Starcraft Autumn Ridge reviews

I’ve owned rvs since 1982, I bought the autumn ridge for a retirement camper. This is the worst camper I have ever owned. Continuos water leak problems with water lines, hard rain comes in through air conditioner. I have brought it back to dealer twice and I’m still having problems. Cheap tape on cabinets is pealing off. These trailers are built with scraps I think. The people who put them together have got to be ignorant or just don’t care. Workmanship is pathetic. As soon as I got it home we realized the roof had a severe kink in it on the roof. Back to dealer. Leaks have been a major problem and have been brought back to dealer for these. Every time I have taken it out something else goes wrong. Knowing that the company won’t admit it’s a piece of junk and the warranty is expired now. I’m stuck with a piece of junk. I will never purchase another camper of any brand they manufacture because they will probably be junk too. They won’t print this email so everyone can see the garbage they produce but I will always advise potential buyers not to purchase any brand that they produce. What happened to American craftsmanship. This company should be ashamed of the quality of work they put out. It is literally junk. If you have the guts to email me back please don’t hesitate. Show less

We purchased a brand new 2014 Starcraft Autumn Ridge 329 BHU. We started off with some minor issues with its construction, but these were a fairly simple fix. Unfortunately, our slides were another story. They were poorly constructed & there has been water coming in through the seals on the outside of the slides whenever it rained. The water then made its way down the walls & rotted out the floors. We had one repaired by a camper repair man & then most recently pulled up the flooring in the bunkhouse slide. It is completely rotted. This camper was meticulously maintained & covered in the off season, but is now so far gone, we don't know what we are going to do. I am so heartbroken 😔 never buy a StarCraft camper! Show less

Nothing but issues since this arrived in our yard. Leak before first use. Water damage from leak. In the shop for the first 8 months of ownership. Warranty work within the first year, that was poorly repaired, was not covered for repair after first year. Starcraft is of no help, has no concern for their horribly manufactured junk after warranty year is up, even though this unit was a complete lemon from the moment it came off the assembly line! Show less

We purchased this new in 2019.We enjoy the RV, it meets our needs. We did not need to use the water system/tanks. 2 weeks ago we decided to reserve a place where we can use the camper’s water system. When we filled the tank to prep , there was a leak in the line-water pouring out underneath and also ruining the insulation, etc. we took it to an authorized repair garage.They found that a screw from securing the bathroom vanity was drilled through the water line causing the leak. A manufacturer defect/fault.The extended warranty will not cover the manufacturer defect. Jayco/Starcraft refuses to take responsibility and stand behind the product, blaming us for not finding it sooner. This is deplorable customer service and we expected better from an American company which prides itself and boasts about quality and outstanding .Our repair Cost? $1350 AFTER the authorized repair garage graciously gave us a courtesy discount because they are baffled by the failed manufacturer service. BUYERS BEWARE. Jayco/Starcraft cares about the bottom line, not it’s customers. Show less

We enjoyed camping all our lives from a pop up and now this is our fourth camper. It’s great to see how trailers have become so modernized and efficient. This camper has so much storage that seriously you could live in it! The LED lights are a bit harsh but energy efficient. Dimmers would be a good idea. The solid surface counters are so much better than Formica with the glued on edge trim that fails over time. Glass shower surround is again much better to clean than a curtain. Definitely the way to go for longevity too. The large fridge with a separate freezer door works well for us. After having booth style and wrap around dinettes in past trailers, the table and chairs is great upgrade we feel. The large skylight is nice but we made a push in removable panel to block it to stop the summers day heat. The black tank flusher is very convenient compared to the old fashioned wand though the top. We just love the swivel rocker recliners and the comfortable sofa too. The queen bed has a normal house length (80”) mattress so your feet won’t hang over the end if you are taller. The mattress is a pillow top too. We did add a memory foam topper and now it’s even better. We have been fortunate never needing any mechanical repairs thus far. Show less

I bought an autumn ridge in 2018. First time out, the pop offs popped and couldnt reset them. Had to buy 2 shut off valves and install under camper. Then tje propane regulator leaked and had to be replaced, next was the gfci that only my 19” tv was plugged in to went out. After pulling it about 900 miles, the bearing in the alxe burned out, ruined the axle and had to replace the axle. Mechanic said it looked like factory never greased them. I lost 4 clearance lenses due to them not having a tight fit to the light, lost the cap to the bumper somewhere down hwy 117, the water heater leaked, the co2 monitor goes off even when the camper is sitting idle in my drive. One of the leveler legs threaded rod broke while attempting to level it. The black water tank constantly reads full. This is the worst camper I have ever owned and if I can get rid of it, I will never own another Show less

Love the layout of this unit. Several problems with to start off. We only travel on weekends no more than 100 miles round trip. Trim around doors is lifting after one season of use. Water problems; driver side leak at the front of camper. Bedding, pillows and mattress soaked. Still can’t find out why. Everything appears to be sealed and no visible signs of water damage. Leak under bathroom sink. Manufacture problem....a screw hiding hot and cold lines in place has rubbed through the lines. Contacted the service department where RV was bought. Still waiting for a call back. It’s been a month. Contacted Starcraft and was told it’s my problem and not theirs. Recall in the fall of 2019. Waited till spring 2020 to get it looked at. Took over 3 weeks to fix a 30 minute issue. Show less

I brought my Starcraft beginning July 2019 BRAND NEW. We used it for 3 months in 2019 and closed it up until May of 2020. In June 2020 we had no hot water so we replace the CIRCUIT PANEL and now in july our AIR CONDITIONER is not working.. the brand they use is DOMETIC HOT WATER AND AIR CONDITIONER. I would never buy another Starcraft or any other company's who uses DOMETIC. We only USED our camper for 6 months a total of 50 TIMES and I have had 2 issues. Show less

I dont know where to start. Simply put I will neve buy another Starcraft again. The quality is horrible for the price. My unit is only 2 years old and I have my roof leaking hinges/latches come apart, ac unit only blow good air directly under it, air flow through the duck work to front bedroom is almost non-existent. Thermostat is completely useless and is horrible about maintaining set temp. Plumbing came apart twice under sink. Shower walls keep coming unfastened and they will not keep water in the drain basin. Barely any chalking around shower. Trim is nailed then the nails are covered with a similar color putty by someone using a finger. TV/radio antenna is worthless. Wifi extender is a joke and will barely pick up signal 20 feet away from the wifi source. Some Decals have been replaced once and the rest are literally starting to deteriorate to nothing while the new ones are right behind them. The black water tank meter is no longer working and I fully flush more than once every time I use the RV to ensure no debrisis blocking it. Steel wheels are starting to rust. Frame is starting to rust. Oh and the RV is covered while in storage. I have only trailered this unit maybe a 1000 miles total. The counter top and trim on the front of it are starting to separate. The stove will not light with the factory ignite. One of the open front shelving unit is starting to snag with the very little weight of a dish drainer and a box of plastic utensils. The vinyl on the folding coaches is wearing through because the frame of the coaches are rubbing on it when someone sits on them. The fully powered awning is leaking and deteriorating resulting in holes. I'm sure I'm missing something. All of this I brought to my dealer but was told these items are only covered for the first year. So needless to say I'm stuck with this. So as already stated I will not buy another Starcraft unit again and will certainly not be recommending them. One last thing this unit was bought new in 2018. It was a left over 2017. And now I know why it was a left over. Apparently everyone else saw the BS and chose not to listen to the sales guy. So for that I do take some blame. Show less