Grand Design Reflection 5th Wheel reviews

Having owned and used my Grand Design Reflection for 6 months, I now have a better understanding of the positive and negative aspects of the equipment. For me the positives are as follows: 1. solar panel and 12V residential refrigerator. 2. Waste water output pipe 20" from ground. 3. Cabinets and pantry storage space. 4. Tankless hot water heater. 5. Fireplace colors and heat effectiveness. 6. Lots of power outlets. 7. Electric kitchen ceiling fan with wall controls. Vents to outside. Negatives that we have experienced are as follows: 1. Bathroom ceiling fan opens manually and fan switch located on ceiling fan. For shorter people this design does not work well without some form of stepping stool. Poor design! 2. Refrigerator door frequently comes open during travel. 3. Fifth wheel shakes when anyone is walking around inside. 4. Reclining chairs are not secure and move during travel. Show less

This was the perfect unit for our family. With the door on the bunk room, it acts like a full second bedroom with storage and a lot of space. The amount of kitchen storage and counter space really make this a great unit for long term trips or even RV Living! The large fridge is awesome! Dual gray tanks make it easy to last a week between dumps. Lots of outside storage and lighting. All around it was exactly what we wanted! Show less

With two bedrooms and 1.5 bathrooms, the 311BHS is perfect for families. It's hard to find this much livable space in a 37 ft floor plan. The electric fireplace/space heater was an unexpected surprise. Not that it was in the rig, but we enjoyed it so much. The fireplace does a great job taking the chill out on a early fall morning. The ambiance while snuggled up in the the theater seats was enjoyed. Show less

Purchased a 2022 Grand Design 260rd in Sept. 2021. Have been able to camp in it just 5 times and 2 of those times cut short due to issues. Slide out has been ongoing issue and the entire camper had to be taken to the factory to install a new entire wall on the slide out side. Refrigerator has broken down twice now and has cancelled our latest planned camping trip. The unit has been in the shop for more time than we have been able to camp.Our dealer is doing all they can but Grand Design people are a joke. Elizabeth from their customer service told me that there was no one I could talk to about the on going issues other than her for a long time and then I got her to admit there were people over her but I could not talk to them. She had to send them an email and see if they would respond to me. Of course. I've heard nothing from them. DO NOT BUY A GRAND DESIGN product. You will be grossly disappointed in their customer service and their willingness to stand behind their product. Show less

Refrigerator went out within 1st year. All of the fittings leaked. The oven doesn’t heat accurately. Washer/ Dryer doesn’t dry properly. Load takes 2 hours. Couch is falling apart. Hitch light is inoperable. The dealer won’t come out and work on it. We live in it and can’t tow it in. Show less

We bought this brand new in 21 two weeks after arriving from the factory. This is the only rv we’ve ever owned and nothing but good things to say about it. Never had a single issue with it, both ac’s runs strong, never had any leaks refrigerator runs like champ. We also lived in it full time for 2 years with zero complaints. All of the extras this rv came with made it even more of a home run with fully electric self leveling stabilizers to app controllable awning, lights and stabilizers. I wouldn’t have bought any other rv. This rv is great for anyone starting the rv life or a veteran of rv life looking for a more upgraded unit. Show less

