Prime Time CRUSADER 382MBH reviews

The Crusader 382MBH offers the best in creature comforts for traveling on the road in style. Its spacious interior allows ample room for a quiet couples retreat or a rambunctious family of six. It is a little heavy so make sure your rig is plenty capable, especially if you plan on traveling over the Rockies. Show less

We love he RV. We purchased it New in Oct of 2021 .we found 9 things wrong with it the day we picked it up. We took it out and camped for one weekend.toke it back to dealer ship to have warranty work done. It's been 4 1/2 months and still don't have it back dealer said they don't no when parts will be here. All work is cosmetic and can not get parts from factory. Will be our last time of buying this brand. The manufacturer should be ashamed of put RV out to customers like this . Show less

We bought our Crusader 1 month ago, we have been camping for 25 years and traded a 6 year old travel trailer for this “new” 5th wheel, our first 5th wheel. Very happy with how it tows however the awning has not worked properly since we bought it. Electric hot water also has not worked since day one and today, day 28 hot water died completely. Residential refrigerator has also never functioned properly since day one. Lastly the decals are falling off, again we have owned this 28 DAYS! Trying to work with dealer at this time without success. Show less

We bought a crusader 5th wheel Model number 382MB H we've had it for about 7 months now and of had 5 camping trips in it and from day one we've had problems with the AC and on our last camping trip it started leaking from the ceiling as well as the other review I was just reading from the gentleman in Georgia it was poorly designed with the AC...we have had nothing but problems with this unit in the 7 months we have had it I totally agree that you pay that kind of money you should not have this many problems!!! I do understand that little things will go wrong, but this is just too many....Primetime needs to step up and fix the problems, I would not recommend this unit we want to get rid of it!!! Show less

Bought brand new. Molding falling off faster than we can put back on, fascia fell off in transit. Water heater leaking in bunk room (husband had to fix). Awning lights stuck on and cannot extend or retract from inside. Contacted Corporate office and their response,"pay out of pocket and submit a claim?" Still under original warranty and we purchased EXTENDED SERVICE CONTRACT! For what? ZERO SUPPORT, ZERO SERVICE! I would highly recommend finding another manufacturer and NOT to purchase the Crusader 382MBH. Will never buy again! Show less

We purchased our 2019 Crusader 382MBH in October. One of the first things we noticed as soon as we walked in was the back splash for the hutch was laying on the table. And the trim for the steps was off. But the big eyesore was that the chairs for the table were from 2 different sets. One had diagonal slats the other had horizontal slats. The seat cushions were 2 different colors, one off white the other a deep grey, the base was entirely different as well. But that was not as bad as the steps which are a DEATH TRAP. THE bottom one is 7.75" the middle is 10" and the top is 9.25". These problems only add to what we found once we actually brought it home and got it ready for use. There was NO HEAT VENT in the bathroom. You could feel the cut out through the linoleum and this would stretch if you stepped on it while the heat was on(they just laid the flooring right over it). The microwave was placed too close to the cabinet so that you could not open it all the way and it hit the trim which was hung crooked. The trim by the recliner was not attached and just hung by a top nail. The bunkhouse door was crooked. Off over 1/2 inch. All this we thought we could deal with until we got it serviced. When we got home and started to load it we found they appeared to have swept ALL the sawdust under the steps which vent into the camper. (a fire hazard) Then we went camping. When we got to our destination the ENTIRE CLOSET ROD HAD FELL. looking at it, they had screwed the middle hook to the ceiling where there was NOTHING TO HOLD IT. If they had moved it 2" back (as we did) they would have hit a board. Of course this meant moving the braces on either side as well. Then we used the shower. AFTER 4 USES IT WOULD NOT DRAIN. At servicing they found that THE BATHROOM GREY WATER HAD NO WASTE VALVE CABLE TO DRAIN THE GREY WATER. Of course that meant water all over the bathroom and a mess to clean up. Also there was a screw under the carpet in the bedroom (OUCH) with the sharp end up. GENERAL RV IN ASHLAND VA WENT OUT OF THEIR WAY TO resolve these problems AND ALL IN ONE VISIT. Except for the chairs which PRIME TIME DOESN'T SEE AS A WARRANTY ISSUE Show less

Worst support I've ever seen. Chairs did not match in style, color, or, design. Bathroom did not have heat vent in floor. Cut out was there but they layed the linoleum right over it. Steps are a death trap. Bottom is 7.5", middle is 9" and top step is 10.25". Microwave is so close to cabinet it doesn't open all the way, hits the trim which is crooked. Show less