CrossRoads Volante reviews

Purchased in in April of 2023. Took it to a seasonal site and parked it there. Found out the water pump is bad, leaking city water in the fresh water tank. DOmetic thermostat is not working properly, it starts and stops all int less than 15 seconds. Very cheaply made not happy at all. Show less

The interior is very attractive- and plenty of room for myself - furniture is comfortable- great storage spaces - huge closet - basement storage plentiful - residential fridge I added is a real plus - self defrost- mattress firm mattress with expensive protective cover Show less

Purchased the Volante FB32 spring 22. This is second rv I ve owned in relatively short time. First was a forest river DB19XL. Needed more room so we shopped for an upgrade. . I was blown away by the features and floor plan. Plenty room. Lightweight for its size. Pulls pretty dang good behind my 6.2 Gas F250. Travel trailers smaller in size weighed more than this one. I will say initial quality is pretty good. Everything works as it should. I had problems with the forest river in initial workmanship and did find two things on this unit as well. We shall see how this one does after a couple years of on and off wknd use. It's by far the best laid out floor plan I've seen offered. I did notice a teeny tiny stress Crack in fiberglass outside by vent while inspecting it. Also one of the ceiling wood seam straps might have been missing a tack. I believe all campers have some workmanship issues. I could nit pick all of them I looked at while shopping and find something wrong. I think it's the nature of what they are. If you are a bit of a handy man and don't mind tightening things time to time the campers are alright . My advice is use the hell out of it in the first year so you find all the bugs and they can be covered by mfr. Warranty. Time will tell how my Volante does but 2 weeks along so far and Love it. I would recommend a Volante for comfort appearance towability floor plan layout classy appearance inside and out functionability and over all ergonomics of comfort. I only put one star for factory warranty support because I cannot rate them yet as I ve not had to address anything through the factory yet. Show less

We purchased our 5th wheel from Boat and RV in Hamburg (since that they have went out of business). We have had nothing but issues after issue with the camper. It’s been in the shop almost more than not. Some of the issues we had/have; leveling system didn’t work, roller under the bed tore flooring, awning arms broke. awning pulling away from camper, wall coming apart, inverter don’t charge the batteries, sofa broken, kitchen slide hits island when closed, rear bumper was pulling away from unit are to mention a few. Camping World purchased the dealership and and we are still fighting to get the issues resolved. Show less

The electrical system is FUBAR. The battery disconnect is wired incorrectly. The GFIC in the bathroom was wired line-in load-out backwards. The queen bed didn't have center supports and collapsed on the first night. I will make this unit livable but the hours required are not for the faint of heart. I will give the Designer credit for a livable unit with 1 and a half baths. Just be prepared to glue, seal, support, reinforce, re-wire and work on your "new" trailer. As a side note: When I went to pick up the unit the LF wheel bearing was exposed and dry. We caught that and the Dealer re-packed the bearing. Be sure to inspect everything before you tow. Good luck, Mike. Show less

The workman ship is poor. The quality is very poor. The slide out leaked within 2 days of having it. The fuse blew in the refrigerator at the same time. The bathroom showers leaks. The antenna that is suppose to be state of the art is trash. Cannot get more than 3 channels, where we got 28 in the same spot with our 2012 Razor back. Communication is not an option. Dont buy a crossroads. Show less

A selling point was that it was built by omish. I always thought they had great building techniques until they got into this industry. The craftsmanship is horrible the dealer warranty is even worse. I spent my hard earn money on this and I’ve got a box of crap on wheels Show less

