Grand Design Imagine Travel Trailer reviews

The layout on this trailer is so well thought out. We never thought we would finally find exactly what we were looking for. Come on how many can't stand the size of the bathroom? Most are cramped. Admit it. My last one was. But good lordy did someone think this one through. Great walk around room. More storage than I know what to do with & did I mention the bathroom? But really great well thought out designs. Bedroom layout great, ample storage. Slide creates a comfortable large living area. I actually do not use all of the storage in this room either. If you haven't stopped & taken a look you are making a giant mistake.

This is our third camper, but our first Grand Design. What a difference a quality build makes! This camper feels like the people who designed and built it were experienced RVers. It is so easy to relax in, cook in, sleep in, entertain in that I had to give it 5 stars for livability. And the quality of everything from the flooring to the storage to the systems to the look are top notch. A special note of thanks to Grand Design for creating a very user friendly Owners Manual. Finally the few times we called the Grand Design folks for advice they were spot on and soooo patient with us. We are so very glad we took the plunge and upgraded our camping experiences by upgrading our camper to a Grand Design.

Well the first week after taking it home the GFI plug didn't work called service department they said 3 weeks before thry can look at it Then we started seeing water on the floor called again With all the rain in the st Louis area 3 weeks before they can look at it . so I fixed it myself didn't want water coming in through the roof called manufacturers no return call went on first trip about 200 miles all the trim on inside fell off I fixed that called the dealer no return calls Pulled it to Florida for 2 months had leak under furnace called service truck out 275 dollars just to find out it's a manufacturer defect made a appointment with dealer still in shop 3 weeks sand they haven't started on it . video coming soon . buyers beware. If the dealer doesn't have a warrente service department fond purchase anything from them . if your buying new you shouldn't have to wait weeks for service work.

We are only selling this unit because we bought a park model in our current RV Park. This unit is truly a "couples coach". The opposing slides in the living area gives ample room to move around. Having a separate bedroom from the living area made it very comfortable. The storage in this unit is very good. Overall, we absolutely loved this unit.

Worst camping trip ever!!! Took brand new camper out for first trip and everything went wrong. Heater/thermostat didn’t work right. Cannot get heat to come on without air conditioner also coming on.. Took two days with no refrigerator to figure out how to get it working. Got awning to extend barely and now it won’t retract. Dealership where purchased is leaving us high and dry with no help. Will never buy another Grand Design camper or anything from Wheels RV in Tontitown AR again.!!!!

We were so excited about getting a Grand Design product, but our excitement quickly turned to disappointment. The quality and customer service are just not there. Little things started failing almost at once. We did get some of the issues patched up before warranty expired, but more problems followed. To start with: Drawers were put in crooked and won’t stay closed during travel. Cabinet doors were hinged incorrectly and didn’t latch. Handles on cabinetry have metal burrs that cut hands. Shades bottom bars fall off shades constantly. Currently experimenting with packing tape to hold them. Theater seating controls on one side stopped working. Listed, but not repaired under warranty. Basement doors warped to the point of no longer sealing. Warranty gave us new doors, but did not cover installation. Leak in awning directly over doorway; listed, but not repaired by warranty. Pieces of decorative trim missing in middle of run. After warranty expired: Lights failed on awning and entrance. Plastic wood print paper that covers cabinets and doors fraying from normal use. We have contacted Grand Design concerning quality issues , but got no response This is not our first travel trailer and had no issues with previous one (Forest River). After two years we are considering a new trailer, and it DEFINITELY will not be a Grand Design! I would not recommend a Grand Design based based on our experience.

We've owned 5 RV's prior to purchasing the Grand Design Imagine. It is by far the best constructed. I'm an amputee and the over sized shower is a huge plus for me. The unit tows beautifully and is extremely easy to set up!

Keep an eye on your "drip rail" on the Galley Side of your unit. They used "Steel Screws" to fasten the "Aluminum " rail/gutter to the trailer. Steel and aluminum don't go together very well. I first saw rust stains at the location of the rail. I removed the plastic/ rubber molding that covers these screws. Boy, was I surprised to see rusted screw heads. Luckily I found this mess before the screw heads rusted off and I wouldn't be able to replace them with more appropriate screws...all 75 screws (coated stainless steel). I have pictures of what to look for. I was unable to post them here. You can email me and I will send them to you if you like. Leaving the rusted screws in the rail will definitely cause you big problems ....like delamination.

We have owned this RV for the past two years and are extremely satisfied with it and the experiences it has provided us. We are wanting to upgrade to a unit that sleeps more for our growing family. We have been on 6 trips with it (under 4,000 total miles) with no significant issues. It has a very open floor plan with great storage and a very large bathroom. We will miss her when she goes.

The salesman really put Grand Design on an upper tier. Our experience was less than stellar. First trip....0 problems and was just fine. Thought we hit a home run with our new Imagine 2500rl. Second trip.....slide motor failed. Pretty much ruined the trip yet having 2 doors, we were able to make it work. Third trip....rear brake failed and caught fire. Rear axle had obviously been replaced prior to us picking the unit up from the dealer. Three trips and 2 major failures on the unit. Will not recommend this pile of junk to anyone. Thank God the unit was destroyed by a nasty hail storm and the insurance company totalled it. Poor components. Poor craftsmanship and an expensive pile of garbage. I'll just rent VRBOs instead and save myself the headaches.