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Floorplan

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CrossRoads Tow Behind Car reviews

2.5 (3 reviews)
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Liveability
3.0
Overall quality
1.0
Floorplan
3.3
Driving/towing
4.0
Factory warranty
1.0

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Stars Refinement

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Voted most helpful review

Al and Michelle

Reviewed on June 24, 2023

RV reviewed 2022 CrossRoads Sunset Trail Super Lite 331BH view listing

1.8
We purchased in April 22. Insides walls were moving around by October. Sent back to factor in January 2023. Got back in April 2023. The transporter towed it there and back. We went out in May for two weeks. Had some trouble controlling trailer. Took to dealer when we returned and leaf spring was broken. Manu... read more
We purchased in April 22. Insides walls were moving around by October. Sent back to factor in January 2023. Got back in April 2023. The transporter towed it there and back. We went out in May for two weeks. Had some trouble controlling trailer. Took to dealer when we returned and leaf spring was broken. Manufacturer would not honor warranty, eventhough they had it for 3 months of our 1 year warranty and their transport could have broken the springs. Also tires are worn on inside, which could have been caused by broken spring. And then to top it off, the extended warranty would not cover the springs because our mechanic could not tell how the springs broke. They just broke! Our dealer is as frustrated as us because they said they have never had this many problems from Crossroads. We are just about to stop payment and relinquish to the finance company. Rebuilding our credit would be cheaper than trying to maintain this trailer
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Judy Despenas

Iowa

Reviewed on October 12, 2016

RV reviewed 2015 CrossRoads Rezerve 33RL view listing

2.8
I have had nothing be trouble with my trailer, I have not own this trailer for 6 months and have had it in the shop 4 times the last time the new tire failed on the interstate and did 375.00 in damage when I called the company to see what they could do they don't stand by the tires that is up to the tire manu... read more
I have had nothing be trouble with my trailer, I have not own this trailer for 6 months and have had it in the shop 4 times the last time the new tire failed on the interstate and did 375.00 in damage when I called the company to see what they could do they don't stand by the tires that is up to the tire manufacturer when I call them all the will do is replace the tire if I had it or a picture of it which is someway on the interstate. We had a second tire go bad thank god it was not on the interstate so we replaced all the tire at the cost of $580.00. When I called back at crossroads they have me leave my number and they will get back to me, I am still waiting, I whsh I would have done some more research on the the company before buying maybe I can save someone else the headaches that I have had.
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Helpful (2)

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Voted most helpful review

Judy Despenas

Iowa

Reviewed on October 12, 2016

RV reviewed 2015 CrossRoads Rezerve 33RL view listing

2.8
I have had nothing be trouble with my trailer, I have not own this trailer for 6 months and have had it in the shop 4 times the last time the new tire failed on the interstate and did 375.00 in damage when I called the company to see what they could do they don't stand by the tires that is up to the tire manu... read more
I have had nothing be trouble with my trailer, I have not own this trailer for 6 months and have had it in the shop 4 times the last time the new tire failed on the interstate and did 375.00 in damage when I called the company to see what they could do they don't stand by the tires that is up to the tire manufacturer when I call them all the will do is replace the tire if I had it or a picture of it which is someway on the interstate. We had a second tire go bad thank god it was not on the interstate so we replaced all the tire at the cost of $580.00. When I called back at crossroads they have me leave my number and they will get back to me, I am still waiting, I whsh I would have done some more research on the the company before buying maybe I can save someone else the headaches that I have had.
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
Show less
Helpful (0)

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