2022page=2page=2page=2 Heartland reviews

I purchased this unit new 2022 Big Country in Nov 2023 "Brand New". We purchased just before moving out of state. Our idea was to live in it while looking for our forever home. Well, we started having quality issues within the first month. Since we're living in it, we're not able to take it in for service. So... I paid a local mobile RV Repair company to fix the issues (awning motor, recliner motor, fridge won't keep temp, leaking hydraulic line, leaking fittings,) the straw that killed us staying in the camper LEAKING ROOF. I mean it two of the slide outs leaked bad, come to find out, my RV guy told me the roof was not installed correctly. We ended up moving into an AirBB and taking the camper to Camping World for service. Come to find out after 90 days, any leaky roof issues are your's. That's right, a 90 day warranty against leaks. I have significant water damage and no warranty coverage. The warranty states you're responsible for maintaining the roof "general maintenance" . I WOULD STEER CLEAR OF THE HEARTLAND BRAND. THEY DO NOT STAND BEHIND THEIR PRODUCTS, WARRANTY ISN'T WORTH THE PAPER IT'S WRITTEN ON. Show less

Bought a 2022 Mallard M32 . This rv is so POORLY MADE . Save your Hard earned money and spend it on a different manufacturer. Customer service is HORRIBLE to deal with . Warranty sucks . Such a poorly built RV . MANY corners were cut to save a buck . Price tags are not cheap but the quality def is ! Spend your money elsewhere . Show less

We've owned the Heartland Pioneer RD210 for over 2 years. On the first trip we noticed issues. The panel under the sink came apart, the vinyl covering the walls started to peel and the trim under the fridge was swelling. Since that time We've had all kinds of issues. We couldn't get the battery to charge (they never tightened the nuts on the connection from the battery), We've had a pipe collapse because they mounted the pump to close to a joint and it crimped. Then we had several leaks just because they never tightened up the connectors. We had a Jayco for over 20 years and didn't have a quarter of the problems We've had with this Heartland. Show less

Love love our Big Country. Floor plan very spacious and lots of storage. High interior ceiling is what we were looking for and an open floor plan. Another great feature is the residential range/refrigerator. This is our 3rd RV. Another great feature is the huge toilet and pocket doors. We love camping and with this 5th wheel feels like we are in a beach house/ vacation home when not enjoying camping outside. Dislikes on this RV would be the in the bedroom not too much room on the side of the king bed probably could swap king mattress for queen. The auto leveling is on the side of the trailer would have liked it on the front. The washer/dryer prep room probably would work better if it was in the bathroom and not the closet but we don’t live in it full time so haven’t added washer/dryer. This RV has all the bells and whistles ! Would highly recommend! Show less

This camper is the biggest piece of 40,000 dollar crap I have ever had slide out has leaked since day bought new the walls buckle and pop out when docked all outlets in walls have popped thru their cheap panels sticking out of wall cupboard doors very cheaply put together over all this camper is junk very poorly made no help from dealer not even a quarter of the forest river camper I sold to get this one heartland if you wish to talk about this please feel free to get ahold of me Gary caron maine Show less

Lots of problems. Floor plan is great. Construction and quality, not so much. Under belly started dropping out after we towed it home, (about 20 miles), then down to OKC from just south of Tulsa about 30 miles. Total pull time miles for us 150 miles. (Except when we took it back to the dealership to fix the underside), then back to the RV park where we keep it. The dealer we purchased it from repaired it. Wall board inside won’t except adhesive hooks for like small wall clocks or anything without peeling off. First time we had it on propane the stove fittings leaked gas out bad. We tightened those up after a near explosion event! 2 years in the refrigerator quit working, hot water gas side quit working, (thankful it was both electric or gas), the thermostat for air conditioning and heating will just quit cycling the air conditioning unit, also the furnace, happens usually on the hottest days or freezing days and nights. Has led to the camper getting very cold or hot if you’re not in it to catch it happening. Replaced the Dometic 310 toilet just this year, leaking around where the pedestal joins the ceramic bowl. You can see daylight around the door frame, the stereo system quit working, the vent fan in the bathroom screen has never stayed on correctly. Let’s see what else. Well that’s about all I can think of tonight. (The thermostat problem has bit us several probably no less than 20 times). When we took it for the under belly repairs told the dealership but they couldn’t duplicate the problem with the thermostat so they wouldn’t warranty it! So, that’s all I have to say about that for now! Show less

