2017page=2 Heartland Wilderness reviews

In 2018 we bought this Heartland Wilderness 27.5. BRAIN NEW. To start with. We found issues when we did the walk through on it. The dealer said NO problem we'll schedule to fix them. Couldn't get a spot scheduled for six mths. When it was about time to get the repairs. The dealer was moving their shop so we were put off for 4 mths. waiting to get a spot, again 6 mths. out. Now the warranty is off. And we've experienced a leak in one of the slides. And the screws at the front roof seem are popping. And nails in the paneling are popping. Windows leaking. No problem we had paid for the extended warranty. So we thought. Then we were told that the manufactured defects aren't covered by extended warranty. Meanwhile more problems. When we did get it into the shop. The dealer spent 4 mths blowing smoke UOA and only connected 2 lights that had not worked from day one. At that point they were closing their shop because of Covid. Since then we've fixed some of the roof leeks ourself. And started to work on some of the other problems. When upgrading lighting we've discovered no insulation in a lot of the ceiling. Same thing in walls. Hole stud spaces with NO insulation at all. In inspecting windows leeks we've found more broke screws. Like in the roof. Seems like over torking was popular everywhere. We had bought this trailer for OUR retirement. Paid top dollar thinking we were getting a quality trailer. WE DID NOT. I WOULD NOT RECOMMEND THIS TRAILER OR THIS MANUFACTURE FOR ANYTHING. Show less

We bought the 2017 Wilderness 2750RL brand new after viewing this trailer at an RV show in Michigan. We thought we were getting a quality camper. We were wrong. With only my wife and I using it, we used it 2-3 times the first year and 2 twice the following year. We use an outdoor storge faciltiy to keep it secure when not using it. Much to our surprise and dissapointment, by the start of the third season the entire left side of the unit delaminated (the fiberglass separated from the frame). We were told that after the first year that defect isn't covered! There is no water damage to cause this and we are now stuck with this lemon. I asked a local RV dealership what it would cost to fix this and they estimated $5-6K. So I will never buy another Wilderness again. I hope several people read this and take note when shopping for new RV's. Show less

We bought our Wilderness 2575RK new at Camping World of Chattanooga. I would not buy from them again for other reasons, not the trailer. The trailer had no issues. We liked the light weight, pullability with a half ton truck, and the design of the couch straight across from the retractable TV. Didn't have to look sideways or upward at the screen. At the time this was a new floorplan that we had not seen elsewhere. Now, after 3 years, we are very satisfied with it. We have had a few problems, mostly minor. Fixed then all ourselves. The most serious was a slideout gearbox failure that occurred midtrip. We managed to finish the trip by me being outside pushing or pulling while my wife operated the switch inside. The replacement part was $75. A Youtube video provided the knowledge to fix it, and we were good to go again. We have put about 20,000 miles and six months worth of nights in it. Been to Yellowstone, Big Bend, Utah, Great Lakes and numerous nearby campgrounds. Enjoyed it all. Show less

While the layout and liveability is very good, the unit has major quality issues. First trip brake assembly failed resulting in complete hub and brake replacement, warrantied. But now, 3 yrs old, the slide seals have split and the slide cable assemblies are damaged as the cables twisted and brackets have come loose and bent. This despite proper operation and service. The seals are estimated at nearly $1,000 with 6-8hrs labor. Had the cables repaired as best as possible for $1,100 but repair service said brackets may not hold up as they are not strongly mounted. Service facility felt both issues were design and quality issues. Show less

We bought our 2017 Wilderness 2450FB new from Waterdog RV in Dayton Oregon. I recommend you find a dealership with a better service dept. We just returned from 11 weeks at the Oregon coast crabbing and fishing for Salmon. Overall we are fairly satisfied. I will start from the front. the trailer tongue is too short. I had to rotate/remount the electric jack motor/control box 90 degrees. There was an existing hole for the bolt. The jack now clears the tail gate of my truck when hooked to the trailer. This model is a front bed floorplan. We replaced the mattress immediately. The sofa is uneven when folded down for sleeping when it should be flat. The drawer below the built in radio was hanging up on wiring. I removed the radio and installed 2 hangers to keep the wiring up. I also rewired the antenna switch to feed the FM radio as well as the TV. Got 12 more channels on the FM after that. The microwave turntable is a piece of junk. We will be replacing the microwave next as well as a single sink. The double sink is too small to be convenient. We have had no problems with plumbing/electrical. We plan to use it for 10 years then sell it. After reading some of the complaints here I suggest you have the dealer hook power and water and try out everything before you pay them. Show less

I've had some problems with this from the get go. Trailer brakes were not working properly and had to back to the dealership for repair, after only three campouts the slid out trim fell off. In the bathroom shower walls were lose and needed to be fixed. Thinking next time I go out, what will go wrong. Since this is my first travel trailer not sure if all trailers are like this one?? Not real happy, but the trailer will be used for as long as possible. Show less

The ONLY reason we are selling this beautiful Trailer is because it's to big for just myself and my wife who is disabled. During the time we had the trailer and took it on several camping trips we loved it. It has plenty of space for cooking, nice area for dining (which is the slide out section of the trailer) then the table folds down into a pretty comfortable bed for two smaller people or 1 larger person! We thought the bathroom was really nice and big with a nice roomy shower! The bedroom has a nice comfy bed. We did put a memory foam pad on top of the regular mattress. On the outside my husband was over the moon with his outside kitchen! Overall having to get rid of this trailer is very sad for us! This trailer seems to have plenty of storage inside and out. It's ready to go. Clean as a whistle with no known problems! Has always been kept in a barn except when not in use! Show less

We bought our brand new 2017 Wilderness Oct 2017. The first week we took it out water was leaking from the under belly so within 15 days of owning it was in the shop. The shower drain in my opinion is a defect because we had it in the shop 4 times already and it needs to go back again for the same issue of the p trap pipe stripping after a shower. The water leaking from the p trap has caused damage under the floor of the entire bathroom and all of the repairs have diminished the value of the trailer. It has been nothing but a lemon since when purchased it and Heartland has done nothing to make it right!! Show less

I have had this RV 3 mo. everytime I took it out something else went wrong. There is no quality to the workmanship. The table leg mounts were not attached to floor, slide out headboards fell OFF, relay in the battery and water indicator failed, range top trim came off, trim on cabinet came off. I would not recommend this brand to anyone. I wish I had investigated more before my purchase. Show less

The materials they put on this rig sucks. Its made so cheap that we started having issues when we drove off the dealer. First the heater, second the refrigerator, the side tire bracket broke off and now the slide room (living room & dining room). No one wants to help us on the warranty and its a pain in the but. Haven't had it for even 5 month's and now i have to figure out where to take it. BUY ANOTHER BRAND.iTS FALLING APART AND THEY KEEP GIVING US THE RUNNING AROUND. ARE VACATION HAD TO BE CUT SHORT. Show less