Grand Design LINEAGE SERIES M 25FW-FBPpage=2 reviews

We had a 42 foot Alpine, and traded it in on this one, as we planned to travel more and the ease of smaller unit appealed to us. We are retirees, and hoped this would be our 6th and final RV. What a mistake!!! Nothing but problems from the start. First trip (end of September) my feet froze while doing Dishes....the wind was very noticeable under the sink and cabinets. The dealer said the furnace needed a fresh air intake from inside the trailer.... but, the wind was coming in when we were NOT using the furnace! They fixed with spray foaming all the "holes". The sliding door in the bedroom continued to come off the rails every time we moved. There was a freezer tray missing, and the fridge made a God awful noise every time it kicked in! We were told all these noises were normal, yet, never experienced in the 5 other Brand new units we owned! Also, the flimsy little plastic bar that was to hold the fridge doors closed, just bent, and allowed the door to open several times. They offered to "sell" us a latch (are you kidding me!?) We finally fixed it ourselves with a latch used to babyproof cupboard doors!Although equipped with a solar panel, the hot water on demand makes it difficult to boon dock as you use a half tank of water for it to get warm depleting water supply, and filling tanks! There was a screw under the lino in the bedroom, that we fortunately caught soon enough that a hole was not created. Although our vehicles receive radio reception - the indoor radio does not receive anything! Our next trip was to Southern USA in February. We had been on the road for over a week, but it was when we got to California that it was warm enough to just have the screen door open. That s when we noticed the door was falling apart. It was progressively getting more and more difficult to close, and at times it took two of us to actually close it! The bottom corner of the door was cracked, peeling was being hid behind the plate of the screen door. Long story short it took THREE (3) doors before they finally got it right.....and it still is giving us grief. Doesn't close properly. The table had to be replaced because it started cracking.....obviously they stained it prior to it being properly dried. Grand Design finally, in good faith, gave us an additional 6 months warranty - but as this was granted in October, it would run out before we actually got to use the trailer again, so really, was it in good faith? Not! I know there are law suits regarding the frames of some of the models....although our unit isn't listed in the law suit yet, I'm sure it is the problem with the door not closing properly. In any case, I know it wont be our last RV, but will steer very clear of Grand Design, and really any dealership that sells them as our experience with the dealer was about as good as with the manufacturer. Good luck! Show less

We have owned this camper since November 2021 and bought used. We have used this camper 12 times now and had a different issue but once on each trip. First trip, the fridge had a bad wire so could not use. A trip this year, they ran the volume meter wire directly into the grey tank and a screw just outside the tank went into the tank causing a leak. Where i live there is only one grand design dealer so I'm stuck buying parts from them. Ordered a new garage door and ir comes without a lock. No where online could I find details about that. The lock cylinder from the old door is not usable so now I'm forced to order another. I would not recommend buying any camper but especially a grand design. Expensive and not built well at all. Show less

We purchased the unit new in April of 2023 and use it about every other weekend during the summer. After the first couple of trips the door would no longer close and stay latched. If you bump into the valance surrounding the shades, they fall off. On our first long trip the main shade came completely off the wall. It was held on by only two screws that weren't screwed into anything solid. First time we wanted to put the table down for the grand kids to sleep on we found out it is off center by 3/4-inch, one side sits up on the bench. Sliding door to the bedroom kept breaking the plastic support on the floor. After several fixes I figured out the door was not or barely attached to the ceiling, again screws not put into anything solid like a stud. On a hot day you might as well get a motel room as the sewer smell will drive you out. Pulled the vent cap and found the plastic vapor barrier was installed right over the vent hole. Entertainment system has a DVD player which is good for the kids only trouble is, is that it is not a blueray player so I had to buy one of those, I was told that if we want to use the radio, we will need to buy an antenae to get any signal. Open a window, good luck getting it closed all the way. Solar cell, what a joke, we were told we could run the fridge in reduced power mode and all would be good, Nice if you want to park it without power between camping weekends. Just like everything else with this Turd, the Grand Design is Grand Failure. I can't even, in good conscience sell it or trade it in without being honest about the issues. Cheap Chinese junk no quality control. Show less

We purchased our Momentum in October, 2024 from a Lazy Days dealership in IA. We drove from AZ to IA to pick it up. When we stopped for the night on our way back, we walked into the garage and the bucket seats had fallen off the rails and damaged the sliding glass doors out to the deck. This was the fault of the dealership not doing a proper installation. We got back to AZ and have been trying to get these doors replaced since that time. It’s now almost the end of April and we still DON’T HAVE the parts!!! The coach is sitting at Camping World in Surprise, AZ in the sun - and the kicker is we pay for covered parking! We are so disgusted with Lazy Days in Council Bluffs, IA as well as the warranty department for Grand Design. Buyer beware!!!!! Show less