We bought this trailer 2 years old and have had it 3 years ourselves. The original buyer must have had all the initial problems fixed because we have had ZERO problems with it, We take long weekends with it about 6 times a year and it is also used as overflow space from May to October at our mountain cabin. Our previous 5th wheel floorplan no longer worked and I considered just selling it without replacing it until I saw the updated bunkhouse RV models. My wife had come to dislike using our old trailer but LOVES this Grand Design because the bathroom is now up front and the bunk beds are in a separate bedroom in the rear. Now grandkids can take naps during the day and we can still be inside. This model has an unbelievable amount of kitchen countertop space and I like having countertop space along side the stove so I can have ingredients right there ready to add to the pot, and plates right there ready to dish out the meal, etc. I do have several complaints about design features, some of these GD has revised in newer years. For me, some I have remodeled myself, and some still left to do. The build quality is very good, design and liveability is average. There was a lot of hidden wasted space in the bunk house and a cubby was inset above a stack of 4 drawers. This cubby shelf was only made of cheap paneling so it was only good for pillows. Behind those drawers was another 12 inches of empty space. And the top bunk was very narrow, I was afraid somebody would roll over and fall off it. So my woodworking brother built entirely new full depth drawers that hold a ton more items and we put the "cubby" on the floor so that I could store cases of bottled water out of the way. There was a drawer under the bottom bunk but behind it was about 8 to 10 sq feet of hidden empty space. I removed the drawer and opened up that space for more bottled water and big bags of charcoal, etc. We framed out the top bunk to make it as wide as the bottom bunk to make it safer and more comfortable. The only heater vent in the living room was in the rear by the bunkhouse door so the front area was colder. Other Reflection models have a heater vent in the steps to the front bedroom so I put one in myself. The heater vent for the bathroom/front bedroom was a horrible design and not efficient so I put in flexible ducts to properly distrubute heat to the bedroom vent. The kitchen in my 2018 only has drawers under the counters so there isn't a good place to put pots & pans. Newer models had a fireplace put in there and that took up even more storage. Now the fireplace is gone and GD has put in real cabinets for pots/pans and added other drawers. That's a much better setup than I have. I may convert some of my drawers to cabinets. I didn't like having to open a cabinet door to get to the control panel to turn on the living room lights, so I moved the switch next to the thermostat and made it a dimmer switch. There was only ONE usb charging port in the whole trailer. That's crazy. So I put one in the nightstand in the front bedroom and one in the living room in an overhead cabinet. We dry camp a lot and run off 12v so I needed those usb plugs. I've beefed up some of the areas GD cheaped out on, such as the plastic saddle pans in the pass through storage. There was no support under them so they would break and stuff would fall onto the road so I could run it over. The wall divider in the pass through was flimsy paneling so I put in 3/4 inch plywood so I could mount battery terminals and other things to it. The shower control valves had no structural support behind them and the whole shower flexed and would eventually crack. So I carefully cut out the panel in the closet to put in extra wood framing to prevent the shower enclosure from flexing and screwed the shower controls to that framing. Reinstalled the closet panel with screws in case I ever need access again. I put 4 deep cycle batteries in and I have 2 200 watt solar panels that I place on the ground in the sun to charge them. I like to park the trailer itself in the shade to keep it cool, so roof mounted solar panels wouldn't work. I can move the panels to get the best angle. I have a quick connect on the wire from the panels to the solar controller so it's easy to connect them. Now the trailer is almost exactly how I want it. Show less

We bought this GD Reflection after seeing my brother-in-law's newer, smaller Reflection. We are 3rd owners, and so we don't know its history, but it appears to have been lived in by professional linemen across the country (Georgia). We saw it in Colorado, so know it had been driven at least that far. It shows wear and tear, but the quality of the GD build attests to how well it's stood up. This last month, we suffered a broken leaf spring failure. The break shows it was failing (dark marks across the break) for some time. GD refused to help pay the $3,000 replacement charge, which I understand due to multiple owners and it being 3 years past warranty. The undercarriage was made by Lippert. The exterior graphics are, chipped and faded, and we are disappointed in GD's out of sight prices. We'll never be able to replace graphics at these prices! Show less

The name grand design would lead you to think that things were engineered well. How do you engineer the clothes closet without enough hanging length for your clothes to be too long not to be all wrinkled at the bottom. There are two drawers below the hanging space that could have been made shorter so your clothes could hang normally. Or elemenated for proper hanging in the closet. Do not put things in the tubs in the front storage area the tubs are thin cheap plastic and they break out and cave in. The spray on the cabinets is so poorly done light spots showing through nail holes not finished properly. Don’t let the name grand design fool you not well thought through at all Show less

We purchased this RV NEW in Feb 22, 2023. We choose Grand Design because of family and friends who owned them and how pleased they were with them. At the time of the Dealership inspection prior to taking it off the lot, it was noted the refrigerator did not work. The dealer contacted the manufacturer and they replaced the refrigerator. However, that meant that our delivery date was Apr 06, 2023. So, we were making payments prior to receiving it. Love the floor plan, air conditioner works GREAT, Nice RV and smaller than our previous RVs. My husband loves towing it, very nice unit. During its third trip out in August of 2023, the slide quit working. We had our previous RV with two slides for ten years and never had an issue. On its third trip the slide refused to go in. Made awful noises, we had to manually push the slide in and pull it. We are in our sixties so no fun. Anyway, made a quick trip home and into the dealer for service on August 28th, 2023. Dealer assessed that slides were installed wrong! Just received our 5th Wheel back on November 9th. Still love the RV but very concerned about quality issues. Husband called Grand Design today to see if the warranty could be extended since we have only had the unit in our possession about 50% of the time, we have owned it (144 days out of 261 days). A week of that time the slide was a mess! Grand Design has said they will not extend the warranty as it is not OUT of warranty yet. I am hopeful that Grand Design will hold to its reputation and honor the unit past the one-year date. I am especially concerned about the slide. Show less