First time buying a brand new camper. Loved floor plan and bought. On delivery noticed damage, so looked closer. LOTS of half ass work building unit!!! Hot water heater didn’t work on power because was installed to far from power outlet. Of course dealership didn’t catch until after a year of owning so cost was on me. Drawers not installed properly so if you pull out more than one entire drawer set falls out wall. Fridge not installed properly so have to use screwdriver to open. Seals around EVERYTHING not properly sealed so of course damage and not cover once discovered so again cost on me. Gave Camping World 2 chances to fix everything wrong but still skimmed over! Never buy from Camping World! In 2 years have only used camper 4 times and been in shop 6! Bought brand new and very disappointed! Will never buy another Heartland because of crap construction. Tried filling LEMON LAW but not available in my state!!! Tried filling after 2 months from buying! Paid 80k and after only using once because of issues asked about trade in and was quoted 30k!!! WTF!!! Do yourself a favor and stay away from buying anything new and anything from Heartland! Soooo much more I’m not listening about crappy construction of this camper but I hope you get the point!!! Show less

Ive had my prowler for 2 years now. I wish I could say I've enjoyed it the whole time, but quality issues and support have been a real problem. We went with this trailer due to the bunk hose and a bath and a half. Plenty of room for us. Heartlands website praised the quality control aspect of things and how they build better than the rest. I've had plumbing leaks. I replumbed all water lines in the trailer to fix leaks and prevent future leaks due to chaffing. All the interior walls are peeling. I had to re wire my interior fridge due to it shutting off. The awning ripped on our second trip and was not covered. After a year the awning motor needed to be replaced. After many trips screw tips are now pultruding from the siding. The under belly panels of the trailer are falling down and duck tapped where cuts were made after it was installed. Ive taken it to the dealer for it to sit for a year. Not everything was done but I could use it. Picked up nothing was fixed! still have many water leaks inside from the interior plumbing. After calling heartland I found out the dealer never even started the claim.They gave me a list of dealers to use. All were booked really far out to the point where id go a whole season making payments and unable to use the trailer. I took things into my own hands and did the repairs. The more I dig into this trailer to more quality and workmanship issues I find. A lot of spot with no wall insulation, and NO INSULATION in my roof. No wonder it's pre wired for a second ac unit. The single unit can't keep up in 80+ deg weather. I would not recommend purchasing a heartland trailer. Show less

Bought new. Shower/bath floor feels like you will step through. Water shoots out the fresh water intake when full. First trip home off lot found wires hanging down underneath and black tank pull missing. Foil is peeling off the cabinets and wall coverings are bubbling and tearing at the seams. Trim is falling off the walls. Mirror in bathroom fell off the wall. Plastic pucks were left in the air vents so first summer barely any air flow. Construction debris left under all three mattresses and inside of booths (metal shavings, screws, wood fibers). Pony wall in living room loose. Top piece on back of bench coming off. Stair legs were beaten into place; took my husband three days of pulling on them to get them out and are so bent they are unusable. The caulk job on the roof is messy, thick and looks like small mountains with peaks and valleys- directs water directly towards vent and pools water. Seal on kitchen window buckled the first month. NO SOUND DEADENING; outside you can hear complete conversations and even if someone burps inside and bathroom noises (per two neighbors at different campgrounds). Blue Compass in Gainsville FL tried to submit claims but all were rejected as past one year warranty (by 5 weeks or so), were lifestyle causes or humidity. Never buy a Heartland product. NEVER!!!! Show less

We bought a new 2022 Prowler 320BH. We have had it 2 years. It has been a nightmare. First the fridge would either shoot a code or not work at all, it took the dealer 14 months to figure out the problem. Then we were going down the interstate and the underbelly started to fall off. The seals around the slides on the inside kept falling off. The bedroom door won’t stay in the tracks. The floor inside the door keeps coming up the take on the walls keeps peeling. It has been in the shop a total of 18 months so we have only have 6 months of use. We have been very disappointed in this RV. Definitely will never buy another Heartland product. We had to fight them to get the repairs done even though they were all covered by warranty. The dealer was no help at all. Show less