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Heartland Pioneer Travel Trailer reviews

2.6 (88 reviews)
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Liveability
2.6
Overall quality
1.8
Floorplan
3.5
Driving/towing
3.3
Factory warranty
1.8

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88 ratings and reviews

Voted most helpful review

Ward Seppala

Reviewed on July 24, 2023

RV reviewed 2019 Heartland Pioneer RL250 view listing

2.2
Bought this trailer in 2019 new from Camping World Kingston NY, 1st trip out 4th of July weekend the shower detached from the wall, towel ring feel off and the aerator on the kitchen sink split. The factory wanted me to ship it back to the factory and lose months of camping all the while making monthly paymen... read more
Bought this trailer in 2019 new from Camping World Kingston NY, 1st trip out 4th of July weekend the shower detached from the wall, towel ring feel off and the aerator on the kitchen sink split. The factory wanted me to ship it back to the factory and lose months of camping all the while making monthly payments, they then sent me a list of local repair shops and the one I went to repaired the shower as best they could and when I called back to have it fixed they told me they were never paid by Heartland and would not do the work unless I paid out of pocket. The best part is when I called Heartland they had no record of this repair, the only repair the had for a door replacement 1 month before I even bought the trailer. Then there was a bent axle and Heartland told me it was not their responsibility. I contacted the axle manufacturer and within 5 minutes on the phone they were shipping me a new axle, which I changed myself in my driveway, as well as having to replace both tires. Now lets get to the roof, somewhere for sometime the roof was leaking down in to the wall so where the canopy is bolted is now loose and not once while inspecting the roof did I ever see anywhere that looked suspicous. Then right before a trip out the water was pouring in through the bedroom light as it had finally became apparent there was an issue. It looks like during construction there was a big gap left on the roof and the wall that someone filled with what appeared to be construction putty covered with caulking. I made a quick fix and after the trip had it fixed at a repair shop and it was them who pointed out that this was going on for some time. Well wouldn't you know it it is leaking again but from somewhere else that I have yet to confirm but what is confirmed is that I now have to replace the ceiling in the bedroom. This trailer has been plagued by poor craftsmanship, poor quality materials and no quality control and no concern for the customers hard earned money. I would never reccomend a Heartland product to anyone, they do not stand by their poor work.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Jacques Girard

Reviewed on July 20, 2023

RV reviewed 2018 Heartland Pioneer RK280 view listing

2.6
I bought this used and the first month i found leaking roof Fixed that then a month later redone it bad seals got then fully redone Not built well there are 3 different leaks coming from the plumbing One in the kitchen faulty pipes and not made well missing pieces and not built well bathroom is the same f... read more
I bought this used and the first month i found leaking roof Fixed that then a month later redone it bad seals got then fully redone Not built well there are 3 different leaks coming from the plumbing One in the kitchen faulty pipes and not made well missing pieces and not built well bathroom is the same faulty pipes and leaking have to get this redone on insurance as if it was a broke or leak but this is not made well The side is coming apart at the seam where the awning is Where the slide out is there are missing parts and screws And badly made These are cheaply made rvs i don’t recommend at all unless you have money to lose i will buy another but not from them ever again
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Dylan

Reviewed on July 11, 2023

RV reviewed 2022 Heartland Pioneer BH270 view listing

2.2
Loved the camper at first but Don’t buy one of these bought one brand new from camping world and the front of roof starting to bubble up camping world nor heartland will do anything about it should’ve known not to buy anything that was built during Covid... read more
Loved the camper at first but Don’t buy one of these bought one brand new from camping world and the front of roof starting to bubble up camping world nor heartland will do anything about it should’ve known not to buy anything that was built during Covid
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

