Prime Time SANIBEL 3802WB 3802WB reviews

We just bought a Sanibel 3802WB, we have had it less then a month and already have had alot of problems. First, water leaks under kitchen sink on both hot and cold lines, and drain lines. Water leak on back of hot water heater. Water leaks at docking station in multiple places. Trim all over is not nailed up, or if it is the finishing nails need hammered the rest of the way in. The floor in the rear bathroom by the shower isn't secured to frame, the bracket that holds up the kitchen table has paint peeling off and is starting to rust already. Along with many other problem, too many to list. This company has very poor workmanship, they don't care if their customers are happy, as long as they have their money its someone else's problem. Show less

Purchased a 2022 Primetime Sanibel 3802WB from General RV at the Hersey PA show Sept 2021. Paid to have the 5th wheel hitch installed in our brand new 2021 RAM 2500. We scheduled our appointment on November 13th 2021 to have the Harrisburg PA location install our 5th wheel hitch. Our appointment was at 9am. Matt (the Service tech Manger)took our truck at 930am. After waiting all day for them to finish installing the hitch, at 530 pm Matt came and said that we are all set! Good to go! Thank god we did not hook up our 5th wheel 14k pounds. Matt installed the wrong hitch, installed the rails in the wrong direction and only used one (1) nut! We videod this and sent it to Robin Kind who sold us our unit at the show he works in the Brownstown MI location. We could have seriously hurt someone or ourselves! We asked to be refunded for the hitch installation $2500 and still have not been refunded. We have had the correct rails and hitch installed. And because of his incompetence we now have multiple holes in the bed and in the frame of our brand new 2021 Ram. This is due to General RV not training anyone in Harrisburg PA location! **STILL WAITING FOR OUR REFUNDS! DONT BUY FROM GENERAL RV! NOTHING BUT HEADACHES, DISAPPOINTMENT AND THEY LIE! ** Show less