Heartland Gateway 3200RS reviews

First should I say buyer beware! We purchased our gateway in 2015 and have had nothing but problems. The tires were terrible and too low rated for such a heavy unit. We had our first blowout which damaged the side of the unit and caused delamination. There is delamination all over the unit. The air conditioner stopped working the first year which fortunately that was still under warranty. The tv and dvd system has never worked properly. I would never recommend anyone purchasing anything heartland! Heartland should do a recall on every single gateway unit and fix them. We paid way too much for this hunk of junk for it to have such shotty workmanship. Oh and the inverter works only half of the time. Perhaps we as heartland owners should get together and force heartland to make good on their product! We have just recently decided to put it in a permanent location and put a cover over it, hopefully this thing will last until we pay it off. Show less

All heavy 5th wheels must have G rated tires & auto levelers, with out, you can expect issues. My trailer did not have either, I had issues, and since have corrected. Otherwise I am very happy with my trailer. Heartland has taken care of a few warranty claims & service has been great to deal with. I'll have no problem considering a Heartland in the future. I feel that comfort & quality exceeded my expectations. Remember, these things get hauled over all types of roads, you must check them, & make repairs as needed. Show less

Problems First trip furnace quit, fireplace didn't work, air conditioner in living room not working right. second trip flat tire, second flat tire, replaced tires. Heartland said tires failed because of road hazards, tire dealer said the tires came apart, when changing tires found that the THIRD TIRE was coming apart. The spec sheet said that this trailer had Good year tires WRONG it had towmax tires. Had the trailer back to camping world in Akron, OH where we bought it, they have not called us back to bring it in for repairs. No more Heartland or Camping World Show less

Lived on and off in this RV for 2 1/2 years. Overall, I am pleased with the quality. Initially I had a shower faucet leak that went undetected until furnace didn't work. Slow leak corroded the motherboard. It was repaired and no further problem. Kitchen sink had a leak somewhere? Repair attempt but never corrected. Electric fireplace sporadically worked? Other than that, we had no major problems. Never had a weather related leak, which I've experienced in other RVs. Pulled great for a heavy RV. Finishes held up overall. Easy to wash and maintain. Awning LEDs were junk! I replaced with a quality strip. The 3 slides always functioned well and never leaked. Wife liked all the drawer space, especially in the bathroom. Knowing the limitations and expectations of RVs, I'd strongly consider Heartland again. Warranty work on any RV is too dependent on independent dealers. Being handy is almost a necessity when owning an RV, in my opinion. Show less

I bought this 3200 RS new in 2013. Wonderful layout, very comfortable. Nice interior. Now the rest of it is junk. The shower door track was installed backwards so water dumped into the floor during showers, I fixed that myself. Next, the left side of the Lippert Correct Track suspension broke and fell out from under my rig going down the road and I almost lost the entire camper. Dealer says Sorry, it's out of warranty! I had to pay for a new suspension system so i went with the better Equaflex system. So far it's much better. Next the shop that installed the suspension hits the corner of rear left side and back wall and it comes unsealed. They deny it of course so insurance pays to fix it and it's a horrible job so I'm trading it in soon. AC units work fine, good storage, tv, fireplace, fridge, bathroom, water lines, all good. This was a very expensive camper but the quality is just not there. Show less