2014 heartland Cyclone reviews

We bought this toy hauler new in 2014 after doing homework on every toy hauler we could find. 2 adults 3 boys 2 Doberman 2 Indian motorcycles 1 F-350 diesel This trailer has been fantastic for 9 years and is still fantastic. When loaded for a beach trip, we are over 20,000 lbs and you don’t know it’s back there. We did have a small issue in September, 2021 when we were having the trailer Winterized and washed at General RV. They were on the roof and noticed a soft spot near the front A/C unit. As it turned out, that unit was installed incorrectly from Heartland in 2014. They stapled through the roof in the wrong direction and water got in and rotted the roof through the years. General RV in Canton, Ohio took the time and pictures and sent everything to Heartland. Heartland agreed that this was 100% their mistake. After 9 years (obviously outside of any warranty coverage), Heartland told us if we would pull the trailer to their facility in Indiana, they would completely tear off the old roof and install a new roof. Obviously, that is what we did and we currently have a 2014 trailer and a 2 year old roof. Our next trailer will be a Heartland. Show less

This is a beautiful toy hauler and we love it but there have been problems since we bought it new. When purchased, we noticed the cargo door was warped. It was under warranty and was replaced. The back door wouldn't open and had to be adjusted. The awning LED lights didn't work and had to be replaced. The globe on the hanging light fixture in the kitchen shook loose and shattered. There are 2 electric side awnings that would not retract while we were camping. We had to have a repairman come to the RV park to override the motor and retract them manually. The ceiling exhaust fan motor went out and had to be closed manually. Show less