Starcraft Autumn Ridge 329BHU reviews

We purchased a brand new 2014 Starcraft Autumn Ridge 329 BHU. We started off with some minor issues with its construction, but these were a fairly simple fix. Unfortunately, our slides were another story. They were poorly constructed & there has been water coming in through the seals on the outside of the slides whenever it rained. The water then made its way down the walls & rotted out the floors. We had one repaired by a camper repair man & then most recently pulled up the flooring in the bunkhouse slide. It is completely rotted. This camper was meticulously maintained & covered in the off season, but is now so far gone, we don't know what we are going to do. I am so heartbroken 😔 never buy a StarCraft camper! Show less

We bought this new the end of 2016. Within 5 months the water heater quit working. Camping World didn't fix it while they had it and I contacted the company for help. Someone called back and said they would help and that was the last I heard. Today my husband noticed that one side of the main slide-out floor was rotten on the bottom and coming loose. 3 years and this should not be happening. We have had so many issues with moisture build-up that we took out the banquets and the cupboards in the bedroom. This is with the use of a large dehumidifier. There was also a huge problem with mold in the storage area. The furnace won't ignite now just as it is starting to get cold. Window valances coming loose, crappy laminate on counters coming up, etc. etc. This is our 3rd RV and we will never buy another one from this company. Show less

We bought our trailer new in Sept./2015 and took one trip from Edmonton to Waterton National Park. The dealer advised us on how many chain links to tighten the load-leveler bars for maximum safe performance. On tight turns in Waterton the brackets for these bars moved 6 inches on both sides stripping the paint off the frame! We got back to Edmonton and the main living room slide had bent the aluminum siding because it was not closing properly. It took the dealer all summer to get the siding shipped to Canada. We were happy the work was done well under warranty. We had the left-rear tire lose all its outside tread in under 2 months of highway driving(cheap Chinese tires are just no good). This summer all 4 wheels had the wheel bearing axle seals burst - got a $1200 bill for the repair and discovered our extended warranty that cost us several thousand dollars would not cover the cost even though this was proven to be an issue from the factory for over-lubricating the bearings. We also have a 1978 29-foot Prowler and we have the bearings repacked every 2 years and have the trailer safety-certified for our own peace of mind. Not once has there been any issues with the bearings or the tires. This past Spring we were camping in Jasper- the nighttime temperature was below freezing and the first night out we lost the use of our refrigerator and more importantly the furnace too. When we returned to Edmonton 4 frozen days later we went to a different brand dealer who has done good work for us on the old Prowler and for $200 and a thorough wiring check of the entire electrical system discovered the 2 wires on the same circuit on the back side of the main fuse panel had only 2 strands of wire that had burned out and that had also burned the plastic shielding surrounding them. He not only replaced this wiring - he did a thorough check of all systems on the trailer and certified it safe. We have had no further problems since and will be returning to this RV dealer in Spruce Grove again for any further work. We are slowly getting rid of the bugaboos from this trailer-some of it is shoddy workmanship at the factory-some of it is shoddy original parts. When the Prowler was made in 1978 it was American-built with all American parts and was built to last and has done so very well. Sadly a new trailer built in the USA today means simply that it is assembled in the USA from parts sourced out to the cheapest supplier world-wide. Show less