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Palomino Puma XLE Lite 27RBQC reviews

3.5 (7 reviews)
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Liveability
3.4
Overall quality
3.1
Floorplan
4.0
Driving/towing
3.6
Factory warranty
3.1

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Voted most helpful review

Todd Rademachir

Reviewed on May 10, 2023

RV reviewed 2017 Palomino Puma XLE Lite 27RBQC view listing

4.6
This was our first camper we bought new with kids. It’s not a living camper if you look at high end campers. We loved the big open living area as we mainly used it for weekends at the lake or a week. We never had the first issue out of this camper for 6 years of owner ship. Everything always worked as ... read more
This was our first camper we bought new with kids. It’s not a living camper if you look at high end campers. We loved the big open living area as we mainly used it for weekends at the lake or a week. We never had the first issue out of this camper for 6 years of owner ship. Everything always worked as it should trusted everything about it. We sold because looking into higher end couples camper. It was easy to use camper not much on it to malfunction. It looked and functions as new when we sold it
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
5.0
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Helpful (5)

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Voted most helpful review

Craig Thomas

Reviewed on March 10, 2023

RV reviewed 2022 Palomino Puma XLE Lite 27RBQC view listing

1.6
I am a first time buyer. I bought my Puma brand new in 2022. I used it maybe 5 times last year. It has been in the shop more than I have used it. Window leak issues that they tried to kinda fix. That took 3 try’s finally a new window was ordered. It seems everything in this camper had to be fixed. This ... read more
I am a first time buyer. I bought my Puma brand new in 2022. I used it maybe 5 times last year. It has been in the shop more than I have used it. Window leak issues that they tried to kinda fix. That took 3 try’s finally a new window was ordered. It seems everything in this camper had to be fixed. This was a brand new camper. The last time it was in the shop it was there from Nov. 9th to Feb. it was there 4 months. I have asked Forest River to extend my warranty due to the fact I haven’t really used it. They refuse to talk to me about it. As much as the camper cost you would think you would get better customer service. I will never own another Forest River product. They are a joke and don’t act like they want to stand behind there product. My warranty is about up and I will be stuck with a camper that I hope is kinda fixed.
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Scott Paul Wetterau

Reviewed on November 21, 2022

RV reviewed 2022 Palomino Puma XLE Lite 27RBQC view listing

5.0
We own this RV. We've owned it for about a year now. We have NEVER had any issues with fit or finish. We were shocked to read the negative comments posted about this model of travel trailer. We thought we were placing an ad, not posting to a public forum. This particular travel trailer that we own is in ... read more
We own this RV. We've owned it for about a year now. We have NEVER had any issues with fit or finish. We were shocked to read the negative comments posted about this model of travel trailer. We thought we were placing an ad, not posting to a public forum. This particular travel trailer that we own is in new condition. Everything works fine. We are selling because we would like to purchase our friend's Class C motorhome. Our dealership is a small, family-owned business with a five-star reputation. They have record sales, and PUMA is one of their brands. We trust that if we have any issues, they will fix them promptly. They stand behind their sales. Just because a few people are disgruntled, doesn't mean that every PUMA is a bad trailer.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Debby Conyers

Oklahoma

Reviewed on October 7, 2022

RV reviewed 2020 Palomino Puma XLE Lite 27RBQC view listing

2.6
This camper has been a pain in my butt since we bought it new. 1st trip out and had to call a repairman to put the slide out in. The kitchen drawer stops broke. Had them repaired and now I can't open them all the way. Every water connection, bathroom sink, shower, kitchen sink, and toilet leaked while were ca... read more
This camper has been a pain in my butt since we bought it new. 1st trip out and had to call a repairman to put the slide out in. The kitchen drawer stops broke. Had them repaired and now I can't open them all the way. Every water connection, bathroom sink, shower, kitchen sink, and toilet leaked while were camping. Still have a leak somewhere around the low water drain. The water pump didn't work. There was a dead short that kept blowing the fuse. The trim work is coming loose. The original bathroom sink faucet wouldn't shut off so we replaced it. We're stuck with it!
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
3.0
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Voted most helpful review

Lynn Jacques

Alabama

Reviewed on September 25, 2020

RV reviewed 2019 Palomino Puma XLE Lite 27RBQC view listing

3.0
We purchased this Camper one week ago today! Had a major tire blow out on the way home. Sat on the side of the road for an hour waiting for help. Once we made it home we went to set it up and open the slide only to find out the battery was completely dead. Today we load everything to head out for our first ca... read more
We purchased this Camper one week ago today! Had a major tire blow out on the way home. Sat on the side of the road for an hour waiting for help. Once we made it home we went to set it up and open the slide only to find out the battery was completely dead. Today we load everything to head out for our first camping weekend only to have the brakes lock up and catch fire. My husband had to put the fire out with the extinguisher that is before the fire department arrived!! The camper is a 2019 but we are the first time owners. I pray all the issues get worked out very soon and we did not make the wrong decision with this purchase. Oh and we can't get the dealership to respond to my messages or texts. :)
Livability
4.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
2.0
Factory warranty/support
2.0
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Voted most helpful review

Sara

Texas

Reviewed on March 5, 2019

RV reviewed 2019 Palomino Puma XLE Lite 27RBQC view listing

2.4
We’ve owned a Puma X-Lite for less than a month. We had a major water leak in the restroom within our first week. The dealership told me that I’d have to wait 3 weeks for a repair. I called the RV loan company and told them that I wouldn’t make a single payment until someone fixed the leaky ... read more
We’ve owned a Puma X-Lite for less than a month. We had a major water leak in the restroom within our first week. The dealership told me that I’d have to wait 3 weeks for a repair. I called the RV loan company and told them that I wouldn’t make a single payment until someone fixed the leaky roof. I had to get dramatic in order to get help. Dealership maintenance fixed the leak within 4 hours. The main door lock/handle jammed shortly after the rain stopped. I had to crawl through the small storage opening on the side to drill the door open. I received a new lock from the dealership. The water heater has a gas leak. The carbon monoxide alarm goes off every time we turn on the water heater. I have yet to address this to the dealership. There’s a lot of issues going. Overall, the quality of this Palomino trailer is terrible. The dealership has been helpful. But we’re only a couple of weeks in! Let’s see what breaks next.
Livability
3.0
Overall quality
2.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Tom Bomer

Texas

Reviewed on February 4, 2019

RV reviewed 2018 Palomino Puma XLE Lite 27RBQC view listing

5.0
Used it twice from new... read more
Used it twice from new
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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