Heartland reviews

Love this floor plan. Quite a bit of storage especially in the bedroom . We have taken several trips for a total of 3 mons. Only one minor problem with tankless water heater warranty was not a problem fixed quickly. Easy towing. Love love love this trailer. Show less

It was love at first site for the wife and I. After 30 years in a tent we were ready to finally make the jump. What a disappointment!! While it looked great, had very nice options like a "big" fridge, nice bathroom and lot's of storage it turned out to be made so cheap it's no even funny. Roof leaked so many times I must have used at least 6 tubes of Docal. Then the rain would come in from the air conditioning. The electronic board sucks energy way more than what other campers told us. I'm 5 feet 10" and the bed is not long enough. The toilet started leaking after 2 years. Most screws screw into 1/8 cheap wood so it's easy for them to get loose. And I could go on. We spent over $4000 on repairs that should not have happened Not choosing a trailer with comfortable seating when it rains for a couple of days was another mistake. Don't count on the kitchen seating for that, and one bench became loose because.... the wood with the screws is not thick enough to have any structural support. There are smaller trailers out there that have more inside space and are better built. Show less

This RV was a nightmare from the beginning. The dealership, Camping World, charged 1200$ for a prepping fee. Al lthe did was plug the unit in and open the slide outs. They didnt remove the pencil marks from the manufacturer, didnt put the sliding door on the rails from the master bedroom, didnt fill the propane tanks, and when my wife opened the outdoor kitchen, the refrigerator fell on her! The cheap tires, of course, blew out on the highway when I had the entire family out of a cross country vacation with it. I called the Good Sams insurance that came with the unit, and they left us high and dry in the middle of Jackson Mississippi at 11pm with a blown tire. I ended up having to rig the trucks jack and fix it myself. The furnace eats propane like its a crack addict. makes all sorts of noise. you can hear when your unit furnace kicks on from across the RV park. We are stuck with the loan on it, which Im sure Heartland doenst care, but please for the love of everything holy, do NOT buy this RV! Show less

We noticed mold in the back bunkhouse so we took the camper in where we purchased it. after two months we get told it has to be shipped from Texas to Indiana to be repaired due to a know seal leak under the frame. but the problem is me and my wife have been dealing with horrible customer service with Heartland for well over three weeks now. Show less

I purchased this unit new 2022 Big Country in Nov 2023 "Brand New". We purchased just before moving out of state. Our idea was to live in it while looking for our forever home. Well, we started having quality issues within the first month. Since we're living in it, we're not able to take it in for service. So... I paid a local mobile RV Repair company to fix the issues (awning motor, recliner motor, fridge won't keep temp, leaking hydraulic line, leaking fittings,) the straw that killed us staying in the camper LEAKING ROOF. I mean it two of the slide outs leaked bad, come to find out, my RV guy told me the roof was not installed correctly. We ended up moving into an AirBB and taking the camper to Camping World for service. Come to find out after 90 days, any leaky roof issues are your's. That's right, a 90 day warranty against leaks. I have significant water damage and no warranty coverage. The warranty states you're responsible for maintaining the roof "general maintenance" . I WOULD STEER CLEAR OF THE HEARTLAND BRAND. THEY DO NOT STAND BEHIND THEIR PRODUCTS, WARRANTY ISN'T WORTH THE PAPER IT'S WRITTEN ON. Show less

This is the first rv manufacturer to offer the side deck as well as the rear deck. The side deck sets this rv apart from all others. You can easily stay dry during rain and yet still be outside. This rv is well built and easy to travel with two or three couples since it has two full bathrooms. It is long and heavy so towing should only be completed using a dually for better stability. We have enjoyed this rv for several years and haven't seen any floor plans to match it's livability. Show less

Bought a 2022 Mallard M32 . This rv is so POORLY MADE . Save your Hard earned money and spend it on a different manufacturer. Customer service is HORRIBLE to deal with . Warranty sucks . Such a poorly built RV . MANY corners were cut to save a buck . Price tags are not cheap but the quality def is ! Spend your money elsewhere . Show less

We love this Bighorn. It's served as our home away from home and for a time our main home. There are just 2 of us and for us there's plenty of room. We remodeled a little while living in it - by taking the dining table out and using that space for a computer desk, The king size bed is wonderful and with a full closet there's room for what we need. The 17ft awning with LED lights gives some additional living space, and we've had a great and enjoyable experience as full time RV'rs. Show less

I have used my travel trailer mostly for work assignments out of state. It was the perfect size for my wife and I, and would still be ok with 2-3 smaller kids or 2 bigger kids. The king size bed was the main point in getting this particular RV because it’s what we are used to at home. I would recommend it as a first timer as well as for experienced travelers. Show less

Worst experience ever! What it was supposed to be fun and adventure, has become a nightmare. Dealing with the Dealer is the worst part, but the RV itself is breaking apart. We have had it for 1 year now, and the same slide has broken 3 times already, the fireplace, the big slide, the pipes... Heartland is slow to answer and send parts and the dealer just doesn't care (General RV Center). Show less