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1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty
1.0

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Stars Refinement

7 ratings and reviews

Voted most helpful review

Rex Crawford

Reviewed on July 17, 2023

RV reviewed 2022 Heartland Pioneer 280BH view listing

1.8
We have owned 3 travel trailers in the past 20 yrs. This is by far the worst quality travel trailer we have owned. 6 months old the seals on slide came loose, bath tub surround glue came loose, wall paper in bedroom is coming off. Overall the workmanship is by far the worst we have...read more
We have owned 3 travel trailers in the past 20 yrs. This is by far the worst quality travel trailer we have owned. 6 months old the seals on slide came loose, bath tub surround glue came loose, wall paper in bedroom is coming off. Overall the workmanship is by far the worst we have experienced.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Joe townsend

Reviewed on June 20, 2023

RV reviewed 2019 Heartland Trail Runner 18SLE view listing

1.4
I borrowed this heartland camper from my father in law he used it one time kept it covered in Indiana its 3 years old, coming across country with it from Indiana to Arizona we lost the rubberized roofing and had 3 blowouts with the tires i called heartland about the roofing they wouldnt even talk...read more
I borrowed this heartland camper from my father in law he used it one time kept it covered in Indiana its 3 years old, coming across country with it from Indiana to Arizona we lost the rubberized roofing and had 3 blowouts with the tires i called heartland about the roofing they wouldnt even talk to me they referred me to the roofing manufacturer lady told me ther problem was more than likely the manufacturer HEARTLAND i inspected the roof and she was correct there wasn’t hardly anything securing to roofing material to the plywood roofing material nor was there much material of the rubberized roofing under the aluminum strip in the fron holding it down my opinion of heartland the customer service is crap they try to pass the buck so they dont have to deal with this i guess next step is to retain a lawyer to solve this matter
Livability
2.0
Overall quality
2.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Jessica Moore

Reviewed on March 23, 2023

RV reviewed 2022 Heartland Mallard M32 view listing

1.2
Thor industries should be ashamed of themselves for scamming people out of money by taking a cardboard box, disguising it to make it look good quality, and then charging a ridiculous amount. I have had my heartland mallard for a little over a year and it is leaking from every window, every skylight...read more
Thor industries should be ashamed of themselves for scamming people out of money by taking a cardboard box, disguising it to make it look good quality, and then charging a ridiculous amount. I have had my heartland mallard for a little over a year and it is leaking from every window, every skylight opening, and every vent every time it rains. It has a Crack on the roof which has led to roof feeling waterlogged or like it will cave in at any moment. The ac kicks on and off repeatedly leading to high power use. I have already had to replace the faucet and shower head. All the trimming was falling off within the first month. The screen doors never were made to latch because they are too narrow for the frames. The fireplace/heater rattles when you turn it on like it will give at any moment. Let me not forget the huge piece of wooden panel above the kids bunk randomly falling off because it was held with staples (that could have hit one of my children) The awning won't stay plugged in and the tank sensors don't ever work right. To make matters worst.... the warranty isn't worth a flip. I took it for problems I was having with ac and trimming and they kept it for over about 2 months and fixed nothing outside of stapling the trimming back on. So now as a single mom of 2, I'm having to pay a $45,000 loan on a camper that hasn't even lasted a year. DO NOT BUY FROM THIS COMPANY. It's all about making money at no expense. Quality doesn't exist and I'm so sick to my stomach about it.
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Marvin D Greenville

Reviewed on February 19, 2023

RV reviewed 2022 Heartland M27 Mallard view listing

2.2
Quality of craftsmanship is horrible on the one I bought. Getting them for fix anything has been horrible, bought in September 21 and it in now the end of February and still waiting. Reported things the first day and still nothing for 6 months. I was told the warranty was great but I have not seen...read more
Quality of craftsmanship is horrible on the one I bought. Getting them for fix anything has been horrible, bought in September 21 and it in now the end of February and still waiting. Reported things the first day and still nothing for 6 months. I was told the warranty was great but I have not seen it yet. I do not recommend buying this model. It could also be the dealer I bought from. I am going to give them another month before I do a review on them.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

michael bayer

Ohio

Reviewed on May 24, 2022

RV reviewed 2021 Heartland Pioneer RK280 view listing

3.0
Counter tops in kitchen area are called solid surface. Dealer told me they were. The online ad for this model has a walk through by a salesman explaining the interior details. He also says they are solid surface. They ARE NOT solid surface but a vinyl wrap over a compressed paper or cardboard...read more
Counter tops in kitchen area are called solid surface. Dealer told me they were. The online ad for this model has a walk through by a salesman explaining the interior details. He also says they are solid surface. They ARE NOT solid surface but a vinyl wrap over a compressed paper or cardboard substrate. Mine are coming apart and of course they don't want to do anything about it.
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
2.0
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Voted most helpful review

gary a hampton

Virginia

Reviewed on August 20, 2017

RV reviewed 2015 Heartland Wilderness 2750RL view listing

1.8
this thing is the worse nightmare that I have ever owned. the air conditioner will not keep up if the unit is setting in the sun. key broke off in the lock. body holes in the cheap mattress will appear soon enough. fender skirt ripped off. had to replace city water connection. broke off 2...read more
this thing is the worse nightmare that I have ever owned. the air conditioner will not keep up if the unit is setting in the sun. key broke off in the lock. body holes in the cheap mattress will appear soon enough. fender skirt ripped off. had to replace city water connection. broke off 2 latches that open the windows. etc. etc. etc. cheap cheap.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

gary a hampton

Virginia

Reviewed on August 20, 2017

RV reviewed 2015 Heartland Wilderness 2750RL view listing

1.8
this thing is the worse nightmare that I have ever owned. the air conditioner will not keep up if the unit is setting in the sun. key broke off in the lock. body holes in the cheap mattress will appear soon enough. fender skirt ripped off. had to replace city water connection. broke off 2...read more
this thing is the worse nightmare that I have ever owned. the air conditioner will not keep up if the unit is setting in the sun. key broke off in the lock. body holes in the cheap mattress will appear soon enough. fender skirt ripped off. had to replace city water connection. broke off 2 latches that open the windows. etc. etc. etc. cheap cheap.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Helpful (11)

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