2018page=2page=2page=2 heartland Pioneer reviews

I bought this used and the first month i found leaking roof Fixed that then a month later redone it bad seals got then fully redone Not built well there are 3 different leaks coming from the plumbing One in the kitchen faulty pipes and not made well missing pieces and not built well bathroom is the same faulty pipes and leaking have to get this redone on insurance as if it was a broke or leak but this is not made well The side is coming apart at the seam where the awning is Where the slide out is there are missing parts and screws And badly made These are cheaply made rvs i don’t recommend at all unless you have money to lose i will buy another but not from them ever again Show less

Bought new at Camping World Lakewood, NJ Feb 2018. Spent 2 months the rest of the time it was unusable either waiting to be repaired or in the repair shop. while in Florida Air conditioning broke, no hot water from the propane side. hole in storage unit wall. rear screen enclosure in the toy section fell down. 2019 awning came down. golf cart bottomed out and ripped up the floor. clean water fill cap kept popping off. cable TV connections where not connected internally. It is now 2022 been at camping world for 2 years. STAY AWAY FROM HEARTLAND & CAMPING WORLD.!!!!! Show less

Bought new at Camping World Lakewood, NJ Feb 2018. Spent 2 months the rest of the time it was unusable either waiting to be repaired or in the repair shop. while in Florida Air conditioning broke, no hot water from the propane side. hole in storage unit wall. rear screen enclosure in the toy section fell down. 2019 awning came down. golf cart bottomed out and ripped up the floor. clean water fill cap kept popping off. cable TV connections where not connected internally. It is now 2022 been at camping world for 2 years. STAY AWAY FROM HEARTLAND & CAMPING WORLD.!!!!! Show less

When we picked up our Our toy hauler from Colorado Springs camping world it was still dirty inside. Because they were late in allowing us to pick it up we had to drive directly to Missouri because my mom was on hospice. By the time we got to Missouri there was metal from the screws and wood pieces and everything else that was all over The floor inside. It had fallen out of every single opening possible. Got the trailer cleaned up and we ended up having to live in it for a month before my mother passed. So we knew all the things that we absolutely hated about it by the time we got back to Colorado. Besides them leaving all the dirt in the registers and up in the ceiling and not cleaning these are the issues we found that had to be repaired. 1. The sink in the bathroom was Extremely teeny that you couldn’t brush your teeth in it. 2. the corner cabinet was so low in the bathroom that you could not get your face over the sink to do anything. 3. I had to open up every single opening the registers under the sinks everything and vacuum out all the trash that was left. We are now four years later and I’m still getting pieces of trash from the ceiling coming out the vents after a drive even after cleaning everything. It looked like they swept all the trash into the heater vents. 4. I had to redo the entire bathroom because the panel in the shower even though it was never used was falling off the wall. So I went in with the plastic 4 x 8 wall sheets and cut them down and made the entire bathroom 100% waterproof. 5. When you travel the gray and black water pull handles when you empty the tanks hit the ground the handles break and fly off because they’re so low. 6. On those pulls not only do the handles break off like I said above they’re so low that it opens up your gray and black tanks and when you go to empty them all your crap is already by the Cap so of course it goes all over when you open it up 7. The design is bad and they left absolutely zero storage under the bed. 8. Not enough electrical outlets for today’s market. 9. Your hot water heater turned on and off is located in the bathroom right by the sink which is totally stupid it should be away from water. 10. Wasted space inside the trailer that should’ve been utilized for a countertop in the kitchen. 11. Both the Faucets in the bathroom and in the kitchen were broken by the time we got home. 12. All the plumbing either came apart or was loose. 13. You have two separate remotes one for TV and one for the radio. Unfortunately the TV turns on both the TV and the radio and the remote for the radio does not work at all. 14. They give you a remote to change the lights on your awning and also in your speakers and under your trailer. They do change the lights on the awning but unfortunately the lights under the trailer and in the speakers are red and when you have them turned on it looks like a little whorehouse with a devil face on the outside because the red lights inside the speakers glow. 15. The plastic covers over the wheels on the inside came loose so all the road dirt came inside. 16. The windows are all a joke they don’t close tight and they allow wind and rain to come through if it’s a certain way. 17. The wheel covers on the outside came off and we were broken by the time we got home. 18. The wiring for the awning is so loose were the folds together that it caused a short and the awning stopped working. 19. The back ramp and the front door allow road dirt and air to come through while you’re traveling. 20. You are not given any schematics of any kind for wiring or heating plumbing what all the doors are on the outside etc. so when you have an issue you’re pretty much left on your own to figure it out. Right now my main problem is that plugged into the 30 amp my microwave works but none of the outlets inside do and I’m trying to figure out how they’re wired. 20. All outlets inside say that their GFI but there’s no push buttons on them so how are you supposed to reset? 21. When you lay down both couches to make a queen bed with the table the table doesn’t fit all the way down and so you have bumps. 22. When you fold up the table it doesn’t fold up flat meaning like 4 to 6 inches away from the wall. It folds up sticking out on both sides to the point where I couldn’t get a four wheeler in without rubbing up against it. Anyway that was all within a month and so I went in totally gutted it and started fresh. I now have one huge sink in the kitchen with a real kitchen faucet. A big sink in the bathroom with a different type of cabinet. New plumbing more electrical new flooring old flooring stained really bad. I redid the folding beds So that they fold flush against the wall. Plus I got rid of the POS table that came with it and made two tables to fit in the same space that actually fit down where they’re supposed to for the bed. Anyway this is just some of it and now we love our trailer. Show less

