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THOR MOTOR COACH reviews

3.4 (1,210 reviews)
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Liveability
3.7
Overall quality
2.9
Floorplan
4.1
Driving/towing
3.9
Factory warranty
2.6

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1,210 ratings and reviews

Voted most helpful review

Tim Bone

Tennessee, USA

Reviewed on May 23, 2024

RV reviewed 2024 Thor Motor Coach Quantum WS31 view listing

1.6
Purchase this RV 6 months ago, we have been visiting Lazy Days in Knoxville a least 5 or 6 times due to quality issues, water heater breaking, toilet issues and other sort of issues since we purchased the RV. We purchased the unit from Lazy Days and they give us the impression that we are the problem.. A 10... read more
Purchase this RV 6 months ago, we have been visiting Lazy Days in Knoxville a least 5 or 6 times due to quality issues, water heater breaking, toilet issues and other sort of issues since we purchased the RV. We purchased the unit from Lazy Days and they give us the impression that we are the problem.. A 100k investment should not have these kinds of issues so soon. We have not utilized this unit at a full capacity yet and we are drowning in issues without assistance from Lazt Days or Thor warranty department at all. I would not recommend anyone purchase an RV from Thor or Lazy Days. Customer Service is horrible.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
2.0
Factory warranty/support
1.0
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Voted most helpful review

Richard Harrison

California, USA

Reviewed on May 21, 2024

RV reviewed 2015 Thor Motor Coach 36.1 Palazzo view listing

5.0
This coach/motorhome had been great. It has been very dependable. Some people may of had an issue with theirs, blaming Thor. Thor uses the same products as other RV Companies. When we had a minor issue, we called that company brand to get resolved.... read more
This coach/motorhome had been great. It has been very dependable. Some people may of had an issue with theirs, blaming Thor. Thor uses the same products as other RV Companies. When we had a minor issue, we called that company brand to get resolved.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

James Crossley

Indiana, USA

Reviewed on May 4, 2024

RV reviewed 2023 Thor Motor Coach Tuscany XTE 40EX view listing

1.0
Thor Industries is the next Enron. We got tricked into buying one of their coaches and it broke so many times that they couldn’t actually fix it. The end result is that we are suing them, can you imagine a company that is so bad their customers have to sue them? Please do not buy an RV from one of their... read more
Thor Industries is the next Enron. We got tricked into buying one of their coaches and it broke so many times that they couldn’t actually fix it. The end result is that we are suing them, can you imagine a company that is so bad their customers have to sue them? Please do not buy an RV from one of their brands, do your research since they own a lot of the brands.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Darren Hamill

California, USA

Reviewed on April 17, 2024

RV reviewed 2020 Thor Motor Coach Miramar 35.3 view listing

4.8
Well made and beautiful floor plan. Roomy and spacious. We have made many memories while driving throughout the country in our motorhome. The gas prices engine was more than enough power to tow and haul as needed. The covered warranty covered everything we needed and no issues... read more
Well made and beautiful floor plan. Roomy and spacious. We have made many memories while driving throughout the country in our motorhome. The gas prices engine was more than enough power to tow and haul as needed. The covered warranty covered everything we needed and no issues
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
5.0
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Voted most helpful review

Marlene

California, USA

Reviewed on March 28, 2024

RV reviewed 2022 Thor Motor Coach Four Winds 31W view listing

2.6
This drives really rough like a train going over broken tracks. There was a noise banging in our slide so we took it in. They couldn’t find it so we took it in again and I rode around with them and they heard it. They took the slide out and said what it was but it didn’t make sense. It was ok for ... read more
This drives really rough like a train going over broken tracks. There was a noise banging in our slide so we took it in. They couldn’t find it so we took it in again and I rode around with them and they heard it. They took the slide out and said what it was but it didn’t make sense. It was ok for the first two days of our next trip and the other side started banging. Then it stopped and the old banging came back. There were many other little things wrong like we have to tap our side window shut because it rides so rough the lock slips and the window opens going down the road and then the blinds fall. People told me rvs ride rough but I never thought it would be this bad. I have gotten airborne sitting on the bed just going over a rough road. I love the floor plan especially the north south bed and the color but I’m so disappointed in Thot
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
2.0
Factory warranty/support
2.0
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Voted most helpful review

