUNE 2. AND I HAVE NOT RECIEVED ...MY screen DOOR REPLACEMENT SCREEN FOR THE OUTSIDE, MY RECLINER MOTOR.REPLACEMENT WINDOW : MY CUSHION FOR DINETTE. THE TECH HAS FIXED THE REF SAFETY RECALL FOR FIRE HAZARD. I GOT THE REFRIGERATOR PART FROM MY DEALER AND REPLACED IT MYSELF WITHOUT THE TECH . I HAD TO HAVE A FRIDGE AND OBVIOUSLY COULD NOT WAIT ON GRAND DESIGN. LOL.LIKE THEY DID SEND ME A 32. CHECK FOR THAT PART.I have my Reflection less than a year. I am a full timer it is my home. Its a beautiful rv and enjoying it. I have turned in the following issues to Grand Design.for the under 1 year warranty: and waiting for results...We need a thermister.for the fridge.  Which is a Norcold. Models and part #sent. Could you have a Thermister sent or send info for me to get one from my dealer A&L and explain under warranty to the He said the reason i have always had to keep it on the max setting since i bought it and had to continually defrost since the months ive owned it was because the thermister was bad from origin and finally quit working. I also need to turn in claims for the following: 1..heat on one of my recliners does not work.. 2. One of the living room windows has not gone up because the track is bent. 3. Bedroom electrical outlet will not stay in the wall. 4.front door will not close without slamming and pushing very hard and making scraping places on the door jam. 5.. the bed frame siding has come loose and the nails stick out and stick my hands when changing sheets. 6.terrible condensation in the bedroom walls and drips on carpet. 7. Gfi outlet in storage bay at water controls only works on 1 plug need new gfi outlet. 8. The paint on the bunkhouse room door has peeled off.9. One of the ladder bolt covers has never been on it. 10.screen has come loose and torn on the entrance screen door. 11. The cushion on the dinette had no button and the buttons can't be replaced it has a sealed backing.I  would also like to check on the status of a recall  22V-038 about a fire hazard on wiring on the fridge.  there is a clamp on but the tech said the wires have to be moved and away from the cooling and not just a clamp  and the wires need to be moved is what the recall is calling for . Show less

BEWARE OF WONDERFUL WARRANTY AND GRAND DESIGN COMPLIANCE.REVIEWS ON BRAND NEW GD.UPDATE MAY 31 2022..NOW THE ELECTRIC MOTOR ON ONE OF MY AWNINS HAS QUIT AND NEEDS REPLACED..I HAVE BEEN WORKING WITH SARA H ON ALL THESE ISSUES.. MY MOBILE TECH IS COMING JUNE 2 AND I HAVE NOT RECIEVED ...MY I SIDE DOOR REPLACEMENT. MY SCREEN FOR THE OUTSIDE, MY RECLINER MOTOR. MTY REPLACEMENTWINDOW : MY CUSHION FOR DINETTE. THERE ARE VARIOUS OTHER THINGS THE TECH WILL FIX LIKE THE REF SSFETY RECALL. I GOT THE REFRIGERATOR PART FROM MY DEALER AND REPLACED IT MYSELF WITHOUT THE TECH . I HAD TO HAVE A FRIDGE AND OBVIOUSLY COULD NOT WAIT IN GRAND DESIGN. THEY DID SE D ME A 32. CHECK FOR THAT PART.I have my Reflection less than a year. I am a full timer it is my home. Its a beautiful rv and enjoying it. I have turned in the following issues to Grand Design.for the under 1 year warranty: and waiting for results...We need a thermister.for the fridge.  Which is a Norcold and i am surprised that Grand Design would put Norcolds in their RV s . It is litterally a cheap , nonworking, piece of junk. Could you have a Thermister sent or send info for me to get one from my dealer A&L and explain under warranty to the . He said the reason i have always had to keep it on the max setting since i bought it and had to continually defrost since the months ive owned it was because the thermister was bad from origin and finally quit working. I also need to turn in claims for the following: 1..heat on one of my recliners does not work.. 2. One of the living room windows has not gone up because the track is bent. 3. Bedroom electrical outlet will not stay in the wall. 4.front door will not close without slamming and pushing very hard and making scraping places on the door jam. 5.. the bed frame siding has come loose and the nails stick out and stick my hands when changing sheets. 6.terrible condensation in the bedroom walls and drips on carpet. 7. Gfi outlet in storage bay at water controls only works on 1 plug need new gfi outlet. 8. The paint on the bunkhouse room door has peeled off.9. One of the ladder bolt covers has never been on it. 10.screen has come loose and torn on the entrance screen door. 11. The cushion on the di ette had no button and the buttons can't be replaced it has a sealed backing.I  would also like to check on the status of a recall  22V-038 about a fire hazard on wiring on the fridge.  there is a clamp on but the tech said the wires have to be moved and away from the cooling and not just a clamp  and the wires need to be moved is what the recall is calling for . Show less

Terrible build quality and worse customer service. I'm being told I 'got a lemon'; it seems, though, that Grand Design just markets a different product than they deliver. Our list of issues is too long to list, but here's a few: The roof wasn't installed properly and has to be replaced, the entry door stopped functioning altogether and had to be replaced, the fresh water tank doesn't hold water, the shower leaks, the exterior compartment doors won't lock, the furnace wouldn't light, on and on and on... all within the first few months of ownership (most, if not all, issues were present from the factory). The kicker? Grand Design refuses to provide the results of the PDI they boast about; the dealership won't provide theirs either. Shady. Show less

So I spent a ton of time looking for the perfect travel trailer. I landed on a 315 RTLS. The trailer is beautiful and has a great living area. The issue is the quality. Im not going to leave a million-word review I'm just going to say the engineers at Grand Design should not even be designing lawnmower trailers. The roofing plywood is not flush so you have rubber that will have ware spots at every seam. It's about a 5 dollar fix. (Im a builder so I know). All you need are little clips to keep the plywood flush. The next thing is the frame is entirely rusty after 6 months of use. Not even use I only had 500 miles on the trailer. There was absolutely no prep on their already cheap thin flimsy frames. I mean 85% of the frame is full of rust, its unbelievable. The interior trim is is falling off all over the place. Its just junk workmanship. The black tank shut off valve dose not close completely so you have cute little trails of poop following you all over the country. The hot water heater is already rusty as well. The heat tubing that goes under the cabinets is literal tin foil wrapped over a wire (same as cheap dryer hose). Its all a huge spiders web under the cabinets and 90% of the heat came out in the bathroom. Your leg would actually almost burn because the heat was so hot in there. The rest of the rooms were freezing. I thought Grand Design got all the best engineers to make the best travel trailers possible. I have no engineering degree but I could absoultly build a superior trailer. Better than any that Grand Design builds. Im talking for a reasonable price, I don't mean for 50k more or anything. I was lucky enough to sell this piece of junk before It got to bad. I had the dealer do some repairs so the other guys didn't get screwed but I will never but another trailer from any manufacturer. I went and bought a bus and I'm now converting it to a camper myself so I can have something that will not completely discentergrate the next time it goes down the road. Do your homework and be wary of any salesmen saying " Oh no they are much better now" or "These are the best in the business" They are all junk and that's that. I would challenge any manufacturer with there best engineer to prove me wrong. They cant and that's that. Its a shame that industry is such junk. Its so much fun to go rving. I took a 10k hit and did it with a huge smile. I would have taken another 10k less for it just so the nightmare would be pout of my life. Show less