Good overall trailer that we like to use from time to time. The travel trailer continues to be trustworthy for our desired use of leisure. If I had to recommend this travel trailer to others I would rate it as eight of ten for an entry level trailer. Show less

Run do not buy. Bought in April 2018, by June 2018 had to fight with camping world to look at it due to everytime it rains the dinette slide leaks. The toilet leaks, the pipes inside the trailer going to outside shower leak. The water pump leaks. The ac installed cannot keep up with the Fla heat. All screws falling out of fender Wells. Lights on awning work sometimes. This is a eye candy model but the list of problems go on. Camping world claims they fixed slide leak but today is June 23,2021 and I’m trying to find someone to look at slide water damage. All flooring under slide needs replacing as it’s caving in. Camping World are Liers and Heartland does shotty work. The price was cheaper than others and now I know why. So basically I’m stuck with a 300 payment each month and a camper that can’t be used and I can’t trade it in because I’m Too too heavy with bal. Do not buy learn from my mistakes. And of course anything water related is not covered by warranty imagine that’s. Final thought the electrical is constantly flipping the breakers hopefully it will catch on fire and I will be rid of it. Show less

We’ve never had any problems a few minor things , ceiling and some peeling off of cabinets. No spare tire only real complaint. We have taken it about 10 times. Air and furnace work great . Taken grand kids and 2 dogs camping and husband has taken it hunting with our son. Show less

We bought the Heartland RV brand new from Camping World first mistake, got it home battery wasn’t secured so we dragged it home. Got it replaced and the first we used the shower it leaked took back for repair, took them 2 weeks lost our keys, lost a cover on the running lights, left the panel off where they fixed the leak, left it dirty and greasy, old parts left in the shower. Took the RV out again this weekend went to use the shower it’s leaking AGAIN! Poor craftsmanship, cheap mattress. Do not buy this brand. Show less

We purchased our camper from camping world in February 2018 and have had issues since day 1. We live over an hour away from camping world so taking the camper back and forth is aggravating and not to mention the time you have to leave it there for repairs. This takes away from the time we could be using it. We have a major problem now, the floor at the big slide is ROTTED! The floor at the small slide is in perfect shape. We have never opened one slide without opening the other one. I called pioneer and they said we would have to take it and leave it at camping world for them to tear the floor up, and take pictures, and send the pictures to them so they can determine if it’s our fault or theirs! This is such an inconvenience for us. We will NEVER buy this brand again and hope that you will think long and hard before you do! They are built very cheap and poorly. One other problem was the decorative glass above the couch just fell out and busted everywhere because it was put in with a thin strip of glue. The bathtub leaked every time we used it, they fixed that saying that the pipes weren’t put together when it was built. It’s been one thing after another. We can’t enjoy the camper like we want to because there is something ALWAYS wrong! Show less

Overall, I have been pleased with my RV. However, I have encountered many small things that indicated a lack of pride in craftsmanship at the manufacturer's level. If you do most of your own work because of not wanting to leave you rv for multiple weeks for repair, you find many issues that I don't believe should be found by the owner. I found chunks and pieces of debris left under my sofa, under the sink and under the tub/shower. Every saeled panel I have had to remove had metal, wood chips, sawdust, etc. left behind. To easy for the manufacturer to clean up. I have found numerous leaks from under the sink, a water connection with a loose clamp, and a broken p-trap fitting. I have decided to repair all these on my own because I do possess the skills to do so. I just feel that many of these are a lack of pride in craftsmanship at Heartlands level. Again, I love most things about my RV, but feel these issues are simple to fix with better quality control. Show less