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2020 CrossRoads reviews

3.3 (18 reviews)
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Liveability
3.9
Overall quality
2.3
Floorplan
4.4
Driving/towing
3.8
Factory warranty
2.2

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18 ratings and reviews

Voted most helpful review

Dawn Eipeldauer

Tennessee

Reviewed on June 23, 2022

RV reviewed 2020 Crossroads Volante 326RK view listing

2.6
The interior is very attractive- and plenty of room for myself - furniture is comfortable- great storage spaces - huge closet - basement storage plentiful - residential fridge I added is a real plus - self defrost- mattress firm mattress with expensive protective cover... read more
The interior is very attractive- and plenty of room for myself - furniture is comfortable- great storage spaces - huge closet - basement storage plentiful - residential fridge I added is a real plus - self defrost- mattress firm mattress with expensive protective cover
Livability
3.0
Overall quality
3.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Yvonne Miranda

Texas

Reviewed on April 25, 2022

RV reviewed 2020 Crossroads Cruiser Aire view listing

4.2
My specific open lay-out is met in this unit. Roomy with abundant windows and modern interior colors. The issues have been with factory quality. It was rush built or the employees lack in skills. Obviously Managers are not checking the work either. Our rv had minor issues but alot of them. Most have been res... read more
My specific open lay-out is met in this unit. Roomy with abundant windows and modern interior colors. The issues have been with factory quality. It was rush built or the employees lack in skills. Obviously Managers are not checking the work either. Our rv had minor issues but alot of them. Most have been resolved.
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Richard J McCabe

Massachusetts

Reviewed on April 17, 2022

RV reviewed 2020 CrossRoads Sunset Trail 253RB view listing

4.4
After several trailers we were in the market for a 1/2 ton, couples trailer. Got all the way down to just two units. Cougar 22mls or Crossroads 253rb. ad to have a king bed, good bathroom/shower and the outdoor kitchen was the deciding edge over the Cougar. Very happy with the quality of our unit. No issues ... read more
After several trailers we were in the market for a 1/2 ton, couples trailer. Got all the way down to just two units. Cougar 22mls or Crossroads 253rb. ad to have a king bed, good bathroom/shower and the outdoor kitchen was the deciding edge over the Cougar. Very happy with the quality of our unit. No issues of any kind with 5 trips under our belt. By far the best couples unit we have seen anywhere. Upgrades we did. Dometic 320 potty, upgraded door window with shade, Fantastic fan and cover to replace the 4" fart fan, electronic door lock set
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
4.0
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Voted most helpful review

Ron koller

Minnesota

Reviewed on February 6, 2022

RV reviewed 2020 Crossroads Sunset Trail SS186BH view listing

2.8
Just returned from a two week trip. Screen door will not latch. Trim fell off the couch. Front panel fell off the furnace. Refrigerator door coming loose. Ceiling above the bunk coming down. Rear window opens going down the road, latch doesn’t work. Roof vent leaks. Have to put towels on the floo... read more
Just returned from a two week trip. Screen door will not latch. Trim fell off the couch. Front panel fell off the furnace. Refrigerator door coming loose. Ceiling above the bunk coming down. Rear window opens going down the road, latch doesn’t work. Roof vent leaks. Have to put towels on the floor when raining. Then new we hooked up water and had six leaks in the plumbing. Just a total piece of junk. Will be traded in ASAP.
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

J Shaw

Florida

Reviewed on January 19, 2022

RV reviewed 2020 CrossRoads Sunset Trail 291RK view listing

4.4
This was our first RV. We loved it because of the couple friendly layout. The living area and kitchen were spacious and comfortable. Huge windows on both sides to allow for great views and cross breeze to keep cool inside. The bathroom was large enough to move around in with a good size shower. The bed r... read more
This was our first RV. We loved it because of the couple friendly layout. The living area and kitchen were spacious and comfortable. Huge windows on both sides to allow for great views and cross breeze to keep cool inside. The bathroom was large enough to move around in with a good size shower. The bed room was tight with a king size bed. We thought about putting a queen mattress in it. There was plenty of closet space with the 2 separat hanging closests and the full sized closet in the bedroom. Tons of under the bed storage. We loved the outdoor kitchen. Small, but had the basics (fridge and grill). There was so much storage in this unit inside and in the pass through. Indoor fridge and pantry were unavailble when the slide was closed, which most of the time was not an issue, but did present a problem evey now and then (usually because I forgot something). Has a huge electric awnining that covered pretty mush the entire side, great solid steps, loved the gray interior and white exterior. My husband loved the power stabilizers and tongue jack. Electric fireplace worked well to keep the inside warm enough during cool nights (40 degrees outside). Our rig was unfortunately totaled in an accident. But I will say that not a single drawer opend and not a single dish broke even though the RV was hit in the side! So kudos the those. Had one issue with the cable that brings the slide in and out breaking on a trip, but we were able to push the slide back in and still enjoy our trip. Had a new cable installed when we got back home and now more issues. RV was the tight space around the bed, but could be made better with a queen mattress instead of the king it came with. We absolutely loved this RV. I am so sad that it was destroyed in an accident.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Mike Mccollum

California

Reviewed on December 11, 2021

RV reviewed 2020 CrossRoads Volante 270BH view listing

3.4
The electrical system is FUBAR. The battery disconnect is wired incorrectly. The GFIC in the bathroom was wired line-in load-out backwards. The queen bed didn't have center supports and collapsed on the first night. I will make this unit livable but the hours required are not for the faint of heart. I will... read more
The electrical system is FUBAR. The battery disconnect is wired incorrectly. The GFIC in the bathroom was wired line-in load-out backwards. The queen bed didn't have center supports and collapsed on the first night. I will make this unit livable but the hours required are not for the faint of heart. I will give the Designer credit for a livable unit with 1 and a half baths. Just be prepared to glue, seal, support, reinforce, re-wire and work on your "new" trailer. As a side note: When I went to pick up the unit the LF wheel bearing was exposed and dry. We caught that and the Dealer re-packed the bearing. Be sure to inspect everything before you tow. Good luck, Mike.
Livability
5.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Billy J Spencer

