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2019 Grand Design reviews

3.9 (137 reviews)
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Liveability
4.1
Overall quality
3.4
Floorplan
4.5
Driving/towing
4.3
Factory warranty
3.4

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137 ratings and reviews

Voted most helpful review

Lois Fremont

Reviewed on July 23, 2023

RV reviewed 2019 Grand Design Reflection 313RLTS view listing

1.6
We brought a Lancer travel trailer in 2019. I will never buy Lance trailer again. We have a lemon it has broken down 10 times. And we wait for parts for ever. It’s in the shop again waiting on parts. They had for a month. If you are thinking of buying a lance run don’t walk they are garbage... read more
We brought a Lancer travel trailer in 2019. I will never buy Lance trailer again. We have a lemon it has broken down 10 times. And we wait for parts for ever. It’s in the shop again waiting on parts. They had for a month. If you are thinking of buying a lance run don’t walk they are garbage.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Taylor Lund

Reviewed on July 23, 2023

RV reviewed 2019 Grand Design Solitude 380FL view listing

4.8
After months of shopping and review (quite a bit of it here! Thanks RVInsider!) I've just picked up a 2019 Grand Design Solitude 380FL. We knew we wanted a front living floor plan but just about everything else was up in the air. After looking at so many RVs, all I can say is how shocked I was by how many RV... read more
After months of shopping and review (quite a bit of it here! Thanks RVInsider!) I've just picked up a 2019 Grand Design Solitude 380FL. We knew we wanted a front living floor plan but just about everything else was up in the air. After looking at so many RVs, all I can say is how shocked I was by how many RV manufacturers there are out there building extremely disappointing RVs. Even some that I thought were supposed to be high quality just felt flimsy and fragile with obvious short-cuts taken everywhere you look. Open Range was the most surprising. I've always been told they are some of the best, but after a jammed-open black tank valve and a the salesman telling my wife "Oh no the floor flexing like that is pretty much standard in everything you're going to look at." No, it's not. Grand Design floor are absolutely rock solid. Another surprising flaw to compare with Open Range is the lack of storage. In their flagship FL model, they built in (I think) 8ft ceilings in the rear bedroom. Grand Design opted to elevate the bedroom, creating massive amounts of storage space beneath. More storage than I think I'll ever practically use. The floor plan is incredible. Almost every other FL seemed to have either a half-bath or pantry in the kitchen. Grand Design put both in this unit, which just feels amazing! Last up is the rear bathroom. In 2019 they switched it up to include the most amazing bathroom I've ever seen in an rv, (and most houses honestly. The shower isn't the largest, but has about a 4 inch drop and a decent amount of space. The toilets are solid, the double vanity is awesome and there's enough space to do yoga. All of the wood feels like actual finished wood. It is clearly NOT that awful particle board with some wood panel cover/sticker crap that just peels off. The counters are actually solid. Everything is just so solid! The only star I can dock from Grand Design is in the towing category because with all the solid construction, these things are HEAVY! A full 2000 lbs higher dry weight vs. the Open Range, but again, that weight savings is what made the Open Range feel so flimsy.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
5.0
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Voted most helpful review

Jeremy

Reviewed on November 6, 2022

RV reviewed 2019 Grand Design Reflection 311BHS view listing

3.0
I purchased a Grand Design RV because they reportedly were a high quality unit and excelled at customer service. My refrigerator failed after the first year and was repaired under warranty. The repair failed less than a year later. This time I was told I was on the hook for repairs as the warranty had exp... read more
I purchased a Grand Design RV because they reportedly were a high quality unit and excelled at customer service. My refrigerator failed after the first year and was repaired under warranty. The repair failed less than a year later. This time I was told I was on the hook for repairs as the warranty had expired. This in spite of the ongoing problems with the refrigerator. I called Grand Design and they couldn't have cared less. They said it was Dometic's problem as they manufactured the refrigerator. I was stunned that a company that advertised themselves as wanting customers for life treats their customers this way. Grand Design doesn't stand behind their product. To say that they have customer service is an oxymoron.
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Jeremy

Reviewed on November 3, 2022

RV reviewed 2019 Grand Design Reflection 311BHS view listing

3.0
We bought this RV because Grand Design was purported as producing a high quality product with an emphasis on customer service. The overall quality of the RV is good but the Dometic components are junk. Also, Grand Design customer service is non-existent. Their mode of operation is to sidestep any responsib... read more
We bought this RV because Grand Design was purported as producing a high quality product with an emphasis on customer service. The overall quality of the RV is good but the Dometic components are junk. Also, Grand Design customer service is non-existent. Their mode of operation is to sidestep any responsibility for problems and defer the customer to the manufacturer of the problematic component. The customer has to do all of the leg work! When the warranty expires you are on your own whether the problem is fixed or not.
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Jeremy

