Grand Design 23BHE reviews

We were told we were buying a high-quality travel trailer but we were lied to. Our first trip out the gray handle fell off of the gray tank, the spare tire fell off and could’ve killed someone, the sliding door to the master bedroom completely fell off, the drawers and cabinets that have hardware to lock them into place during travel don’t even connect to lock because they were installed incorrectly. The refrigerator stopped working, the electrical outlet plugs stopped working and the air conditioner completely stopped working. We tried to get all of this taken care of under warranty. We could not get any place to take our trailer to as they said there was such a shortage in repair staff. The first appointment we could get anywhere was so far out dated, our warranty would have been expired. Grand design would not extend our warranty to accommodate for this. Therefore we bought a problem on wheels. Choose a different brand they do not honor their warranties and they do not build quality products. Whoever installed the hardware must’ve been high as a kite. We bought it at Mike Thompson RV in fountain Valley and they were useless to us as well. Show less