Heartland Toy Hauler 5th Wheel reviews

I purchased this unit new 2022 Big Country in Nov 2023 "Brand New". We purchased just before moving out of state. Our idea was to live in it while looking for our forever home. Well, we started having quality issues within the first month. Since we're living in it, we're not able to take it in for service. So... I paid a local mobile RV Repair company to fix the issues (awning motor, recliner motor, fridge won't keep temp, leaking hydraulic line, leaking fittings,) the straw that killed us staying in the camper LEAKING ROOF. I mean it two of the slide outs leaked bad, come to find out, my RV guy told me the roof was not installed correctly. We ended up moving into an AirBB and taking the camper to Camping World for service. Come to find out after 90 days, any leaky roof issues are your's. That's right, a 90 day warranty against leaks. I have significant water damage and no warranty coverage. The warranty states you're responsible for maintaining the roof "general maintenance" . I WOULD STEER CLEAR OF THE HEARTLAND BRAND. THEY DO NOT STAND BEHIND THEIR PRODUCTS, WARRANTY ISN'T WORTH THE PAPER IT'S WRITTEN ON. Show less

This is the first rv manufacturer to offer the side deck as well as the rear deck. The side deck sets this rv apart from all others. You can easily stay dry during rain and yet still be outside. This rv is well built and easy to travel with two or three couples since it has two full bathrooms. It is long and heavy so towing should only be completed using a dually for better stability. We have enjoyed this rv for several years and haven't seen any floor plans to match it's livability. Show less

We love this Bighorn. It's served as our home away from home and for a time our main home. There are just 2 of us and for us there's plenty of room. We remodeled a little while living in it - by taking the dining table out and using that space for a computer desk, The king size bed is wonderful and with a full closet there's room for what we need. The 17ft awning with LED lights gives some additional living space, and we've had a great and enjoyable experience as full time RV'rs. Show less

Worst experience ever! What it was supposed to be fun and adventure, has become a nightmare. Dealing with the Dealer is the worst part, but the RV itself is breaking apart. We have had it for 1 year now, and the same slide has broken 3 times already, the fireplace, the big slide, the pipes... Heartland is slow to answer and send parts and the dealer just doesn't care (General RV Center). Show less

I have had to replace the auto switch over. Repair almost all the trim inside because manufacturer doesn't use correct length or location. Repair wiring that was place backwards. Slide out scrapes the floor and leaves gouging. Recliner love seat is installed wrong and binds when putting footrest down. Refrigeratordoor wont openunlessyouuse a small screwdriver. I've had this thing 1 year and used it once. Ive spent more time repairing than using. Show less

Love love our Big Country. Floor plan very spacious and lots of storage. High interior ceiling is what we were looking for and an open floor plan. Another great feature is the residential range/refrigerator. This is our 3rd RV. Another great feature is the huge toilet and pocket doors. We love camping and with this 5th wheel feels like we are in a beach house/ vacation home when not enjoying camping outside. Dislikes on this RV would be the in the bedroom not too much room on the side of the king bed probably could swap king mattress for queen. The auto leveling is on the side of the trailer would have liked it on the front. The washer/dryer prep room probably would work better if it was in the bathroom and not the closet but we don’t live in it full time so haven’t added washer/dryer. This RV has all the bells and whistles ! Would highly recommend! Show less

The Cyclone 4008 has been a total disaster from when we first bought it. Went to dealership to do walk thru we were told holding tanks were leaking and they had to replace. It took over 1 month to do repairs. Picked up trailer headed out and microwave fell off wall fixed mount myself. Tried generator controls wouldn't work. Spent a week at a dealership and they said nobody could solve the problem. Gfci circuit kept popping. Now it sits at a dealer 3 months trying to fix the 2 page list of problems. Always the same answer waiting on parts Show less

We're a family of 4 with two small dogs and have been living in this model for 18 months. Overall, it's had great space, the layout is super conducive to full-time living, and we feel like we have more than enough space with two kids and two dogs. Like with all RVs, there are some quirks (cabinets could have been deeper, deadspace utilized better in storage & layout, higher quality fittings and materials- but they're not meant to be homes) Show less

Looked at everything that was out there. This one shined. The second entrance right off back bathroom is excellent for guests so they do not walk thru the entire 43' 5th wheel when we have BBQ's. Back is private from front Master, a real bonus for us. Kitchen is convenient and the entire rig has incredible storage inside, a large thru and thru for my husband's shop in the front (under Master) that is SO acceptable. The quality that is in it and the options that are available and now you pay for make a used but nearly new unit the best deal on the market today. Show less

First time buying a brand new camper. Loved floor plan and bought. On delivery noticed damage, so looked closer. LOTS of half ass work building unit!!! Hot water heater didn’t work on power because was installed to far from power outlet. Of course dealership didn’t catch until after a year of owning so cost was on me. Drawers not installed properly so if you pull out more than one entire drawer set falls out wall. Fridge not installed properly so have to use screwdriver to open. Seals around EVERYTHING not properly sealed so of course damage and not cover once discovered so again cost on me. Gave Camping World 2 chances to fix everything wrong but still skimmed over! Never buy from Camping World! In 2 years have only used camper 4 times and been in shop 6! Bought brand new and very disappointed! Will never buy another Heartland because of crap construction. Tried filling LEMON LAW but not available in my state!!! Tried filling after 2 months from buying! Paid 80k and after only using once because of issues asked about trade in and was quoted 30k!!! WTF!!! Do yourself a favor and stay away from buying anything new and anything from Heartland! Soooo much more I’m not listening about crappy construction of this camper but I hope you get the point!!! Show less