Heartland Pioneer Toy Hauler reviews

Built before covid so that can’t be used as an excuse. My 13 year old son could have done a better job of constructing the inside. No craftsmanship or pride taken whatsoever. It does tow decently and the power stabilizer jacks are nice. Cargo area is plenty big. Master bed mattress is joke. Show less

Bought new at Camping World Lakewood, NJ Feb 2018. Spent 2 months the rest of the time it was unusable either waiting to be repaired or in the repair shop. while in Florida Air conditioning broke, no hot water from the propane side. hole in storage unit wall. rear screen enclosure in the toy section fell down. 2019 awning came down. golf cart bottomed out and ripped up the floor. clean water fill cap kept popping off. cable TV connections where not connected internally. It is now 2022 been at camping world for 2 years. STAY AWAY FROM HEARTLAND & CAMPING WORLD.!!!!! Show less

Bought new at Camping World Lakewood, NJ Feb 2018. Spent 2 months the rest of the time it was unusable either waiting to be repaired or in the repair shop. while in Florida Air conditioning broke, no hot water from the propane side. hole in storage unit wall. rear screen enclosure in the toy section fell down. 2019 awning came down. golf cart bottomed out and ripped up the floor. clean water fill cap kept popping off. cable TV connections where not connected internally. It is now 2022 been at camping world for 2 years. STAY AWAY FROM HEARTLAND & CAMPING WORLD.!!!!! Show less

The trailer sucks. Worst investment ever. Has been in the shop for months at a time. Every time I get it back they say it's all fixed. It's not. The table was sent back twice before I just had to fix it myself. Poorly made and they can't/won't fix any of it. Doors are not lined up so won't stay closed. Lost a jack just after buying it on the way to AZ from buying it in Ohio. The panels under the bed are coming off that was put in twice. The side of the trailer driver side is wavy. The slid leaks when is out. The propane valves leak. The wheel wells screws are missing. The screws for the bathroom doors were missing they put in rounded screws so the door is now cracked. The light bar was bent and they have been supposedly waiting for the parts. That's been 9 months. If I could of sent it back n got my money back I would have a year ago. Show less

When we picked up our Our toy hauler from Colorado Springs camping world it was still dirty inside. Because they were late in allowing us to pick it up we had to drive directly to Missouri because my mom was on hospice. By the time we got to Missouri there was metal from the screws and wood pieces and everything else that was all over The floor inside. It had fallen out of every single opening possible. Got the trailer cleaned up and we ended up having to live in it for a month before my mother passed. So we knew all the things that we absolutely hated about it by the time we got back to Colorado. Besides them leaving all the dirt in the registers and up in the ceiling and not cleaning these are the issues we found that had to be repaired. 1. The sink in the bathroom was Extremely teeny that you couldn’t brush your teeth in it. 2. the corner cabinet was so low in the bathroom that you could not get your face over the sink to do anything. 3. I had to open up every single opening the registers under the sinks everything and vacuum out all the trash that was left. We are now four years later and I’m still getting pieces of trash from the ceiling coming out the vents after a drive even after cleaning everything. It looked like they swept all the trash into the heater vents. 4. I had to redo the entire bathroom because the panel in the shower even though it was never used was falling off the wall. So I went in with the plastic 4 x 8 wall sheets and cut them down and made the entire bathroom 100% waterproof. 5. When you travel the gray and black water pull handles when you empty the tanks hit the ground the handles break and fly off because they’re so low. 6. On those pulls not only do the handles break off like I said above they’re so low that it opens up your gray and black tanks and when you go to empty them all your crap is already by the Cap so of course it goes all over when you open it up 7. The design is bad and they left absolutely zero storage under the bed. 8. Not enough electrical outlets for today’s market. 9. Your hot water heater turned on and off is located in the bathroom right by the sink which is totally stupid it should be away from water. 10. Wasted space inside the trailer that should’ve been utilized for a countertop in the kitchen. 11. Both the Faucets in the bathroom and in the kitchen were broken by the time we got home. 12. All the plumbing either came apart or was loose. 13. You have two separate remotes one for TV and one for the radio. Unfortunately the TV turns on both the TV and the radio and the remote for the radio does not work at all. 14. They give you a remote to change the lights on your awning and also in your speakers and under your trailer. They do change the lights on the awning but unfortunately the lights under the trailer and in the speakers are red and when you have them turned on it looks like a little whorehouse with a devil face on the outside because the red lights inside the speakers glow. 15. The plastic covers over the wheels on the inside came loose so all the road dirt came inside. 16. The windows are all a joke they don’t close tight and they allow wind and rain to come through if it’s a certain way. 17. The wheel covers on the outside came off and we were broken by the time we got home. 18. The wiring for the awning is so loose were the folds together that it caused a short and the awning stopped working. 19. The back ramp and the front door allow road dirt and air to come through while you’re traveling. 20. You are not given any schematics of any kind for wiring or heating plumbing what all the doors are on the outside etc. so when you have an issue you’re pretty much left on your own to figure it out. Right now my main problem is that plugged into the 30 amp my microwave works but none of the outlets inside do and I’m trying to figure out how they’re wired. 20. All outlets inside say that their GFI but there’s no push buttons on them so how are you supposed to reset? 21. When you lay down both couches to make a queen bed with the table the table doesn’t fit all the way down and so you have bumps. 22. When you fold up the table it doesn’t fold up flat meaning like 4 to 6 inches away from the wall. It folds up sticking out on both sides to the point where I couldn’t get a four wheeler in without rubbing up against it. Anyway that was all within a month and so I went in totally gutted it and started fresh. I now have one huge sink in the kitchen with a real kitchen faucet. A big sink in the bathroom with a different type of cabinet. New plumbing more electrical new flooring old flooring stained really bad. I redid the folding beds So that they fold flush against the wall. Plus I got rid of the POS table that came with it and made two tables to fit in the same space that actually fit down where they’re supposed to for the bed. Anyway this is just some of it and now we love our trailer. Show less