randy zinn

Reviewed on November 20, 2022

RV reviewed 2022 Heartland Pioneer BH270 view listing

2.2
i wish i had read the reviews first i live in my trailer. The hot water heater leaks.still trying to get it fixed by camping world.they say there waiting on approval from heartland. All the cabinetry under the sink needs replaced because of the leak. The roof leaks also.rite on my head when im sleeping i sent... read more
i wish i had read the reviews first i live in my trailer. The hot water heater leaks.still trying to get it fixed by camping world.they say there waiting on approval from heartland. All the cabinetry under the sink needs replaced because of the leak. The roof leaks also.rite on my head when im sleeping i sent email to heartland a week ago.no reply i do not recommend heartland products.the craftmanship,is lousy to say the best. Cheap quality products used i construction, I could go on and on about all the little stuff I've had to fix myself..i am also not thrilled with the service dept at camping world.in wood village oregon.dont return calls.no followup as to whats going on with my trailler issues.just blow me off with were waiting on manufacture approval
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Brent Wolfe

Alberta

Reviewed on October 10, 2022

RV reviewed 2022 Heartland Pioneer RD210 view listing

3.8
We purchased our trailer late summer , used lots till end of September. We love our trailer. So easy to set up and to back into the camping spaces. Having everything electric makes it soo nice. The fridge and freezer are amazing. We are very pleased with the room, we have a German shepherd and a little Chihua... read more
We purchased our trailer late summer , used lots till end of September. We love our trailer. So easy to set up and to back into the camping spaces. Having everything electric makes it soo nice. The fridge and freezer are amazing. We are very pleased with the room, we have a German shepherd and a little Chihuahua. Everyone fits nicely at night. Love ,love the sound system, specially if you have your tv hooked to it. The blue tooth is a very nice feature. We found it had Adequate enough storage inside and in the front of the trailer. Out side shower is such a nice feature and easy access. The electric awning is 14ft and provides very nice shade and rain cover. Owning our 2022 Heartland Pioneer RD210 definitely has changed our camping and traveling experience for the better. Looking forward to more adventures!!!
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
4.0
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Voted most helpful review

Wayne LeBlanc

Nova Scotia

Reviewed on September 6, 2022

RV reviewed 2021 Heartland Pioneer BH280 view listing

2.2
Continuation of a previous review that yhe public needs to know regarding s Heartland camper. Very poor Quality Control measures. 1. Leaky water pump under pressure. ( Had to Teflon tape hot and cold water fittings for sink and water pump feed line and discharge line) 2. Water pump won't start. 3. Area unde... read more
Continuation of a previous review that yhe public needs to know regarding s Heartland camper. Very poor Quality Control measures. 1. Leaky water pump under pressure. ( Had to Teflon tape hot and cold water fittings for sink and water pump feed line and discharge line) 2. Water pump won't start. 3. Area under water pump leaks under pressure. Doesn't leak with no pressure. 4. Sink window won't lock into place. opens when traveling. 5. Slide out scratches floor when closing push out next to bathroom door. 6. Window blind screw came off left side by kitchen table. Loose screw on right side. 7. 3 plugs on bathtub wall keep popping off in tub lower part of panels. 8. Both storage doors won't lock in front of camper. 9. Holding water tank fell 1 foot under the camper. 10. Scratch on top shelf above main bedroom bed. 11. Blind on lower bunk missing adjustment arm. 12. Sawdust inside floor grating entrance. 13. Sawdust behind stereo. 14. The fridge still frosts up. 15. Pioneer decal peeling off.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
3.0
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Voted most helpful review

Keith

Arizona

Reviewed on June 23, 2022

RV reviewed 2022 Heartland Pioneer RD210 view listing

2.4
Brand new, first long trip of about 800 miles. Back to the dealer! But before that when I first brought it home I went through it and found they had not even connected the plumbing! The parts to the sink drain were lying on the floor. he support under the hot water tank was one inch too short, didn't eve... read more
Brand new, first long trip of about 800 miles. Back to the dealer! But before that when I first brought it home I went through it and found they had not even connected the plumbing! The parts to the sink drain were lying on the floor. he support under the hot water tank was one inch too short, didn't even come close to actually supporting the tank. Ever screw was loose throughout. Then on the road the tin siding started detaching, it stuck out three inches. Something inside the wall was trying to penetrate it. Entire length of siding will need replacing. One of the axles is wrong and need replacement. THE ENTIRE CAMPER WAS NOT - EVER - ATTATCHED TO THE CHASSIS!!! All, and I do mean all, the mounting bolts had not been tightened and were not even in contact with the chassis. Can't open the door when it's warm. There's more, including a couple of dealer (Camping World) fails as well.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
3.0
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Voted most helpful review