Bought brand new from PORTLAND RV show. Quality and workmanship is extremely poor. Every time I take it out to camp something breaks. I pulled it halfway across the US and make several repairs along the way. Screws came out of the underbelly exposing electrical wiring which I repaired in a Walmart parking lot on the interstate. After getting it to my destination, I had to take it to a Crossroads dealership where I had to leave it for 2 months to be fixed. Crossroads warranty department was very difficult to deal with. After many frustrating calls, I was able to get most things repaired under warranty. I had over 40 items requiring repair. Screws came out of light fixtures, sliding door rails, the screws holding window valences came out and valences fell to the floor during travel, I eventually Gorilla glued them because there is nothing behind the thin walls to screw the screws in to, the legs on my sofa couch split and broke from brackets that is screwed to the floor from road bounce, and the list goes on. I’ve replaced the rear tire mount 3 times because it’s too weak to hold the spare tire and rim, now I just leave it off and throw the wheel and tire in the back of my truck. The factory AC started freezing up on my first summer use - had to have it repaired. Only one AC comes standard and it no way will keep the unit cool. I had to install two more 13,500 BTU AC’s to keep it cool. The electronic auto leveling system is a joke and 90% of the time I have to manually level. The unit came with a residential side by side Frig, and the slide out is not designed to hold that weight. I verified this through a trained Criss roads technician. The result is that the slide out drags the floor and it’s damaged the laminate floor. Crossroads refuses to fix it claiming owner damage. Worst purchase and buying experience I’ve ever had. Nothing but frustration. If I could take the RV back I would without a second thought. Show less

I purchased my Volante in August 2018. This is my first travel trailer, I’ve always rented in the past. I made the unfortunate mistake of buying from a dealership out of state, only because no one locally could provide the model number I had decided on. I loved the floor plan and the way the bunk room was laid out compared to other models. I’ve used this trailer over the past 6 months quite often so feel confident with this review. First of all, I strongly suggest you buy or have a dealership locally to you. Even then, getting an appointment with a dealership to fix all of the issues you will run into takes on average 2-3 months (minimum) of planning. The dealerships I’ve had to schedule with will make your appointment 40-60 days out. Then once they have your trailer, you can expect for it to be at the dealer at least 30 days if not longer. I’ve had to do this 2 times on this brand new 2019 model and it’s a real pain. With this trailer you can expect that it will not be built with quality workmanship. Things are barely glued, barely stapled, barely working. Be prepared to re-glue, reseal, re-staple most things. In the first 6 months of ownership I’ve had to replace all leveling jacks because they came with 5k lbs jacks that were flimsy and all 4 of them bent within the first 3 uses. I’ve replaced with 7500 LB jacks. The entire u-shaped kitchen basically fell apart. The kitchen is built on a slide, all the staples came out and had to be secured with screws. Electric water heater failed and had to be replaced. Electrical switches on main control panel failed and had to be replaced. Most of the inside panels that were barely stapled to the moving slide have all been re-stapled and re-glued because after a few uses the panels started to peel Away from The edges. I’ve had to replace a handful of fuses. It’s only april 2019 as I write this review and tonight I noticed the ceiling in master bedroom dropping at the seam. I’ll end up figuring out how to add adhesive myself since going back to the dealerships are such a big process. The bottom line is this trailer is built quick with no real quality over site. Every single window, frame, kitchen sink, shower, and pretty much everything else in the trailer had to be resealed with rubber cement. It’s a poor quality trailer and I would suggest you spend the extra money to buy something built to higher standards. I will not be buying another crossroads ( now owned by Keystone). The wooden support beam under the master bed has broke as well. When I went to replace it, I realized it also just had 2 staples holding it in place ( btw I’m less than 180 lbs, not sure what the bed is rated) Cheapest product I’ve ever bought. Feature list looked great but everything is lowest quality you will find. Seems like it was mass built and just thrown together. Paid $38k and can’t wait til it’s paid down enough for me to sell and invest in something else. Pros: looks nice cosmetically, fridge stays cold, ac and floor furnace both operate nicely ( after electrical switches and fuses were replaced ). One other thing I noticed was the flooring over around the floor vents are not glued down. When I walk over the floor near one of the vents, the floor is bubbled. I can push my foot down and hear it making contact with floor below. Also, after 10 or so uses, I also had to replace the pull lever for the gray water tank, And the propane tank holder. Almost forgot about those. Nothing was covered under any kind of warranty except for the electric water heater and wall switches that died after 2 trip. Just be prepared to put in some work. Making multiple appointments, towing back and forth, being without trailer for a few months at a time, hours of personal repairs is a lot of work for a 8 month old product. Show less