Reviewed on November 3, 2022

RV reviewed 2019 Grand Design Reflection 311BHS view listing

3.0
We love the layout and it tows nice but pray no problems arise. Grand Design claims to make customer service a priority but nothing could be further from the truth. Their customer service procedure is simply to shirk responsibility and defer you to the manufacturer of whatever component you have problems wi... read more
We love the layout and it tows nice but pray no problems arise. Grand Design claims to make customer service a priority but nothing could be further from the truth. Their customer service procedure is simply to shirk responsibility and defer you to the manufacturer of whatever component you have problems with. The customer is left to fend for themself and at their expense.
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Lynelle Johnson

Washington

Reviewed on September 13, 2022

RV reviewed 2019 Grand Design Imagine 2970RL view listing

2.2
Roof blew off last year on 2019. Warranty basically gave us the middle finger. GD certified repair facility said it was a manufacturer defect. $12,000. 00 REPLACEMENT. Next trip out it blew a tire, granted these tires looked brand new. Ripped off the siding on the trailer. Then the outside shower blew a pl... read more
Roof blew off last year on 2019. Warranty basically gave us the middle finger. GD certified repair facility said it was a manufacturer defect. $12,000. 00 REPLACEMENT. Next trip out it blew a tire, granted these tires looked brand new. Ripped off the siding on the trailer. Then the outside shower blew a plastic POS pressure water fitting and flooded the entire underneath storage compartment. Had this been a fitting NOT to the outside shower, it would have flooded the ENTIRE INSIDE OF THE RV. I suppose that will be next?!!! This trailer is GARBAGE AND THE WARRANTY IS USELESS.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Joseph G.

Kentucky

Reviewed on August 25, 2022

RV reviewed 2019 Grand Design 32BHS Transcend view listing

5.0
I looked for awhile because I needed a 2 bedroom 2 bath travel trailer. I relocate often do to work and needed the space for my family. Very rare to find one with both needs. I finally found this one. All the upgrades to weren't bad either. Lots of space and room to spread out. The inside amenities and upgra... read more
I looked for awhile because I needed a 2 bedroom 2 bath travel trailer. I relocate often do to work and needed the space for my family. Very rare to find one with both needs. I finally found this one. All the upgrades to weren't bad either. Lots of space and room to spread out. The inside amenities and upgraded residential aesthetics are great to ,doesn't make it seem to much like a trailer which is really nice since we would be missing that for awhile. Stays quite warm in the winter and very cool in summer. The outside kitchen is great to for the summer.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Brian Schopf

California

Reviewed on July 31, 2022

RV reviewed 2019 Grand Design 28MKS Transcend view listing

4.4
I have owned a couple of travel trailers over the past 20 years. In 2019, my wife and I purchased a new Grand Design trailer after we became empty nesters. I had the typical new trailer issues and had to interact with an inept dealer repair service in our area. I stated calling Grand Design directly and th... read more
I have owned a couple of travel trailers over the past 20 years. In 2019, my wife and I purchased a new Grand Design trailer after we became empty nesters. I had the typical new trailer issues and had to interact with an inept dealer repair service in our area. I stated calling Grand Design directly and they were always able to assist me with the few issues we had. My wife and I had put over 8000 miles on the trailer in about 2 1/2 years and had one of the fender skirts crack. I called Grand Design and they shipped me the new skirt. Thats service!! We recently made the decision to go full time when I retire in a little over a year. We had been unofficially shopping for 5th wheels that are more suitable for full time use. After my last interaction with Grand Design, I will go back to them for our full-time 5th wheel. Great support and they stand behind their product.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
5.0
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Voted most helpful review

Glenn Akins

Ohio

Reviewed on May 27, 2022

RV reviewed 2019 Grand Design Reflection 312BHTS view listing

4.8
We have loved our 312bhts. The quality of the trailer is superior to other brands we have owned. If you get a chance I recommend going on the manufacturing tour to see the attention to detail that is put into each coach. We have had great warranty support from both the factory and the extended warranty compan... read more
We have loved our 312bhts. The quality of the trailer is superior to other brands we have owned. If you get a chance I recommend going on the manufacturing tour to see the attention to detail that is put into each coach. We have had great warranty support from both the factory and the extended warranty company. With that being said we haven't had anything major that needed repairing such as the slide-outs, frame, electric, or plumbing but the minor repairs have been handled to my satisfaction. We love the floor plan, enough room for our 3 kids and our 2 four-legged friends. I would definitely recommend both this model (floor plan) and the manufacturer.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
5.0
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Voted most helpful review

Tori DiVincenzo

Maryland

Reviewed on May 2, 2022

RV reviewed 2019 Grand Design Momentum M-Class 349M view listing

4.8
We have lived full time in this camper for over a year. The floor plan makes it doable. We did move our bed back to the toy hauler and make it a king. We love it. The kitchen has a lot of usable storage and the double fridge makes it so much easier to live full time.... read more
We have lived full time in this camper for over a year. The floor plan makes it doable. We did move our bed back to the toy hauler and make it a king. We love it. The kitchen has a lot of usable storage and the double fridge makes it so much easier to live full time.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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