Grand Design reviews

Overall superb. Very practical, love the 2 doors. Good quality. - Only issue is compatibility reverse camera and truck .... very hard to get a signal. - Sliding doors are good, but some guides a little flimsy. Love the bathroom. Love to have a separate bedroom. storage is adequate, I wish we had a little more. Show less

Our 2019 Grand Design Reflection 337RLS has been basically trouble free. I work great distances from home; consequently, the camper has had a lot of full-time use. The only thing that has failed is the microwave, but I've learned that was most likely my fault from my habit of warming plates/dishes without any food and that will damage the microwave magnetron. The new microwave was an easy R&R for my wife and I. I do my best to stay up on maintenance. I haven't had any leaks, but I have had to repair taillights, replace the toilet, and the spare tire is prone to loosen up. All in all it has been a great camper. . .I'm 2,500 miles from home and living in it right now. I've heard people complain about the water heater being too small, but I run the electric & gas while showering and never run out of hot water. Show less

While on our 2nd trip with trailer, we noticed a crease in the vinyl floor in front of the fridge. There is an 18" -+ noticable valley in floor. Looks like an obvious flaw in the underlayment. After months of communication with Grand Design, there only solution is to patch the floor. In a high traffic area this would not last and hurt resale value. Also, the drawers by the front door wobbled and banged up against the door frame. This I fixed with heavy duty Blum sliders that had no side to side play. Grand Design does not back their product, we'll never buy their product again. Show less

Owned this camper since October 2024 and use it at least once a month from Feb - Nov. Over all quality of frame and camper itself is outstanding. Everything else is One-star. All components seem very cheap and the installation of them is comparable to a two year old putting an adult jigsaw puzzle together. Nothing is installed, square or attached properly. Counters are bubbled an warped. Plumbing under the kitchen sink is crooked and not connected properly. Drawers and cabinets are low quality with slides falling off, The mount for the camera on the back of the camper is crocked with screws put in at angles then smeared with excessive silicone to hold everything on place. Sliding doors to bedroom fell off after three trips. recliners screwed to the floor 2 inches from the wall on one side 5-1/2 inches from the wall on the other side. Purchased at Blue Compass and the service manger told me he has campers worth $150,000 - 250,000 he is working one he doesn't have time for my cheap camper. Told us he would never own a camper his idea of vacation is as far from camping as he can get. Awning snapped off where it connects to the arm and Blue Compass has been dragging their feet getting it repaired. Ordering $1400.00 arms so I can repair it myself. Starting to review campers of better quality to replace our Gran Design with in three years. I hope Blue Compass hasn't taken over all camper sales. Grand design has called me five times about a recall they want repaired. Blue Compass denies there is a recall. Tried to put me in the middle of the argument, I refuse their calls now. Basically. I am very disappointed with the purchase of a Grand Design. Show less

You’ll have to get a roof within the first few years. Have a 2023 and it hasn’t even been 3 years yet and a whole roof replacement. Now I’m gonna have to replace the slide roof. Not to mention all the plentiful self repairs I have to make every trip since day one. Folks due your selves a favor and stay away. The news on the street is it’s called Grand Decline for a reason. Scary. Gonna be out another 2-3,000 next month when my Tech moves a 2024 GRAND Decline out for its roof to so my slide roof. Already 10,000 in the whole. Paid for what I thought was quality and got junk. Show less

Nordic Fridge broke in first 5 days. Trim all over coming loose. Outside of bedroom slide separating from top piece. Gaps between slide mechanism and wall letting light in. Will clealrly let bugs and rodents in. Tv not mounted level. Washer Dryer unit door already sagging and bent. Wood valances uneven and need tightened. Trim above toy hauler door and seem tape all ripped and jagged. Ball that goes to hidden section behind TV rolled away during the drive home. Walls around base of garage are already starting to stain from... standard garage use. I have not even loaded a side by side yet. Edges of framless windows has peeling tint. Counter in bathroom not solid surface, thats where you needed it. Show less

The whole experience from purchasing it custom made from the dealer to Grand Design customer service is beyond horrible! It is literally not well made no responses to warranty work! Still have no hot water as the component caught fire 7 months ago and they will not send us a new one, pot lights falling off not working. When it was made they punctured water lines so had a flood still waiting for parts after 1 1/2 years so basically paid $170,000 for a live in trailer that is not liveable. Will be advising everyone not to purchase an RV from Grand Design as you might as well burn your retirement away! Tried several times to get this resolved with them but no reply so BEWARE!! Show less

I did research before I bought this and it was one of the top of the line very well-made travel trailers. I bought this travel trailer during the aftermath of Covid when everything was on backorder, etc. and apparently they have been making these with junk inside them. Both of my furry on air conditioners did not work as they should. One of them had the Freon run out so I replaced both of them with a Coleman Mach. The refrigerator microwave and most everything is Furrion and made in China. My microwave is having issues and my refrigerator since I bought it has an issue with the compressor and it makes a very loud rattling noise every time it tries to cool off. Now that could’ve been just installation of said item, but everything seems to be quickly made with cheap equipment. They would not even reimburse me for replacing my air conditioners because I didn’t take it in to have that looked at when I had already had them checking on the AC why it wasn’t reading the temperature on multiple visits. So in addition to this no longer being a reliable brand, their warranty is crap also. Stay away from this brand. Show less

I am extremely disappointed with my experience with Grand Design. For more than a year, I have dealt with repeated issues and defects with my trailer, many of which have made the unit completely unusable. Despite multiple attempts to seek support and a resolution, the process has been slow, frustrating, and has required constant follow-up on my part. My RV has spent months in storage because it cannot be safely or reliably used, yet I have continued to incur monthly loan payments, insurance costs, storage fees, and additional travel expenses due to breakdowns and mechanical failures. In total, the financial loss and lost use have been significant. Several major issues have occurred, including but not limited to: Electrical malfunctions that remain unresolved Axle and suspension concerns Flooring and wall problems Hot water heater failures Multiple campground disruptions due to malfunctioning components Despite all of this, Grand Design has repeatedly refused to consider a full refund—even though the situation was escalated to management back in April 2025, and a refund was initially discussed as a potential solution. Instead, I was offered a monetary amount that does not come close to covering the actual costs, time lost, or frustration experienced over the past year. The compensation offered feels dismissive considering the long-term impact of these ongoing issues. Additionally, communication has been inconsistent, and I have often been left waiting days for responses on matters that should be treated urgently. Grand Design markets itself as a company that “stands behind its product,” but my experience has not reflected that promise. After more than a year of unresolved problems, excessive repair needs, and thousands of dollars lost, I cannot recommend Grand Design to anyone looking for a reliable RV or a company that takes accountability for its product failures. I hope this review encourages more transparency, better customer support, and a higher standard of responsibility for those who invest significant money into these units with the expectation of quality and reliability. Show less

The worst. Drawers/cabinets falling apart. Pipes leaking, paneling and trip falling down...a lot. Skirting brackets loose. Multiple issues with AC/Heater. Slide outs not working. Door not latching. Refrigerator/ Freezer doors not latching. I have had a lot of travel trailers, and this is far and away the worst piece of junk. Show less