Northwood Arctic Fox reviews

We had 14 defective issues after inspecting our 2020 AF. .. interior and exterior. We brought our 5th in for service and they were able to address 10 problems. But not the most costly 4. Northwoods would not cover them. I called and had to leave messages that they never returned! They simply do not answer the phone!! Also, there were cosmetic issues.. chalk and glue smeared everywhere!! A big gash on the bathroom floor from what looked like a heavy tool that fell on it, and was filled will putty. .. the kind that doesn't harden! Puckered carpet in 2 areas. .. and more! Now, 3 years later, the water and waste sensors don't work! So we have no idea what level our tanks are! Our automatic leveling Jack's don't work, a bar broke on the main slide-out, and needs welding. These campers are very expensive compared to 'average' units!! One would expect quality and customer service to be top priority to the company (Northwoods)! But that is far from!! We never would have bought one of these campers, had we known!! Show less

So this review is a follow up to my last review with regards too the Norcold Refrigerator....i had to replace the entire cooling unit...my unit didn't survive a freezing winter being plugged into shore power. Something else I have learned...not sure this is by design or a design flaw but you cannot use the slide out even if you are plugged into shore power without the batteries hooked up....has to have 12v and won't receive 12v from the converter. Another resent failure was my highly rated Dexter axel brakes.. they failed after about 6k miles. The brake linings have separated from the brake shoe damaging one drum...all brakes had to be replaced. On a positive note the couch is well made but some major parts have failed way too soon for a highly rated new trailer. Show less

Excellent quality and design. Very good floor plan. Easy to tow, easy to hitch to and set up. Fit and finish is very good. Suspension and frame are top notch. A lot of storage space. Quality exterior, stylish interior Show less

This is our 2nd Arctic Fox 5th wheel. This 1 has been to Muncho Lake, B.C. from So. Calif. as well as Florida and many points between. Only problem has been shear pin to big slide gear breaking. Love the camper--Northwood makes a quality camper and takes a lot of pride in their product. Show less