Heartland Fuel 287 reviews

To start off with we have had multiple things wrong with this camper. It started with the shower, leaking the toilet leaking, and one of the cabinets put on upside down ,one cabinet hanging as though the hinge was not secured tightly enough, and when cabinet was opened, it would fall down, then upon observing under the camper, it was noticed it had no shocks on it.!! ( how did they miss this if it is inspected and passing all inspections before being sent out to be sold) Also, for part of the support under the camper, one of the railings was not long enough so a board and screws were placed to make it long enough to secure to the frame. This I could not believe.!! I felt like I had a camper Built back in the woods . When looking at the camper to purchase it, we noticed the slide out did not go all the way in we were told that that was as far as the slide out went in. I guess we should’ve questioned that at the time, but we didn’t our mistake. Because now we have it at a camp world because the black tank fell off of its lip and was hanging under the camper and we had a torn place in the linoleum. When they went to repair the linoleum they noticed 6 foot of flooring rotted out due to the slide out, not going all the way in and rotting the floor . This is the biggy!!! Heartland has twice sent linoleum to camp world and it’s being the wrong color both times! They were even sent a picture of the linoleum that’s in the camper to match it, but for some reason someone who is color blind because they can’t seemto send the right color. This will be the third time camp world has had to request The linoleum I’m not upset with camp world because they are doing their best but as far as heartland I am very disappointed . Our camper has been at camp world since the middle of November 2022 and today is March 27th 2023 and we are still waiting for heartland to send the RIGHT linoleum. We had rented a camping spot in Daytona Beach for a year. And have not been able to go back down there since middle of November 2022. Wish I could make heartland pay me back some of the money he has cost me to still be waiting on them to send the RIGHT linoleum. Show less

The floor plan is great and very versatile. The overall quality of the unit is junk. Bought brand new and has had nonstop problems. Roof leaks front cap failure ac failure fridge intermittently works stereo failure tv failure rear bund drops out of the ceiling randomly. Shower walls fall out on occasion window seal failure so when it rains outside it’s wet inside. Slide out no longer works. We have had so many problems that the selling dealer camping world Tucson has asked us to not bring the unit in for repair anymore and told us our business is no longer welcome. As far as heartland goes they told us welcome to the family and this is the kind of quality we should come to expect and as long has it hasn’t completely fallen apart it’s still working as designed. Show less

This unit is awesome in every way! We've had it from new for 14 months and have taken 10 trips in it the most recent for 3 weeks. Love the counter space and cabinets. Floor plan is great love the kitchen. Only a few cosmetic issues that Camping World quickly fixed. Show less

Used as an office because I could not afford to rent an office. It's like living in a house. All the comforts of home, but portable. You can cook, watch wide screen TV, listen to Music. Lots of room for company. Has a huge bed. Stays warm or cool. Show less

From day 1 the Refrigerator didn't work. We had to buy a small Walmart frig. To get by in our new trailer. It took 6 months for Camping World in Kingston NY to get the refrigerator replaced. When we got it back. The new wheels had salt laying on them. and frame had rust. Or new trailer looked well used. The 2/3 of the cap light turned yellow. Not white like it was. Last short trip the bedroom /bathroom door and hardware all fell off the wall. I was told the trailer came with a backup camera. No It was just a case for a camera. That cost plenty to buy the whole setup. For the trailer and the truck backup camera. Don't expect to use it at night. Because the idiots that designed it. Put the camera right over the top. Of the rear marker light. That's with every trailer they make. they do the same stupid mistake. All you can see. Is a red glow at night. Making a camera useless. Notone person can get it through. Their heads in manufacturing. That's not the way to mount a camera. I hate feeling. like I wish I never bought it. The dealership is just as bad as the trailer. Show less

Bought this Fuel 287 new from Camper World. To start with they broke ever seat latch init trying to show me how to put them down. If that wasn’t enough they put the velcro tape that was falling of back on with self drilling screws. Then laughed about it. The delivered it with battery dead. Tried reaching out to Heartland for parts to fix but no luck. Both compartment doors will not open unless you pry on them. The rear ramp door bolts do not even go throught the door. Lipert the manufacture of the door is shipping me a new one but I have to get it put on. The inside was awful. Nothing above eye level was finished, all inside shelves and on top was covered with trash and saw dust. Have not even been able to take it on road do to not safe. Called the other Camping world and they want to charge me for work. Insured me that my truck would pull it with no problems. I should not have bought it. Now I have to buy another truck to pull it. With the new rear ramp door being all white i will just advertise for Camper World and Heartland all over US. Will loan it to others just so it is on the road more to advertise more Show less

Bought mine a year ago and I love the floor plan but hate the multiple issues. Over 200 days in the shop not counting this time which is going to be another 90 + days. Dealing with lawyer now so can't dicuss much. BUYER BEWARE. Show less