2019 HEARTLAND Prowler Lynx reviews

This is our 6th camper. We have a Prowler 255 lx. (Our couples camper).The layout is pretty good for a small camper. It's all in what parts of the camper are most important to you. For us, it's the living area. So that's very roomy. For our added comfort, We removed the big u-shaped dinette and put the 2 recliners there so it would be easier to recline them without them hitting the sink. We put a small table and chairs in the front at the big window where the recliners used to be. The bathroom and bedroom are tight quarters but they work as needed. The slides appear to be made well and the seals are good. No leaks. The exterior quality of the cabinets are very poor. The outside of them is contact paper and already peeling off after only 1.5 yrs of summer weekend use with no children. We would have appreciated having the outlets on the wall at the kitchen area instead of under the cabinet. Sone appliances don't have cords that reach and it doesn't make sense to have extension cords running behind the sink area. Other than a few of the mentioned items. We do like the camper. Show less

This is the worst money I've ever spent on any thing junk there is no other way to describe this piece of junk.We started out first trip door kept coming open had doors replaced taps in backwards trim falling off just one thing after another now they put calking in all went hard and fell out not there problem no good will with this company no one should buy their product then they could close there doors. They need people in head office who care about customers. Show less

This thing is trash. The only good thing about this is the floor plan. Upon buying a brand new prowler it came with soo many things bad with it. The motherboard for the water heater was bad. The sensor for the black tank is bad. I've only lived in it for 3 months and everything is already coming apart. This camper should not be sold for more than $14,000! The a/c will not stay cool in the summer, all the cocking is coming apart. Prowler got the cheapest material and threw it all together and is trying to sell for a high price. Dont make the mistake I made... the restroom door will not close because whoever made it didn't line up the door to the hole right all the walls are breaking because they are made of the thinnest possible cardboard. This is just an honest review. Show less

I have a 2019 255 LX prowler, it has been a problem Every since I bought it it’s junk, I’ve called the manufacturer and I also called the people that I bought the RV from and they tell me that it’s out of warranty but I don’t understand how it’s out of warranty it’s only 18 months old however the following problems exist, Ac doesn’t work, The refrigerator quit, The water heater is constantly failing, Not to mention that I fell through the floor because apparently whoever assembled this camper did not know That a rubber grommet goes on the drain of the tub which was not properly secured to the P-trap into which it was loose too. And had been leaking water for sometime now but it wasn’t visible to me. In a 46 x 46 area there was no screws holding the wood in place Fascinating it to the floor joists. This is called structural support for the cabinets to fail in supporting the refrigerator and the stove all framework under the bottom of the cabinets are cracked and the rot goes under the cabinets all the way from the The bedroom on an angle to the rear door all the way to the rear window. The people at heartland said that there’s nothing that they could do for me that I should be looking for water dripping from under the camper, I said that’s impossible to do because I work 8 to 12 hours a day and wouldn’t know it but anyway it’s a manufactures defect and they should have to fix it or put me in a new camper. My rating on this camper is a -100. Show less

I have very little words to describe this type of camper other than it being one of the most hideous pieces of junk I’ve ever owned in my life.The water heater is out I have to keep fixing it. The refrigerator is out so I bought a mini fridge. The AC has to have Freon add add it to it every so often thank God I’m in Ac Guy right! Well the other day I was taking a shower got out the shower and fell through the floor so I started ripping up the floor and noticing that the Joists were black And the insulation was saturated with water as I move forward with ripping things up I noticed more and more damage this is why the refrigerator support and the stove support from the floor has crack in the cabinetry and this is also why the cabinetry has fallen due to the weight of the stove not being structurally supported. Not to mention the bad spot in front of the of the door that you have to step clean over if not They’ll be another hole in the floor the people at heartland manufacture company or strictly for the company and not for the consumer I strongly suggest you stay away from this manufacture in any of its products because they are junk. I purchased this RV so I can finish my house I work 8 to 10 hours a day and the guy told me at heartland that they’re not designed to live in so I told him to do the math on 365 days that I was gone 8 to 10 hours a day and tell me how many hours that I was in the rv. Then he got all cocky with me so I got cocky back and I told him if it was meant to live in or stay in for a reasonable amount of time why was a stove and a refrigerator put in them, and he couldn’t answer me. Show less

