Heartland Sundance 24MLpage=2page=2 reviews

We have owned this RV for three years and have had NUMEROUS craftsmanship flaws: 1. Rear blackout shade will not extend or retract Frame around window vent into an “m” shape with a screw in the middle and ends 2. Water leak in bedroom ceiling on awning side during a storm 3. Awning ripped and had to replace because the material was defective 4. Paper peeling off the particular board 5. All hinges are coming loose from kitchen cabinet doors 6. Dining area under storage doors are completely falling off 7. Glue on trim around the ceiling has run down the walls in the bedroom discoloring the trim 8. LED lights in kitchen and bathrooms have failed 9. USB ports over the bed do not work 10. The backsplash on the kitchen is coming off the wall 11. The window holding the blackout shade in the living room is coming off 12. Windows aren’t sealed causing cold and hot air to come through the gaps. 13. The sleeper sofa’s springs and bracket broke at first use. 14. Kitchen countertop’s marble finish is peeling from the wood and the sink is falling out This RV cost $66,000 and we did not get any support from the dealership or Heartland. I DO NOT recommend this RV to anyone! We are now stuck with all of these unnecessary repairs. Show less

It’s a brand new Rv trailer from bishs rv, I got it home and did a more thorough inspection, several issues, cook top metal railing is bent like it had been dropped before installing, I put a porcelain toilet in it, had several striped holes in the floor with no screws to hold the toilet securely to the floor, windows that are misaligned and won’t latch. Misaligned fridge door, for being brand new they have zero quality control at dealership and heartland. Show less

We bought our trailer in September of 2020 and have thoroughly enjoyed it. The floorplan was good use of the space available, with a private bunk room for our daughter's that allowed us to let them sleep while we were still up in the camper and a nice outdoor kitchen with a sink. Our only complaint was the small bathroom size, cramped but usable. The only maintenance issues we have had are a couple of loose plumbing connections on delivery and the forward a/c failed last year but that can happen on any camper. No leaks, delamination, or structural issues since and we have taken over 30 trips in the last four years. Been a great camper for us! Show less

3 year structural warranty is useless! Very unhappy with heartland. We Have a heartland Sundance a little over a year now 14 months. Since we have had it the sink sunk in the counter, water leaks from under the camper when you take showers , microwave glass came off, trim loose, an the floor is sinking in the middle of the camper.tried to take to get fix for the main problem the floor sinking in & Warranty will not cover , they are trying to tell me we had the refrigerator on to high an it froze an leaked! So it’s our fault an will not cover damages. Seems like this company does not want to take ownership of their cheaply made campers. But charging over priced for them by screwing people over when there are problems or issues with the unit! After reading reviews it seems like some of the same issues! Heartland does not stand by their word an I do not recommend buying this camper. Show less

Do not buy this RV! I would not recommend a Heartland RV to my worst enemy. The floor plan is nice and it tows good, but that's it. The quality of workmanship is terrible, and if there is any quality control at all they need fired. The builders at Heartland must be construction school flunkees or drop outs. Shower floor has no supports under it, floor has cracked a broke around the drain and can't be used cause it leaks. Shower head wall hanger just screwed into thin plastic shower wall and wont support weight of the shower head. Bathroom sink not sealed to cabinet and slids around under counter top. Wallpaper is bubbling and coming off walls. Cabinet door paper peeling off. Bottom exterior paneling mount brackets broken and mounting screws lose or stripped. Awning motor cover flew off doing 55 mph after 1st 100 miles of towing. Moblie RV repair companies in my area don't even want to work on them because Heartland RV gives them the run around on getting paid. Stay away from Heartland built RVs. Show less

The rv is what you make of it, how you live, and the maintenance upkeep. It is fun to stay in for holidays and you have great memories. Gone to many places and had so much fun! Have own washer and dryer hookup as well! Show less

Pros: Heartland did a fine job on engineering this camper. It is very roomy and well thought out. Inside storage is plentiful. Many places to put things. Outside storage seems limited to only the pass-through area in the front. However, I can fit a lot of stuff in there. The Inside lighting is very adequate for whatever you need to. The many windows are a plus that provide ample viewing of the camping area and great cross ventilation. Cons: The workmanship seems a bit shotty where everything seems to fall apart. I keep finding panels being popped out and screws on the floor coming from nowhere. The matress is the cheapest that you could buy. We bought a 3" memory foam pad to fix that. The owner's manual is basically a big disclaimer and warranty invalidating notice. It doesn't tell you anything about how to work the lights or features. There is a blue light under the steps. It doesn't work, I think. I called the Heartland support about it and info on the bumper load limits and I got stuck on hold. I left a message. No call back. The bumper doesn't have room between the bumper and the back of the camper to attach a receiver hitch to it. Show less

Very poor construction of interior. Closet and cupboard door panels falling off. 90% of trim is not flush nor of proper length and now much is falling off. White water tank air exhaust hose crimped shut at factory. This caused 2 bolts to explode through the living area floor. Window blind covers made of plywood and attached only by nails. 2 have fallen off the walls. Hinges on 2 cupboard or closet doors were very loose. Wall electric outlets throw the circuit breaker all the time with just a clock plugged in. Now that circuit breaker must be left off or entire electrical system goes out Show less

Our 2017 Heartland Sundance XLT 5th wheel has provided our family with many memorable travels. We enjoyed the layout of the 5th wheel, because it would accommodate our daily needs when we were on the road for long periods of time. The one thing we would have changed, would be that the bedroom had a little more space at the foot of the bed. Our travels in this 5th wheel were few, but, very comfortable, and now it's time to allow another family to enjoy this beautiful RV. Show less

Absolute garbage from workmanship to service. Looks nice you front but behind doors drawers ect it is just cheap poorly constructed garbage. Regret ever wasting my money on one. Full of holes, a mice infested party. Show less