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Heartland TRAIL RUNNER 27RKS 27RKS reviews

1.0 (0 reviews)
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Liveability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty
1.0

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Kenneth L Brown

Oklahoma, USA

Reviewed on March 29, 2025

RV reviewed 2022 Heartland Trail Runner 27RKS view listing

2.2
Lots of problems. Floor plan is great. Construction and quality, not so much. Under belly started dropping out after we towed it home, (about 20 miles), then down to OKC from just south of Tulsa about 30 miles. Total pull time miles for us 150 miles. (Except when we took it back to the dealership...read more
Lots of problems. Floor plan is great. Construction and quality, not so much. Under belly started dropping out after we towed it home, (about 20 miles), then down to OKC from just south of Tulsa about 30 miles. Total pull time miles for us 150 miles. (Except when we took it back to the dealership to fix the underside), then back to the RV park where we keep it. The dealer we purchased it from repaired it. Wall board inside won’t except adhesive hooks for like small wall clocks or anything without peeling off. First time we had it on propane the stove fittings leaked gas out bad. We tightened those up after a near explosion event! 2 years in the refrigerator quit working, hot water gas side quit working, (thankful it was both electric or gas), the thermostat for air conditioning and heating will just quit cycling the air conditioning unit, also the furnace, happens usually on the hottest days or freezing days and nights. Has led to the camper getting very cold or hot if you’re not in it to catch it happening. Replaced the Dometic 310 toilet just this year, leaking around where the pedestal joins the ceramic bowl. You can see daylight around the door frame, the stereo system quit working, the vent fan in the bathroom screen has never stayed on correctly. Let’s see what else. Well that’s about all I can think of tonight. (The thermostat problem has bit us several probably no less than 20 times). When we took it for the under belly repairs told the dealership but they couldn’t duplicate the problem with the thermostat so they wouldn’t warranty it! So, that’s all I have to say about that for now!
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
2.0
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Voted most helpful review

William Lockhart

Reviewed on April 27, 2023

RV reviewed 2022 Heartland Trail Runner 27RKS view listing

1.8
This travel trailer is a total train wreck. It's packed with safety hazards, lousy workmanship, and a complete lack of care. Look somewhere else for a travel trailer that'll actually give you a fun and safe experience. The upper seal on the slide-out room was a disaster. They didn't even cut it...read more
This travel trailer is a total train wreck. It's packed with safety hazards, lousy workmanship, and a complete lack of care. Look somewhere else for a travel trailer that'll actually give you a fun and safe experience. The upper seal on the slide-out room was a disaster. They didn't even cut it right to fit the groove, and instead just slapped on some caulk that failed right away, leaving only one seal to keep the inside protected after it ripped off on the second or third time extending the slide. The oven (all electric, no propane for 2023) was a joke. They didn't bother wiring it up AT ALL, the live wires were just hanging out, exposed behind the oven. Plus, there wasn't even an outlet for the oven, so I had to buy and install one myself. I had to replace and diagnose four other outlets because of a ground fault, which made this trailer a total safety hazard. The shower handle box was so badly caulked that it popped out of the wall on the first drive. And speaking of the shower, it turned into a waterfall, dumping water all over the bathroom floor. Had to re-caulk that thing, too. The slide-out room was crooked and needed a height adjustment to fix the decals not lining up with the ones on the body of the trailer. The water heater started leaking water, so I had to get that fixed as well. On the first drive, the blinds and valence ripped out of the roof and covered everything with drywall dust. Both left and right sink drains needed fixing because they leaked water and damaged the particle board in the cabinet. Even the fire alarm battery was put in wrong, so I had to fix that, too. The fridge was also installed crooked. Just one more thing to add to this list of disasters in this travel trailer. Credit where credit's due (I guess), the interior does look good and I like the floorplan, but Heartland HAS to know better than letting this off the factory floor. It's appalling.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Laura Negrete

Arizona

Reviewed on August 14, 2021

RV reviewed 2019 Heartland Trail Runner 27RKS view listing

2.8
This trailer has been a nightmare since our first camping trip. Swollen water tank had to be replaced, wasn’t even being properly supported, leaking roof, water pump issues, facet leaks, cabinet doors don’t close correctly, gas line issues, cheaply made recliners have pretty much fallen...read more
This trailer has been a nightmare since our first camping trip. Swollen water tank had to be replaced, wasn’t even being properly supported, leaking roof, water pump issues, facet leaks, cabinet doors don’t close correctly, gas line issues, cheaply made recliners have pretty much fallen apart. And that’s just what came to mind. It’s been out 6 times in 2 years for just a handful of days. Never an enjoyable trip. Stay away from this trailer.
Livability
3.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
2.0
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