Heartland 3570RS reviews

We purchased our rig with the intention of having my husband live in it on the job site and eventually being a full timer. The claim yo fame was QUALITY! Well let me tell you we have rarely seen such shoddy workmanship. We don't have the ability to go back to the dealership and figure they probably won't fix it satisfactorily anyway. The wallpaper was bubbling, recliner not bolted down, microwave not secured. Outside walls not secured, tv wiring not connected correctly, fridge doors not level (They flew open our first trip with food all over the floor and now a ding in 1 door), most of all is the horrible insulation. We are sweltering in summer and cold in winter. There is a definite lack of ventalation. You canmot open the hall window and have the door clipoed open at the same time Do not believe what the sales people are telling you! It might look pretty but you are not getting quality! Show less

When my wife first saw our Big Horn She fell in love with the floor plan. She liked the island kitchen and the walk in pantry. After our first trip we brought the coach back to the dealer with a list of things to take care of like the doors not closing properly and things not fitting properly. Some of the complaints were taken care of others of the complaints were dismissed by saying none of the doors are square. They laughed and said they were RV square. We bought our trailer to spend the winters in FL. We have had our trailer since Aug of 2013. Since then we replaced the High Point micro wave convection oven with a residential unit because it was under powered (not covered by warranty) When we first got to FL we had power issues and we found that none of the circuit breakers were tightened down properly (paid for service call and breakers) as we began to live in our rig the doors began popping off because they were installed improperly (service call and repair fee) this happened three times and all of the vertical opening doors had to be re hung. We have had the Air conditioners replaced three times (trip charge for each replacement). The central vac was replaced once and now its stopped working again. The las repair was the black water cable, the cable was not secured or routed properly so there was another service call and a repair fee plus the part this time. Heartland's warranty only covers dealer service if you are living in your rig you have to take it to a warranty station empty your refrigerator and take your valuables then get a hotel to stay in while your rig is being repaired. Or you can pay for the service call and labor for minor repairs yourself like we did because you save money in the long run. The the stove oven in awful. It is hard to clean and takes both of us to lite the pilot. The oven is hard to clean not level and has hot spots. Finally, the finish is coming of the kitchen island cabinets from wiping them with a damp cloth and the same thing is happening to the chairs. The salesman told us how we would love our pleather interior well in two years we had to replace both recliners because the pleather finish was coming off the backing. In conclusion, although the floor plan was perfect for us the quality control is very poor and the appliances & furnishings are not designed for a full timer. Show less