Michele Johnson

New Jersey, USA

Reviewed on March 26, 2024

RV reviewed 2016 Thor Motor Coach A.C.E. 29.2 view listing

5.0
As first time owners of an RV, this Thor A.C.E. has been perfect for our family of four. Unfortunately, work schedule prevented us from using it more. Awesome vehicle with incredible features including outdoor TV. This unit is in immaculate condition. Even the indoor decor is appealing; fresh, neutral and c... read more
As first time owners of an RV, this Thor A.C.E. has been perfect for our family of four. Unfortunately, work schedule prevented us from using it more. Awesome vehicle with incredible features including outdoor TV. This unit is in immaculate condition. Even the indoor decor is appealing; fresh, neutral and clean looking.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Donna

Indiana, USA

Reviewed on March 9, 2024

RV reviewed 2020 Thor Motor Coach Quantum WS31 view listing

4.6
I have seen a lot of negative about the Quantum WS31. We have had our 2020 Quantum WS31 for just over 4 1/2 years. When we 1st bought it we did have a one time problem with the levelers. Thor techs were great and walked my husband through things to check. We did have to call a local tech to come to the RV ... read more
I have seen a lot of negative about the Quantum WS31. We have had our 2020 Quantum WS31 for just over 4 1/2 years. When we 1st bought it we did have a one time problem with the levelers. Thor techs were great and walked my husband through things to check. We did have to call a local tech to come to the RV park we were staying at to help. He was able to fix the problem and we had no further problems after this. I honestly cannot remember what it was. My husband taught me how to park it. After that we were off and with me doing 99% of the driving and parking. As my husband has tremors due to Parkinson's. We did a lot of mountain driving with a tow dolly pulling our Passat. No problems at all going up and down mountain roads or foothills. Plenty of power. We just had normal ware and tear on our Quantum. We did use our warranty for a few things with no problems. I will agree with complaints about Camping World. They were HORRIBLE to deal with both at dealer AND service end. I am shocked at the people that still deal with them. We ABSOLUTLY will no longer BUY or RECOMMEND business to them. As for THOR we have no complaints. This is just my 2 cents worth. Safe travels to all!
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Ana Weeks

Florida, USA

Reviewed on March 3, 2024

RV reviewed 2022 Thor Motor Coach Windsport 34J view listing

3.0
We dislike the shower. It's hard to get in and out of. Also we found lots of holes where rats can get in and out. That is poor work quality and laziness. My opinion is that you should rat/animal access your RV. We had several leaks and the generator never worked from the get go.... read more
We dislike the shower. It's hard to get in and out of. Also we found lots of holes where rats can get in and out. That is poor work quality and laziness. My opinion is that you should rat/animal access your RV. We had several leaks and the generator never worked from the get go.
Livability
3.0
Overall quality
3.0
Floorplan
3.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Timothy Hanson

Texas, USA

Reviewed on March 3, 2024

RV reviewed 2022 Thor Motor Coach Windsport 29M view listing

1.6
Like everyone else I bought a Thor Windsport and it has spent more time in the shop I got it in January 2022 and black tank had to be replaced the lever jacks went out sink faucet had to be replaced generator didn’t work and now having problems with the electrical system on the chassis it has had to be ... read more
Like everyone else I bought a Thor Windsport and it has spent more time in the shop I got it in January 2022 and black tank had to be replaced the lever jacks went out sink faucet had to be replaced generator didn’t work and now having problems with the electrical system on the chassis it has had to be towed three times and as I write this it is sitting and waiting to be towed to the ford dealer again as the gateway control module went out again. What can I do as Thor told me it was not there problem. So far it has cost me over $7000.00 dollars also I bought a good Sam’s extended warranty and that was a thousand dollars donated as they wouldn’t honor any part of it .What can you do I wrote a letter to the Texas attorney general’s office and they said they couldn’t help .
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Doreen Jedrey

New York, USA

Reviewed on February 9, 2024

RV reviewed 2023 Thor Motor Coach A.C.E. 30.1 view listing

1.8
The worst company to deal with, they take no responsibility. Find out thors business partners are and run the other way, there is no support they just talk around your words....I have a brand new class a, you would think it was 10 years old...NOTHING works on it. no water tank, refrigerator, shower, stove al... read more
The worst company to deal with, they take no responsibility. Find out thors business partners are and run the other way, there is no support they just talk around your words....I have a brand new class a, you would think it was 10 years old...NOTHING works on it. no water tank, refrigerator, shower, stove all beds broke ripped wallpaper broken chairs and draws, I can go on but its just not worth it...Thanks for turning my dream into a nightmare.........
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
2.0
Factory warranty/support
1.0
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