I bought a 2019 Heartland Prowler Lynx 30 travel trailer a few months ago. We have literally lived in this thing for 2 months while we build a house and I have already had to replace the thermostat twice. Additionally, water leaks around the toilet when you flush it, the trim that separates the sofa from the dining table is coming apart, and as of 2 days ago, the furnace stopped working. So let me move on to Heartland's excellent customer service (sarcasm). When I encountered the first problem (thermostat), I was informed that the warranty requires that I bring the RV back to the dealer, which is 120 miles from where I live. As stated earlier, I'm living in the RV while I build, so I've already set this thing up on jacks and installed plywood around the bottom for the winter. Not to mention, I had to have it delivered because I didn't have anything to pull it with. Therefore, taking it back wasn't an option. Besides, I'd be out more money doing that than if I replaced the thermostat. In Heartland's defense, in this one instance, they decided to mail me a replacement thermostat for free, instead of requiring me bring the RV to them. I installed it and same problem; the settings jump around like crazy. Incidentally, this particular thermostat has HORRIBLE reviews on Amazon. I finally managed to get the setting on the 2nd thermostat to stay put. You just can't adjust it or it goes crazy. I called Heartland and they couldn't recommend any other thermostats I could get as an alternative. Seriously? So I'm stuck either paying an electrician to come fix it or spend about the same amount of money, if not more, having it hauled 120 miles? I won't even get into the other problems, as they have not been resolved either. I thought buying a new RV and reselling after I built my home would be preferable to renting, WRONG ! Plus, I thought we may want to keep it afterwards and maybe go camping occasionally. Ummm, I don't think so. This piece of trash is most likely to leave me stranded or blow up and night in my sleep. This is my 1st RV experience and it will be the LAST ! Heartland has left a lasting bad impression on this first time RV'er. I would recommend this product to anyone ! Show less

We bought this camper in April and it is falling apart. The a/c freezes constantly and for some reason it is not on its own breaker. It is attached to every plug and the microwave in this camper. So naturally everything trips when you run the microwave and the a/c. The counters are peeling off. My 1998 trailer isnt even doing that. Overall its a 25k piece of junk. Show less

We purchased this trailer brand new in May of 2018. It was a piece of garbage from day one...from the toilet paper holder to the awning leaking and tons of issues in between. We called the dealer we purchased from and had no response. In June of that same year I had a heart attack and my husband fell and broke his back. By the time we got back to the trailer the 1 year warranty was expired. The manufacturer said "sucks to be you". The dealership was a little kinder as they didn't respond to our original complaints, however, all they were willing to do was take it back as a trade in. I paid 47,000.00 and they offered 24,000.00. Don't deal with Keystone if you can help it!!!! Show less

This is a complaint and seeking guidance. I purchased the 32LX Lynx Prowler in November 2018. It is February 2019 and so far we have discovered several issues and concerns: 1. The insulation in the trailer is inadequate as moisture appears around the doors and windows, as well on various areas of the inner walls and in corners, such as where the dinette cushions are sitting for normal use. 2. Mold has begun appearing due to the moisture, around the dinette and in the bedding areas. 3. The oven will not stay lit and continues to go out once lit. The service people have a part that "may" fix the issue. 4. The rear van/vent in the Bunk area rubs the top guard on the exterior of the camper, and causes us to avoid use. 5. The duct work was not sealed thoroughly and you can see where the ducts are breaking away from the vents to expose open areas in the floor through the vents. 6. The shower insert is separating form the wall and shows signs of pink mole/mildew at all of the corners. This is regardless of weekly cleaning. 7. The thermostat barely stays attached to the wall and makes using the buttons impossible. Even tightening the screws does not help keep the control attached to the wall. Most importantly, both of my children have been diagnosed with Bronchitis two times while in this trailer. And I have to assume this is from the mold and moisture, since I could count on one hand the number of doctor's visits they had, in 5 and 2 years, before staying in this trailer. I understand that most or all of the issues stated above can be resolved with a service call. However, I feel it is poor design since this trailer is not even 6 months old and most of these issues were discovered within the first 2-weeks of ownership. Show less

We purchased this trailer as a temporary living situation while we are house-hunting. We have been staying in it with two small children and a cat for about four weeks and while it’s not bad, I wish we had looked at a few other models before making a decision. The Prowler seems to be hastily assembled with several things being overlooked. (We have an appointment with the dealer to fix several issues in a couple of days.) For example, the water leading to the toilet is slowly dripping onto the floor. The thermostat is very loose on the wall and when tightened will become loose again in a day or two, making the controls difficult to use. The faucet at the kitchen sink wasn’t sealed with silicone or caulk so when water gets on the counter around the fixture it ends up dripping into the cabinet below. Our oven will not stay lit because the thermocoupler is faulty. The insulation in the walls is very poor. We have had several cold nights and we actually have a thin layer of condensation forming on the walls and considerably more on the windows and around the exterior doors. If you consider purchasing this (or any other) trailer, remember the beds and try lying down on them for a few minutes. The queen bed and all bunks are very hard in our model. They are also very short. My husband and I aren’t exceptionally y’all and yet we both have our pillows crammed as far as they will go and still our feet are hitting the wall. My daughter’s bunk is only about five feet long. Overall I’m glad we have a trailer vs having to rent something but again, I wish we had looked at a few more models than we did. Show less