Airstream Tommy Bahama Interstate GRAND TOUR GRAND TOUR reviews

Purchased our Airstream interstate 24GL in Austin Tx from Compass and it’s been in the service shop longer than we have used it. We are very disappointed with the service and Airstreams support. We were concerned about the E1 Volta system when shopping for an airstream. We were assured the Volta had been out a couple of years with NO issues. We have now learned that Volta has been having issues prior to our purchase and now there is a recall on the system. Our airstream has already been to 2 dealerships and back in service 4 different times and the issue is still not resolved. Not only issues with the Volta but also with Timberline. Buyer beware!So very disappointed!! Show less

Love this RV, easy to drive, drives smooth, can park in a regular parking spot, air ride suspension, easy auto leveling jacks, generator, fully independent, macerator, heated tanks, lithium ion batteries, drives so easy, anyone can drive it. Blind spot detection, adaptive cruise control, gust protection built in, leather seats all over, electronic window shades::: you name it, this is luxury on wheels. And 17.4 miles per gallon diesel!! 15.4 towing a car as well. Show less

Absolutely love our AIRSTREAM Interstate; we have logged over 100k miles without any issues in reliability. Super easy to drive, great for heading into town while on the road for a nice dinner. All of the furniture has held up as if new. Show less

I've own a 2013 Extended 9 Lounge and a 2017 AIRSTREAM Interstate Tommy Bahama Grand Tour (GT) and a 9 Lounge in the same exact year and color (Black); the AIRSTREAM and the Mercedes-Benz Sprinter 3500 platforms are really well made products, so there is a natural alignment of "solid quality" when combined together. I've logged over 200,000 miles on our 2013 AIRSTREAM without any issues to the Sprinter drive-train, and or the AIRSTREAM interior furniture and such; everything held up just as it should. There is Good-AIRSTREAM Show less

Airstream holds themselves out to be one of the premium brands, but in reality, they are terrible at support. I don't think you could be any worse. I'd give them no stars if I could. I'd never buy another. Let's assume you are traveling and you have a problem. It will take weeks to get a service appointment. I've tried for four weeks and I still don't have one. Forget the so-called "Five Rivet" program. It's meaningless garbage. That appointment, well, it's only an inspection appointment. You have to stay local to that area if it needs parts. That too could take weeks so good luck with your trip. They will do nothing to support you if you're traveling and your stuck. I do mean nothing. All expenses to repair will be out of your pocket, regardless of how inconvenient and good luck getting a reimbursement. They will do anything to stall, with no call backs, delayed appointments, etc., probably because it saves them money not supporting you. I've been calling for a month, and I still don't have a service appointment from the Oklahoma dealer. My first call was November 1, it's now the 28th and still no appointment. The van is badly designed with latches that don't remain closed while traveling and drawers that fly open on even the slightest curves. While the materials seem durable, they use very low quality parts like other RVs. The bathroom fan failed in the first 90 days, so did the gray tank valve. The shower cracked, and there are numerous other small annoyances. It's not a bad van, but support is horrible and reason enough to never buy another. Show less

This is my 2nd Airstream and I can tell you it drives like a dream. So much quiet and power and 18 MPG. A REAL HEAD TURNER INSIDE AND OUT. The comfort and style is top Quality. They really have thought of everything and details galore. Show less

Great little RV. Drives like a car. Easy to park. Super comfy bed. Shower is a bit tight, but it works. Airstream service a bit busy and expensive but people want the best so it is always popular and you get what you pay for. Show less

Garbage. Don't buy one. I spend $175,000 for this unit and it is continuously in the shop for a whole variety of reasons. The 3 year "limited" warranty is exactly that: Limited. After one year it won't cover parts and labor for components that were purchased and installed by Airstream to construct the motorcoach: Generator, AC, Heat, refrigerator, etc etc....basically the entire thing. I've run into other Airstream owners with the exact same complaints. I'm through with this thing and am trying to sell it. I could have purchased another Sprinter based RV for less then half of what I paid for this. Show less

Likes: Easy to drive and maneuver. Great on gas mileage. 17-20MPG, from mountains to flat plains. All safety features, lane assist, collision warning system, Mercedes quality cab, with Ultra leather (very soft and durable). Capable of pulling 5,000 lb, with the Mercedes diesel, no problems what so ever. One button to lower couch for sleeping. One lift on each jump seat, and you have a king size bed. Plenty of storage inside for two people. Great for traveling across the country... stay in BLM's, Cracker Barrels, and every fourth day get a traditional full hookup to dump tanks and take on fresh water. Instant hot water, no tank to keep hot. We moved down from a Diesel (Tiffen) pusher, and have greater flexibility going down town and parking. 20,000 mile oil change requirement (I did it at 10,000). Very easy to winterize. Dislikes: Propane fill is very low on the coach. Can not take family camping: this is a two man coach...very high end equipment. Two TV's makes no sense?! Rear TV sticks out in pathway 3".....Airstream could have done better. Can not launch a boat due to the generator being low near rear wheels....could get water in your oil (read this on the internet...not actual experience) Show less

Had a leak in bathroom Jose it was fixed incorrectly last year. Same dealer ( Windish in Denver) says they can not fix it until August it’s June now.The dealer said I should haVe called sooner they’re to busy. How was I to know it would break again. You call airstream customer service your in a que of more than 10 calls in front of you. Show less