2019 Heartland Mallard reviews

We were So excited when we found this floor plan. Absolutely love the kitchen island. We have owned a few trailers and this one was the very best. The storage is awesome!! Always could find space for anything I needed. ( air fryer, griddle, coffee pot, espresso machine..extra ice maker..I seriously could take it all. If you’re looking for a solid travel trailer, with comfort and style, take a look at this one . .. and we just added to it with a ton of upgrades. Show less

So we have written another review about this Travel Trailer and it wasn’t a good review. We bought it new in 2019 and not much at all was right about it. The refrigerator didn’t cool, the hot water heater would not work on gas, it had no heat duct in the living area, no caulk under the shower stall door so it leaked all over the place, the slide doesn’t sit near level, the pee trap under shower wasn’t connected so it leaked, the bathroom sink water connections leaked, and now we decided to use the fresh water tank and found it was leaking all over the place under the kitchen sink area. At some point the fan in the bathroom has quit working and also the fan in the kitchen vent. Yes we checked the fuses. So if this review doesn’t discourage you from buying a Heartland Mallard I just don’t know what to say. Show less

Don’t buy heartland. Total junk. Cheap material, horrible workmanship. Oven needed thermocouple/pilot tube replaced immediately. Furnace stopped working, replaced igniter/circuit board. Front door latch installed incorrectly. Cupboards had to be rebuilt to close correctly. I could go on but you’ve been warned Show less

Every time we use our trailer it goes back to the shop. Water leaks, build quality not very good,led lights didn't work in awning curtains falling off cupboards not closing. Not happy at all with the quality of workmanship Show less

We purchased the Hertland Mallard 335M in 2019. We were looking for a large trailer and were leaning towards a 39' Laredo but there were none to be found so we started looking at tailers with a comparable floor plan and found the Mallard in Vacaville Ca. When we got to the dealer the mallard had already been sold. So we ordered one, we were told it weighed 8500lbs and would be in in two weeks. We arrived to pick up the Trailer and learned it really weighed over 10,000lbs. It did look nice so we took it anyway, knowing we would have to buy a new truck to pull it anywhere further than our home. This is where things started going downhill. We had a two-hour ride home and on the way all of the wood trim around the bedroom and the living room pop outs had fallen off and was damaged laying on the floor. The shower doors fell of and were laying against the back wall of the shower when we got home. I just did the repairs myself because we already had our trip planned and we would have never gotten a trailer back from the dealer in time. On our trip things got worse. The closet pole was the first to go, then the byfold door to the washing machine in the bedroom fell off. We discovered the sliding door to the bathroom was not installed to provide any privacy. We finally arrived at our destination only to find the spare tire holding on by a thread, the cable was not attached in the wall, the front stabilizer jacks didn't work, the bathroom doorhandle broke off, the entry door and screen door bottom hinge was broken. I was able to repair everything other than the door hinge and it's still broken. After a few days I went to empty the black and brown tanks only to find the labeling was reversed, which probably isn't a big deal but it is bothersome. We were out on the road for 1 month and on the way home the septic tank started leaking. There are many more things I could complain about but what gets me more than anything is that we paid over $40,000 for this POS and they didd'nt even include a cover for our under sized propane tanks. I better quit whining and get started on the next round of repairs on my poorly constructed $40,000 trailer so we can go on another. Needless to say I wish we would have been able to find a Laredo. Oh yeah the furniture is not residential quality, the double recliner is activated by pulling a handle connected to a small wire to lift the leg rest and of course they broke. We thought our son would be able to stay over while he was on leave from the USMC but the double sofa sleeper is not usable. So we arw replacing it with residential quality furniture including the table and chairs. Heartland needs to get a quality control supervised and teach their employees how to do their jobs. Show less

We absolutely love this camper, best built in this price range. Easy towing and best floorplan that suited us. No complaints whatsoever and we've owned for 1.5 years. I highly recommend this travel trailer. Once you compare to others in this price range you will be sold. Show less

Bought a brand new 2019 Mallard 185. Leaked due to poor manufacture defect 4 months after we bought it. They would not pay for repairs. Horrible company they don't stand behind their product. DO NOT BUY ! I will never but another one if their trailers. Show less

We love the floor plan but we have had a leak that can’t be found. The Camping World in COLUMBIA SC said it because we didn’t caulk it every time we moved it It has been moved from Fayetteville NC to COLUMBIA SC. And it’s only 10 months old and the Heartland Co want us to pay them to redo the caulk on the entire roof. The dealership won’t call back after they told us the bathroom vanity needs to be replaced and it was fine when we left it there. Camping World and Heartland are both unreliable. We have a KZ Sportsman 2015 and have had no problems, even when we were in Wyoming with a couple feet of snow on it. We are very unhappy with the quality of the workmanship of Heartland and the customer service of Camping World. Show less

A really good looking travel trailer that would be perfect if anything worked. Gas on fridge, not working. Gas water heater, not working. Slide totally not level. No heat duct in living area. (Found behind entertainment center in a pile of sawdust. Not hooked to anything. Shower door not chalked so it leaked, had to remove. As I write this I look up and the fridge is off on electric (again). Leaks when it rains. Back door trim doesn’t seal so it also leaks. We live in this full time and we were hoping it would work out for us, it isn’t. Would not recommend this trailer to anyone. Show less

To start when I was looking for a camper I went to Camping World in Golden Colorado. I told the salesman from the start what kind of truck I had and told him the weight capacity my truck could tow which was 8000 pounds. We looked at several campers and I liked the Mallard M33. This camper is one the salesman said I could tow. So I wanted to upgrade a few things like a 2nd ac unit in the back bedroom. I put money down and they said it would be a week before it was ready. A week went by and I returned to pick up my new camper. I was excited because I planned on living in it due to a separation between my husband and I. After I sign paperwork they came to tell me that the camper was at 9600 pounds and I couldn’t tow it safely. I called a friend to come pick it up. Now during this week I was waiting I talked to the salesman at least 4 times over the phone. My friend came got the camper. When he got it to where I was parking it he noticed that every tank was full of water. So the fresh water tank, Grey water, and the black water were all slap full. That was an extra 1,1069 pounds. They had told me they were empty. They also told me the propane tanks were full. They were empty. The vent in the bathroom didn’t work and one of the vents in the bunk room. When I opened the door after just traveling 50 miles the wood on the slide out had fallen off damaging the floor and the island. When I called the next day I was treated so rudely. I have now been in this camper for one month and now the 2nd ac , ice maker that was sitting on the counter by the kitchen window, and plugs where the tv goes all shutoff at once. Breakers are on, fuses are good. It’s a freaking nightmare. Show less