Prime Time TRACER 31BHD reviews

Do not recommend this manufacturer, quality is sub-par, have had camper less than 1yr, has been in for same warranty fixes 5x, heater didn’t work first try, air conditioner didn’t work first try. Air conditioner had tape on it that said repaired on a brand new $30,000 camper, manufacturer won’t replace under warranty. Saw dust was in cupboards, on the floor all over camper, wires were unconnected for bedroom tv. Layout and design is great, quality and workmanship absolutely atrocious! Manufacturer should stand by quality of their product and not put repaired equipment on a brand new camper, shame on forest river! Show less

I DO NOT RECOMMEND PURCHASING ANY PRODUCT FROM FOREST RIVER. ESPECIALLY A PRIME TIME TRACER. We have a 31bhd, but I have also seen recalls for other models in this unit. We've had our unit for several months now and have had several MAJOR problems with our unit. When purchasing this unit, we were assured this to be one of the finer units, however, not even our technician, whom was supposed to give us a walk through after our unit purchase, could answer half of my questions about the unit. Stating that it is a new unit with new features. It was precisely their job to know ABOUT the unit. Without that being a major problem, we have had SEVERE electrical and water malfunctions since last winter. A massive water leak left us without water for WEEKS and repairs were weeks longer. Only to find out that we still have a leak. Besides the leaks we had been recently experiencing electrical issues in which ended up in A FIRE. The first time we contacted Forest River's Warranty Department, our representative, Lindsay, put us off for 3 MONTHS. Now that we've contacted them about the fire, they are refusing work with us on getting a mobile repair unit, although we've expressed that we do not have a means to move the unit at this time, as well as no where else to stay being that we also have four animals and are working out of state, using the unit as lodging. Other issues with our unit: A/C freezing thermostat light broken water heater leak warped panelling leaking fridge leaking water pump purchased with crooked dining table and when asked about it, our walk through tech actually broke it and had to repair it right in front of us and is still crooked after being repaired a SECOND time at the time of the first water leak being fixed a leak in the ceiling over the bed Show less