2015page=2 Heartland Toy Hauler reviews

This is the first rv manufacturer to offer the side deck as well as the rear deck. The side deck sets this rv apart from all others. You can easily stay dry during rain and yet still be outside. This rv is well built and easy to travel with two or three couples since it has two full bathrooms. It is long and heavy so towing should only be completed using a dually for better stability. We have enjoyed this rv for several years and haven't seen any floor plans to match it's livability. Show less

Worst quality, most beautiful RV we've ever owned and we have owned many. It is in the shop more than at home. The warranty dept. Spend more time arguing then recommending a fix. Can't sell it or trade since it has depreciated so much. Show less

We have owned this Heartland and used it while our kids were growing up. Great living space with room for all your toys. Tows great and has all the comforts of home. Have taken it on weekend trips and have used it for long vacation periods. You can totally be off the grid with this RV. Show less

We've had ours for almost 5 years. The features and overall experience has been awesome. Love the two patios, it drives like a 30 footer, hard to believe it's as long as it is behind my F-350. The toy hauler area is fantastic with a clean-up bathroom, twin queen beds, flat-screen, table setup. We've loved it! Yes, there have been some minor items, but that's RV life. Show less

We have been full timers for 4 years. Over all we are just ok with this rig. We have had issues with water leaks in the bathroom which caused us to replace the bathroom floor. We had to disconnect the outside shower because,we couldn't get that leak to stop and we got tired of loosening the rubber cover protecting the under carriage and draining water that collected there. These leaks also warped the floor in the undetneath storage area. The side porch leaks and it weighs a ton which makes it difficult to raise and close. There are no drains to allow collected water to escape. We feel that dry rot and structural failure are looming in our future. A bracket that holds the axles in place broke. This caused our rear wheels to move forward kissing the center wheels and effectively locking the wheels, prohibiting any movement at all. We had to drag our rig over 50 yards to get out of the way of truck traffic. That is when we found out that there are no towing services for moving a towable 44 foot RV. It took quite a bit of time to find someone to repair the problem. The wheels are still misaligned but we were able to make our destination...about 100 miles. We are too afraid to move our rig anymore because we feel it is unsafe due to the broken bracket and misaligned wheels. And, even a fix may not be enough. The workmanship and quality is lacking and disappointing. We are constantly repairing or replacing parts. We believe we have actually made the rig better because we replace parts with better quality items and workmanship. But, in the end, we feel we are fighting a losing war against lackluster and uncaring craftmanship. Show less

We bought the rv from [dealer] in Alvarado Texas. There customer service is bad they kept the rv for 6 weeks and did nothing to it until we arrived and started raising hell. The satellite cable TV system never worked, AC - DC converter went out on us The transfer switch that converts to the external plug system or generator went out on a camping trip we could not convert back over to the power pole. The slide out system in the master bedroom has plastic gears in the gearbox and that broke The AC vents that are in the floor are plastic and when you step on them they break They put the thermostat for the heater in the master bedroom at the front of the trailer so you have to put it on 95° to warm the living room up because it shuts off before the living room warms up The leveling system did not work and they never fixed it I had to pay [dealer] $500 they said the wiring on the system was wired backwards the left side was wired to the right and the right side was wired to the left The plumbing up under the front storage popped loose on a camping trip and I had a water restrictor on it but it still came loose and flooded underneath the storage area The water line behind the refrigerator had a hole in it and it flooded our kitchen also the waterlines that run on the outside of the trailer that go over the fender wells have a strap that holds them in place and that strap broke loose and it fell down on my wheel and rubbed a hole the water lines The indicator lights on the control panel that shows the level in your black tank and your water tank never have worked right The valve that opens and closes the black tank at the back of the RV does not work correctly so it leaks Blackwater The storage box underneath the master bed did you flip up to open is made with OSB chipboard and when I flipped it up to use it the screws broke loose out of the Pistons that hold the board up so I had to replace the board with a piece of that plywood There is no ladder for the bunkbeds at the back of the RV in the garage area The AC unit in the back bedroom drips condensation water on the bed I’ve had to pay to have that repaired because they said it was an insulated correctly There are four drainage slots on the bottom of the windows we had a rain storm come through and the wind blew the rain water through those slots all over the floor and the bed The air-conditioning units have filters on them and they are very thin fome rubber and are pieces of crap when the units run it sucks the filters up into the returns also the units do not cool the trailer enough you have to run two of them all the time to cool the room down also you cannot run all three units at one time they have it wired to where you can’t do that. The 220 plug on the outside of the RV where you plug in the external power shorted out and melted the wires because the screws weren’t tighten down on the plug and it caused the wire to arc I’ve had to replace that The 220 plug on the outside of the RV where you plug in the external power shorted out and melted the wires because the screws weren’t tighten down on the plug and it caused the wire to arc I’ve had to replace that The water transfer switch in the control panel hung up because the washers worked lose I’ve replaced that They put the sub woofer for the surroundsound system underneath by the front storage where the plumbing and wiring is and then they cut a vet beside the panel in the kitchen by the oven and put a vent cover over it so the sound will come through there and it allows a lot of heat to come up through that into the kitchen area in the summer time My gas gauge in the control panel for the external gas tank and tank for my generator went out I had to replace it We have only owned this RV for two years and have already dealt with this many problems this is the worst product on the market they have no quality control in their plant. Show less

Pro and cons Pro- Open living area with the kitchen- CON- Lack of storage cabinets. Pro- Love the windows- Con- you have to stand on the sofa to begin to even pull down the accordion style blinds. Pro- decor is pleasant - CON- Wall Paper is literally melting off of the walls. Bathroom, Bedroom, Hallway- it's if there was no glue and its just sliding right off.- SOOO disappointed. Show less

Purchased when it was 11 months old, have had it for 3 years now. Fridge has went out, washer also broke, generator has messed up 3 times, water pump broke after 2nd use. Inverter has broken 2 times, porches are rotten. Called factory they say that warranty doesn't cover, to contact the mfg of parts. Called the place about porches, got the answer that porches are water restraint not water proof. My back porch has never been down in the rain so that excuse doesn't work... Show less

I own a 2015 Heartland cyclone 4200 HD. this is the worst manufacturer and trailer on the market. Since i've owned this trailer it has spent more time in the shop then we have used it. From leaking windows to leaking pluming. I've had to have part of the floor it garage area due to a leaking window which they say is my fault. three side patio doors cause they have all warped. sinks replaced because of bad workmanship. plumbing fixtures hand tight and leaking everywhere. 3 air conditioners. all the cable is unhooked. can't even sell the thing cause no one wants to give fair market value for it. It's a total lemon. My fault for not sewing the heartland company. Show less

Bought the arctic package thinking that it was well insulated, not true, the upper ac unit could not keep the bathroom and bedroom comfortably cool even with them shut off and the other thing the unit was cooling. Discovered that there is no insulation in the attic area over the bedroom or bath when putting in an insulated/ reflective blanket in the skylight in the bathroom to try to reduce the amount of heat coming in around it. Water lines were not installed properly and had water leaks on both toilets due to hose clamps not being tight, toilets not being bolted down all the way and had to cut a hole in the closet wall to tighten hose clamps on water lines to the tub/shower because there was no access panel. The stove/oven had not worked properly since day one. The rollers in the bedroom slide have broken off 2 of the times we have used the camper, the last time resulting in the gasket/seal tearing and having to be replaced. The long couch was installed wrong and had to be taken out and installed in the correct location to make the slide work properly and not make a horrendous noise. If I could have gotten the room and floor plan that I have I would have bought a different brand had I known the poor craftsmanship and poor quality of materials used on the Heartland products. Show less