Tom Reid

New York

Reviewed on June 6, 2022

RV reviewed 2021 Heartland Pioneer BH270 view listing

1.6
2021 Pioneer BH 322. Luckily for me, my water pump began failing when the trailer was less than a few months in my possession but have no fear, Heartland sent me out a cheap check valve with the wrong connections so I couldn't fix it anyway. The lucky part is that the lettuce washer from McDonalds that inst... read more
2021 Pioneer BH 322. Luckily for me, my water pump began failing when the trailer was less than a few months in my possession but have no fear, Heartland sent me out a cheap check valve with the wrong connections so I couldn't fix it anyway. The lucky part is that the lettuce washer from McDonalds that installed the hot water heater piping used a flex hose that has an inner diameter too big for the barbed fittings and him being the lettuce washer, doesn't know what teflon tape is. The result is too small leaks which I caught before they could do any real damage.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

JG

Iowa

Reviewed on May 9, 2022

RV reviewed 2020 Heartland Pioneer BH270 view listing

3.4
OURS WAS THE SS171 BUT THERE WAS NOTHING FOR DROP DOWN I LOVEEEEEE the floor layout it is perfect for our needs. THIS IS THE ONLY Postive thing about this trailer. The quality of it was as someone just slapped it together without care. The sealing was super bad, the foam that was used for the holes wer... read more
OURS WAS THE SS171 BUT THERE WAS NOTHING FOR DROP DOWN I LOVEEEEEE the floor layout it is perfect for our needs. THIS IS THE ONLY Postive thing about this trailer. The quality of it was as someone just slapped it together without care. The sealing was super bad, the foam that was used for the holes were completely not even covered, we had to recover it. All trim was half ass on and my hubby had to renail all of the trim with the nail gun. FIRST USE was GREAT! SECOND USE forget it! Toilet backed up could not empty it, the faucet in the kitchen leaking The slide out refused to go back in and it broke the corner trim We are DONE with this brand. We called Good sams for the repairing and due to it being sunday we would have had to pay $189 per hour plus they had 2 hr minimum!!!! WHAT THE HELL! We paid for a second night at the campground to deal with the issue with camping world to see if they will help rectify with this issue! STAY AWAY FROM THIS CAMPER AT ALL COSTS! THEY ARE WORSE THAN COLEMAN! I HAVE PHOTOS FOR PROOF! I am livid that we had soo many issues the second time taking it out in less than a month of owning it.,
Livability
5.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Paula

Ohio

Reviewed on May 7, 2022

RV reviewed 2020 Heartland Pioneer BH270 view listing

2.0
Will never buy another pioneer camper again bought a brand new 2022 and have had nothing but problems there’s a leak on top of the camper running down inside all over my floor the battery ground screw come undone wasn’t the right screw, the cover to the back of the refrigerator blew off never been... read more
Will never buy another pioneer camper again bought a brand new 2022 and have had nothing but problems there’s a leak on top of the camper running down inside all over my floor the battery ground screw come undone wasn’t the right screw, the cover to the back of the refrigerator blew off never been touched and we had to pay over $600 for camping world to clean the camper and they hardly touched it can’t get any money back can’t hardly get them to send us the piece for the back of the refrigerator for free and then the waterlines underneath the sink or loose dripped antifreeze all over! trim around the door frame was loose and had to be stapled down again the list goes on! Take heed don’t buy from camping world and don’t buy pioneer by heartland
Livability
2.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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