If been living my pioneer rg26 since April of 2020 started in up state ny and traveled the east coast. The heater broke in August its the sail switch im told camping world asked me to drop it off for 6 to 8 weeks. I said no way. Called Florida campingworld. I dropped it off Thanksgiving week. Came to pick it up they fixed my hot water heater it didnt work on electric was told the heater worked and they ordered me a new awning arm and when it come in they would call.the last week of Feb. They fixed all the problems except for the Heater under warranty. This heater should be taken off the market. I blame camping world for the way they treat their customers. I choose to buy a affordable rv. Im a 1st.time owner. Mines going up for sale next summer once i find a house to buy. My home burnt down 12/2019 I do find it convenient to live in it does have everything you need. Show less

This is by far the worst investment I have ever made from day one I got the camper I have nothing but bad things to say I know I had at least for leaks in it and now I have a leak in it in a dry rotted some of the flooring the hot water to the shower never work it has just been a total bad experience and I'm super pissed off that I bought it from Camp World cuz they honor none of their warranty work Heartland should be ashamed to even sell this product Show less

Great RV toy Hauler.Tows Great.6700 lbs. WeEverything works as it should. Never any problems. Sleeps 6. All maintenance done as recommended. Noce and warm in the winter and nice and cool in the summer. Show less

We’ve never had any problems a few minor things , ceiling and some peeling off of cabinets. No spare tire only real complaint. We have taken it about 10 times. Air and furnace work great . Taken grand kids and 2 dogs camping and husband has taken it hunting with our son. Show less

We bought the heartland pioneer in NC for our move to TX. My husband had just gotten home from being overseas for a year so he was super excited about getting us a camper for our family and dogs and not having to worry with hotels and such. Needless to say, it has been at a Camping World for longer than we had it. It’s a toy hauler right? So tell me why we put our motorcycle in it for the first time, the floor buckled and caused a dent in the middle of the floor?! Guess what? Warranty doesn’t cover it! 😡 AF Really? So, we leave on our trip out west and within a week, our floors flooded from a seal leak in the shower, the oven didn’t light, the door slide to the bedroom was stripped and bent, the screws of the blinds weren’t in the wall all of the way, the decal was put on poorly so it’s having to be put on again, the siding is coming off, the bed SUCKS, (we had to get a foam topper), the power just shuts off when it feels like it, the back benches are whack when trying to put them up. The straps aren’t long enough....so many things that shouldn’t have happened in the first freaking week. Not to mention that both locks on the door were secure but somehow managed to pop open on a busy freeway. Thankfully, I was driving behind and saw it. Now, we wait.... Warranty covers a few things but not the main issue which is the floor from our bike and I wouldn’t call this A “toy hauler”. What a nightmare and a half!! 😡 The plus side is it’s our starter trailer and even though we’ll probably have to pay out of pocket for the floor, we are excited to get it back and do some camping. I definitely will never buy nor recommend Heartland products again. Show less