Michigan

Reviewed on June 24, 2021

RV reviewed 2020 Crossroads Sunset Trail Super lite 257FK view listing

5.0
Very well built, easy to pull, love the bay window in the front kitchen it allows for a lot of light to come in. Great counter space. Love the big refrigerator and pass through storage. Used to work remote and provided comfortable option for sitting and electrical plug in. Love the space for shoes when come i... read more
Very well built, easy to pull, love the bay window in the front kitchen it allows for a lot of light to come in. Great counter space. Love the big refrigerator and pass through storage. Used to work remote and provided comfortable option for sitting and electrical plug in. Love the space for shoes when come in and storage right there once you walk in. Steps are sturdy and provide rail to hold onto. Loved the curved roof made it seem bigger.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Randy

New Jersey

Reviewed on March 25, 2021

RV reviewed 2020 CrossRoads Zinger 328SB view listing

2.6
We put a down payment on a 2021 Zinger in Feb. 2020 just before Covid hit. When we signed our paperwork in March we noticed the paperwork said it was a 2020. When we brought it up to the dealer they said they had an extra on the lot and didn't want us to wait for the 2021 to come in, they didn't even ask, jus... read more
We put a down payment on a 2021 Zinger in Feb. 2020 just before Covid hit. When we signed our paperwork in March we noticed the paperwork said it was a 2020. When we brought it up to the dealer they said they had an extra on the lot and didn't want us to wait for the 2021 to come in, they didn't even ask, just assumed! Well now we know why it was "extra"! We made 2 monthly payments on it before the dealer would allow us to pick it up. No walk through or demo on how to put the slide outs out, tow it, use the heat/ac, etc. hook it up and go! Now we have both doors leaking and you can see daylight between the trim and the doors. The doors also come unlocked as the trailer settles, so we lock it and when we come back a few weeks later the doors are open! We also somehow have water coming in from under the back bunks which is a slide out. We are seasonal so we weren't planning on moving it again but the warranty is only covered "if you bring the trailer to an authorized dealer that does repairs". They don't stand behind their products nor do they care about the families they sell too. I bought a $30,000 piece of crap but I guess the salesman received his commission and the dealer got a sale so who cares about the families that are stuck paying for a lemon. If I had to do it all over, I would keep walking right past the CrossRoads dealer and find a company that stands behind their product and the families they sell too. DO NOT BUY ZINGER!! I am currently looking into the Lemon Law for my trailer that I've had in my possession for 10 months!
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Tony

North Carolina

Reviewed on October 31, 2020

RV reviewed 2020 CrossRoads Sunset Trail Super Lite SS330SL view listing

4.0
We bought this camper from Hitch RV in Columbia SC. After get it home had to take into shop to have one of the slide out cable replaced due to binding up. Know this is a cheaper brand Keystone. But thing that they need to look at is. 1. Bathroom and bedroom door open up into each other. 2. Water line hood... read more
We bought this camper from Hitch RV in Columbia SC. After get it home had to take into shop to have one of the slide out cable replaced due to binding up. Know this is a cheaper brand Keystone. But thing that they need to look at is. 1. Bathroom and bedroom door open up into each other. 2. Water line hood up in bathroom sink are backwards. 3. All upper cabinets do not have anyway to stay open because they open towards ceiling. 5. Pantry door hits refrigerator door. 6. Pantry door and refrigerator door open up into each other 7. No electrical plus by bed to plug in anything. 8. Radio need to be upgraded to better one with CD and DVD player built in. 9. No where to put drinks when watching tv. Except on floor 10. Closet door magnets are not strong enough to keep door close. 11. No handles on closet door. 12. Shower head is on other wall. Not above faucets. 13. Main water hook up is up front not in back. So got to have long hose. 14. No place to phones or anything beside the bed while sleeping. 15. Refrigerator door had ding in it and is has takin over 8 months to get new door. Most of the things that I have listed I have fixed myself. These thing Keystone needs to look into on the 2021 models. The price you pay for a camper you shouldn't have to worry about how things work together or the craftmanship. We like the floor plan but the craftmanship for Keystone is not there in the Sunsets Trails.
Livability
4.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
5.0
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Voted most helpful review

K. Cronin

Ontario

Reviewed on October 8, 2020

RV reviewed 2020 CrossRoads Hampton HP371KL view listing

2.2
Hampton is a terrible company to buy an RV from. 4 screws came out of the wall that held blinds, trim on ceiling starting to come down, doors that won't stay closed, stove that was sent without grommets, Fireplace rattles like a firebell, etc...Hamptons answer to all this is it isn't covered under 1 year warr... read more
Hampton is a terrible company to buy an RV from. 4 screws came out of the wall that held blinds, trim on ceiling starting to come down, doors that won't stay closed, stove that was sent without grommets, Fireplace rattles like a firebell, etc...Hamptons answer to all this is it isn't covered under 1 year warranty, but a 90 day adjustment warranty which is useless because it is a park model and 2 hours from service. Dealer said make a note of problems and all would be fixed at season end. Huge problems trying to get solutions from Hampton and all they can say is"sucks to be you - should read your owners manual"
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
1.0
Factory warranty/support
1.0
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