Originally bought the Toy Hauler to take our Polaris 4 wheeler on our trips. Given the limited RV parks that allow 4-wheelers, the garage turned into a perfect 2nd bedroom with it's own half bath and TV. Additionally, the bench and tables were a great dining area. Used the porch many times as a perfect outdoor area as well. Having the garage gave us all kinds of flexibility, from transporting our e-bikes and anything else we wanted to take, to using the garage as moving van storage. Moved our Son and Wife's belongings from SC to FL when they bought their first house. While the garage wasn't used as originally planned, it was very flexible and turned out to be the perfect second bedroom for our visiting family! The Momentum has a 40K btu furnace for winter and (3) 15K btu air conditioners for the Summer. With it's 4 season insulation, it was perfect when we went skiing in 10 degree WV or 110 degrees in AZ. Given all the appliances (18 cu ft Fridge/Freezer, gas range and oven, convection micro-oven and island sink), the 351M has all the comforts of home on wheels. Entertainment is just like home with (3) flat screen TV's and a 3 zone pioneer stereo system. Lastly, the Grand Design 351M was designed very well and built with much higher quality than most RV's. Show less

We have owned 2 Grand Design RV's. They are wonderful trailers. We have loved all the storage that is included inside the trailer as well as outside the trailer. The bathroom is roomy enough to not feel cramped. The floorplan allows access to almost everything, except the bunks, when the slide is closed. Show less

I feel Grand Design is the best quality trailer on the market. Where other companies use particle board, Grand Design uses plywood. The quality is apparent when walking into a Grand Design vs any other brand in the same price range. I was really surprised by the “livability”. Truly, with this model you feel like you haven’t left home. The kitchen island is such a nice feature. It makes the kitchen design so user friendly, especially if you have people or pets in your trailer while you are trying to cook. The couch, theatre chairs, and big screen TV make it perfect for relaxing and entertaining. There’s so much space in the pantry, you rarely have to visit the store while you’re traveling. As far as driving and towing, it’s a very easy travel to tow. We use our Ford F150. None of my female friends will drive their trailer leaving their husbands to have to do all the driving. I not only drive, but can back up and park this trailer. The only complaint I have is the “support”. Happy Daze RV will keep your RV for half the year before they finally get around to addressing the issue. I hear that most of the dealerships are the same—very frustrating. Otherwise, the 295RL is super user friendly and a very well made, reliable trailer. Show less

Purchased a 2022 Grand Design 260rd in Sept. 2021. Have been able to camp in it just 5 times and 2 of those times cut short due to issues. Slide out has been ongoing issue and the entire camper had to be taken to the factory to install a new entire wall on the slide out side. Refrigerator has broken down twice now and has cancelled our latest planned camping trip. The unit has been in the shop for more time than we have been able to camp.Our dealer is doing all they can but Grand Design people are a joke. Elizabeth from their customer service told me that there was no one I could talk to about the on going issues other than her for a long time and then I got her to admit there were people over her but I could not talk to them. She had to send them an email and see if they would respond to me. Of course. I've heard nothing from them. DO NOT BUY A GRAND DESIGN product. You will be grossly disappointed in their customer service and their willingness to stand behind their product. Show less

We've been living the dream with our Grand Design Momentum 388M Toy Hauler 5th Wheel for years! The 14' garage is not just for toys; it's our fancy office space! The living room and kitchen layout is a total win, and the TV's diagonal placement and groovy blue LED lights in the entertainment center set the perfect mood when we enter. Plus, the abundant storage thanks to the 8' 8" ceilings and tall cabinets makes organizing a breeze. Oh, and we can't forget to mention the awesome layout of the bedroom with his + her closets. Life's a blast in this bad boy! 🚀🌟 Show less

If you're looking to spend six figures for an RV that has very little storage, a Norcal refrigerator that's never worked, slide outs that break within 13 months and switches engineered with telephone wire, this is the RV for you. In two years, I've had it back for warranty work (which was not done) four times. The refrigerator is nothing more than a giant magnet occupying 50% of my kitchen. The few times the freezer momentarily worked, it quickly stopped, resulting in an inch of water pooling in the bottom of the freezer. The bathroom has minimal storage and the slide out for the master stopped working before a year, so driving around with our closet two feet into the road is always a blast. We've made many friends at RV parks who flag us down to let us know about our protruding slide out and rust streaming down the side thanks to the leaking water heater. Because the slide out is broken we have the joy of not being able to use the right side of the master closet or getting out of the bed without slamming our knee into it. The back switch that moves the toy hauler bed up and down stopped working, so we are unable to drive any vehicles in or out of the toy hauler without hot wiring the switch (which incidentally is a phone cord). The toy hauler bathroom black tank won't empty (the lever is stuck) and the self leveling worked precisely four times, so playing marbles is always an option for rainy nights. We love betting which direction the marble will travel. We opted to dissect the showerhead and found it offers a multitude of water pressure regulators ensuring any female has zero chance of washing her hair. The kitchen faucet completely came off. Just as if someone has sawed it off with a machete. For reference, we are a couple in our fifties. No small children terrorizing the camper. It's been used fewer five times. To be fair, it does tow well. I'd suggest finding an alternative. Show less