Grand Design SOLITUDE 385GK 385GK reviews

UNIT IS ACTUALLY A GRAND DESIGN SOLITUDE 3350-RL (not available in drop-down menu) We purchased this unit to live in while building our house. Within days of putting it on our owned RV site, we began noticing problems - a huge leak in the understorage, poor quality in the kitchen sink (began showing rust spots within the first week), unit arrived with dents in the bathroom sinks Show less

I recently replaced my 2013 Forest River Cardinal fifth wheel with a 2021 Grand Design Solitude 385GK-R fifth wheel. On my third weekend using it, the hot water heater quit working on electric. As I investigated, I discovered the heating element cover melted, one wire burned back about two inches, and the other wire so loose I lifted it off without loosening the screw. I am traveling and will be passing directly by the Grand Design plant. I contacted them to see if they could make the half hour repair. They said no, they are booked until late July. They gave me the name of two repair centers near them. They both refused saying they are also booked until late July. In the meantime, I'll be traveling for two more weeks between now and the end of July, with bare, exposed, electrical wires should the electric hot water heater switch accidentally be turned on. I'm left wondering, is this the level of warranty service I should expect from Grand Design for a $99K purchase? Show less

We bought a brand new Solitude at the first of the year. Due to COVID19 the trailer was in storage until June. We stocked the trailer during this down time. Every time we went out to the trailer the battery was dead. When we hooked up the trailer to the truck to move it to a place where we could work on it the stabilizers failed to move. I leaned against a wall in the bed room and the lights went out. When we finally took the trailer out for the maiden voyage, the washer valve leaked gallons of water onto the floor. We found that the stabilizers had a short, there was a short in a light switch in the bedroom, the faucet for the washer was broken. Your quality control is horrible during your manufacturing process. After the maiden voyage with you elite trailer I would not wish the ownership of your trailers on to my worst enemy. The trailer spent weeks in the dealership for repairs (about 5 weeks to get repairs made) Slowest repairs at your dealership. Many of our complaints could not be duplicated in the repair shop so not everything was fixed. Will have to see on the next trip if these other un-fixed items were due to all the electrical shorts in the trailer. Spent over $1,000.00 for a Solar panel and additional battery. Worst trailer of the year award goes to Grand Design Solitude. Would give you less rating than a one, but your scale does not go that low. Thank you for your verbal concern. The dealer said nothing was wrong with the battery and they did not fix or repair the battery. They did sell me a second battery in an attempt to stop the dead battery every time we go to the trailer. I added the solar panel in an attempt to solve the problem myself. Will go out to the trailer this weekend and see if I have two dead batteries or if the solar panel will keep them charged. If you think all the issues have been addressed, then your wrong. Electrical shorts in a trailer are a dangerous situation and can cause a fire while we are in the trailer. You might want to address the bigger issue of quality control in your production line. If your people had tested the stabilizer system then they would have seen the issue before the trailer went on the market. Had your people inspected the dead battery issue before the trailer was sold then there would not have been any dangerous issue that the new owners would have to address. PUTTING PEOPLE'S LIVES AT STAKE WITH SELLING A TRAILER WITH NUMEROUS ELECTRICAL SHORTS IN YOUR PRODUCT IS UNACCEPTABLE. Show less

This is in regards to a 2019 385GK, new purchase. Very poor walk thru when purchased. Noticed that the sewer cap was missing when we brought it home. So far since we purchased, we replaced the bath sink faucet and realized that the counter is laminated with some type of paper, the living room TV was of such poor quality that we had to replace it, the DVD player is of very poor quality and won't play a disc correctly, the bed is the same quality that comes in a $20000 trailer. We have had to repair interior trim that has fallen off, the Furion stove has very poor flame adjustment capabilities, the AC units are very noisy, the bath fan is very cheap and now the inferior quality Norcold fridge just totally died. This is a 2019 that was claimed to be the dealerships top quality product. And I can say without hesitation that the 285 point quality inspection they talk about can't have happened on this unit. I am very dissatisfied with the trailer for the price point. It is no higher in quality than that of a trailer that is half the price. I am very sorry that I bought a grand design product and will not waste the time or money to purchase one again. Show less