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Airstream Atlas reviews

4.1
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Liveability
4.7
Overall quality
3.0
Floorplan
4.7
Driving/towing
5.0
Factory warranty
3.0

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3 ratings and reviews

Voted most helpful review

April Alexander

California

Reviewed on 2020-09-04

RV reviewed2020 Airstream Atlas

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3.0
Purchased the 2020 Atlas in October 2019, took it on its first real road trip in June 2020 only to have multiple things break on the van - one of which was the bathroom door brackets broke, the magnet they use did not work and it feel off all together. Drawers and cabinets did not stay closed even though locked, handle broke off the screen while driving, the outside storage cabinets would not unlock and the list goes on all while this had maybe 500 miles under its belt. As my husband would say, the bolts were on hand tight. We had to take it to a dealer in Washington to have them help with the bathroom door they found other issues and did not want to truly touch the van since it had so many issues. They helped us rig the door so we could finish our trip which was nice of them. The van has been at the dealer service for over a month with no phone call updates from them nor are they returning our calls. I would not suggest this vehicle or the dealer in Southern Cal off Beach Blvd.
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
...
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Voted most helpful review

ROBERT KHOO

New Jersey

Reviewed on 2021-07-14

RV reviewed2020 Airstream Atlas

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4.2
Bought Feb 2020 and due to pandemic, only has 6000 miles on it. Problems: 1. Fridge broke down in Spring 2021 - had to wait 6 months for replacement. I have been traveling with a cooler. 2. Constant issues with steps not folding up when door is closed 3. Door would not open when vehicle stopped. 4. Stabilizer jacks stuck and would not descend for months 5. One ceiling vent falling off Otherwise very nice to drive. Airstream needs to improve quality in production and be more responsive to customer.
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

DVL

North Carolina

Reviewed on 2020-10-31

RV reviewed2020 Airstream Atlas

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5.0
This has been our very first RV experience of any kind. We have had the Atlas for 5 months, and have spent 20 nights in it and about 5,000 miles. We've had a few minor problems that I fixed myself. After reading of some problems others had I emailed customer support and asked if they could identify any common problems that I might run into, and what I could do to be prepared. They promptly sent me information about some replacement fuses I could keep on hand, and a replacement pin for the automatic steps. I haven't needed either. I've owned many new cars and I realize that on such complicated machines there will be problems and adjustments needed. The Atlas is even more complicated, so it shouldn't be a surprise that things might happen. But (knock wood) I've been very happy with the Atlas and the responses I've gotten when I've communicated with customer service with questions. I've had many compliments from other rv'ers, and I love the conveniences and ease of setup and moving.O
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
...
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