2018 KEYSTONE Laredo reviews

The Keystone Laredo is JUNK! KEYSTONE does NOT back their warranty. BUYER BEWARE! We bought our junk in Oct. of 2017. We had it delivered to our place because we didn’t have a pickup truck. From the start, nothing but trouble. The first day the gas water heater failed. The outside LED lights on the one side of the front failed. Within a week the theater recliner seats threads started falling out. Had to take camper to dealer to get new seats. They got the wrong seats. When you would recline, the seat would tip you forward and dump you off. They had the camper for 3 months and could not get it right! Called them up and told them they had the wrong seats and we wanted the right seats back. Trim inside the unit started falling off! The mattress on the queen size bed was a joke. 6” of the cheapest materials ever made. You literally were sleeping on the plywood underneath. The slides never operated properly. Had them adjusted at the dealer, but now the walls are bowing out at the top of the slides, and the pulleys inside are falling off the walls! Keystone said it is from damage! What damage? It’s due to poor manufacturing. Noticed that the pulleys were rubbing when the cables were moving 2 years ago after the adjustments but never made the connection. We went camping this summer and I was closing the slide next to the door and head the rubbing and notice how badly the wall was bowing out at the top of the slide. Within 6 months of ownership all the cabinet doors started to fall apart. They must have used cheap glue or maybe no glue. Had to reglue myself because the dealer never got back to me. Had the trim on the kitchen slide fall off. Nailed it back on myself. The kitchen chairs are falling apart. Had to reglue and bolt back together! Had the dealer fix a sink leak in the bathroom, but it still leaked. Had to buy my own faucet to replace the leaking one. The curtains are constantly falling off the wall. There is no support to hold the screws in the wall. There is a roof support that is loose and pushing up on the rubber roof! Just a matter of time till it pokes a hole through the roof! When we got the unit I noticed that the door dead bolt wouldn’t lock properly! The lock was not installed properly. The ac unit freezes up when it’s over 90 degrees out side. The black tank never drains properly. Someone said that they drill a hole into the floor and tank and let the pieces fall inside the tank and don’t remove it, so sometime in the future I will have to pull the toilet and check it for the plug! The door weather stripping is coming out from under the door. Tried to push it back up under the door with no success. Returned from camping in July to find the closet rod that you hang clothes on fell off the wall. Fixed myself. The self leveling would be nice if it actually leveled the camper. It’s always off so I carry a level when we go camping. The bedroom has staples sticking up through the carpet that ripped my wife’s and my toes open and bled. The dealer said “just pull them out”! I pulled one of the roof vents down from inside to look and see if I could tell why the roof support was coming loose, and no surprise, the insulation is not installed properly. Pulled the other vents down, and the insulation is not installed properly at those areas either. The camper is supposed to have what they call the “Polar or Arctic” package! Well, that is a joke. Don’t expect to go to any northern states in the winter unless you carry enough straw bails to keep your unit from freezing. They use1/8” corrugated plastic to insulate the bottom of the camper, and blow some heat down there from your heater. Paid $33,000 for a piece of junk. Bought it new, thinking we were going to go traveling the country when we retire next year, but I’m afraid to haul this down the road. If a slide looses its lags at the pulleys, and the slide slides out while traveling down the road and kills someone, I will be going to jail for involuntary manslaughter! What a way to enjoy retirement, in the slammer! All because I bought Keystone Junk! And the best part is I have not bought a pickup truck yet. I use my boys truck to pull the camper. We have taken the camper upstate 3 times, 62 miles each way, back to the dealer 1 time, and to the garage 3 times to get the camper inspected! Have not even pulled it 500 miles. I have never been scammed out of so much money for so much junk! BUY BEWARE!! I hope I can keep others from making the same mistake! Show less

Really like the floor plan but hate the lack of quality. A/C leaks water on floor when it rains because gasket between A/C and roof installed incorrectly. Slide stopped working the day I brought home from dealer. First time out discovered issue with TVs, only had channels on the bedroom tv, the other two did not work due to loose cable connections under the floor of the camper. Screw fell out of trash can drawer slide, had to replace with longer screw and add bracing due to flimsy design. I’ve reattached several pieces of trim that have fallen off inside the outdoor kitchen. Looks like the nail gun at the factory was shooting blanks. Either the gray or black water tank valves leak, get a nasty surprise when removing cap to install sewer hose. Local Keystone dealer refused to work on because I didn’t purchase from them. I’ve owned the camper for 3 months and have found issues on every one of the 3 trips we’ve taken. This is the third keystone I have owned over the previous 14 years but after this experience I’ll never buy a keystone brand again. Show less

We have had nothing but problems with this 5th wheel. The refrigerator now the slides it's been in service for longer than we've owned it,sad that original keystone sold out it used to be quality not quantity. Something that should have been an awesome experience has turned into a nightmare for us. Show less