2021 Prime Time reviews

our trailer is a 2021 only three years old and we have experience trimmings falling off the walls the hot water tank leaking the furnace and heat goes on and off sometimes it works sometimes it doesn’t -same with the air conditioner. Most recently my aunt slipped and fell, and the whole island fell over and the countertop broke. This trailer is so poorly and cheaply put together. I would not recommend it, and I will never buy another one. When I wrote a bad review, someone from Forest River had the nerve to call me and insinuate about the hot water tank that we may not have winterize it correctly instead of saying, what can we do to make this better poor Customer Service poor quality trailer never again in life Show less

The Crusader 382MBH offers the best in creature comforts for traveling on the road in style. Its spacious interior allows ample room for a quiet couples retreat or a rambunctious family of six. It is a little heavy so make sure your rig is plenty capable, especially if you plan on traveling over the Rockies. Show less

Every day I own this LaCrosse I dislike it more. If I knew then what I know now, never again. My Rockwood 26’ was better built, had more ‘luxury’ features and better overall build. Here we have a 37’, a front bedroom, but, wait, no room for a queen size bed, only the short queen; kitchen lights over the sink where you have to walk all the way to the panel to turn off; the crappiest cheap fan in the bathroom; absolutely no outlets in the main living room slideout; an outdated soundbar; only one(!) a/c vent in the bedroom, making the noisiest secondary a/c unit you ever heard a necessity; useless tiny bathroom sink; cheap(extra cheap) faucets; my 2018 rv had frameless windows, nope not on this 2021; no rear ladder for rooftop access(unless you spend$$); cable and sewer connections placed so as to require extensions; a kitchen with a beautiful cooktop, but no oven(a microwave only is standard, even though every ad shows a convection oven; outlets placed to be in the most inconvenient spot possible. Show less

Terrible build quality, screws sticking up through the carpet in many places, trim warped, back flush did not work, took it back to dealer for service , the tech cut large sections of under pining to try and fix back flush issue, did not fix or repair the damaged under pining, I called factory, they were not much held, I did a finally found the back flush vale's was installed backwards. 3 of the water connections under the sink were leaking. Fun Town RV in Conroe Texas has terrible service techs. Will not buy another Forest River product. When I called the factory to try and get the back flush to work I told the about the screws sticking up through the carpet also and they didn't think it was an issue. Doing my own repairs because I can't trust Fun Town RV to do the work correctly. Show less

Loved the Lacrosse floorplans, so when we looked for a full-time living rv, we chose the bunk model, so we could turn the bunk room into an office/laundry/storage room. After spending some time in it, these are the glaring, poorly designed issues: 1.Seriously, a luxury rv that cannot fit a queen size bed? A short queen, yes, but I’m 6’3 and it’s just stupid design. 2. Seriously, go to the panel to turn off the over kitchen sink lights, then go back to the panel to turn off the lights? A switched light would make too much sense. 3. Seriously, you need to take the refer door off to remove the glass refer shelves. 4. No power anywhere on any of the 3 slideouts. 4. My 2018 had frameless windows, this has the sold old technology , trouble prone framed windows. 5. Very poorly designed, inefficient and noisy ducted roof a/c . Only one duct in the bedroom and one in the bunkroom. 6.no roof ladder. 7. All the water hose and tv cable connections are at the front of the rv, which means extensions for all those. Show less

This floor plan is well thought out . It has rear kitchen and doesn't waste any space . We replaced the two recliners with a queen tri -fold sofa and redesigned the entertainment cabinet to mount a fireplace . (Primetime should offer these as options) . I Rate the Summit TV / Stereo at Junk ! (But easily upgraded). But overall it's a great camper. Show less

We love he RV. We purchased it New in Oct of 2021 .we found 9 things wrong with it the day we picked it up. We took it out and camped for one weekend.toke it back to dealer ship to have warranty work done. It's been 4 1/2 months and still don't have it back dealer said they don't no when parts will be here. All work is cosmetic and can not get parts from factory. Will be our last time of buying this brand. The manufacturer should be ashamed of put RV out to customers like this . Show less

The worst camper ive ever owned, design and manufacturing shameful and embarrassing. In 6 months of owning roof fell off, fridge, a/c both went out, leaks, had to have shower, door, waste tanks, windows, vents, woods, pipes, electric all repaired or replaced I've had campers all my life this is disgraceful Show less

My husband and I purchased our travel trailer in January of 2021 and we have had nothing but issues with it. Our first three trips that we took it was about 300 mile trip in about 2 months time we lost a break light cover, gray tank handle, and the end caps for the bumper. (small things but whatever) Another trip we got a flat tire, and on top of that broke the plastic bypass valve for our water tank, cause we were not told to empty out our water tank before traveling. In August we just happened to get sick and we were in the trailer by the grace of God and all of a sudden we smelt smoke and opened the cabinet door under the sink and the hot water tank was on fire from wires shorting out. That was on the electric side so we have been using it on just the propane side when needed. The ceiling vent in the bathroom shower leaks so now we have moisture and mold thru out our whole trailer, mind you when we purchased we did so in the middle of the desert in the winter at mid 70° at the time so didn't know about the leak till this winter and being in heavy rain fall before winter. So now we have the pump next to the water tank leaks water and antifreeze. We also just got our furnace working after it not getting warm since before summer last year. How I got that working is I troubleshooted it on Google and found a YouTube video that a guy had shared (thank you sir) found the issue was the reset button (wasn't told where to locate it at). So after all of that we only have a one year warranty from the dealership and we have faught teeth and nails to get it in to somewhere before the warranty expires but the way things are looking that's not going to happen so we have to pay for it out of pocket. This is our home my husband is a traveling contractor so it's just us and our two dogs. When we looked at this trailer we really liked it but we were rushed thru our walk thru at the dealership now we know why. The manufacturing was so crap on this trailer that in the first week of being in it one of our dogs stepped on a piece of metal shaving and was hurt (not bad) but still. So had moved everything in the trailer that was movable and had to vacuum and sweep for hrs cuz the vacuum wouldn't pick it up all the way. I don't know what was so important to the people that built this trailer to be in a hurry but we are very unsatisfied and very very disappointed in our purchase. Show less

Quality is poor at best. I bought brand new and has several defects like staples coming through carpet and floor, cabinets doors don't close and misaligned, exhaust fan not working, door trim is not square, black water flush line plugged, bathroom door does not close, bolt missing in couch/bed and does not work properly. Warranty people are very difficult to deal with and do not want to fix. Craftsmanship on inside is sorry. I expected more with the amount of money i paid. Great floor plan but do not buy this RV. Very disappointed in product. I have owned for 1 month and there are WAY to many defects. Dissatisfied with interior quality and warranty people. Show less