Palomino Puma 295BHSS 295BHSS reviews

Palomino Puma has the worst customer support, the quality of the RV is sub standard to say the least. If you buy one of these I would STRONGLY recommend that you buy some sort of extended warranty because the dealers do not care and the manufacturer after several calls and voice mails never returned my calls... There was leaks on the windows, the plastic used for the vents on the roof disintegrated in the first year of ownership, the decals on the front cap faded with 1 one year... You walk on the roof and you can fell how cheap the structure below is. The strip that cover the screws on the side that hold the roof membrane also disintegrated 18 months after we got our.... I got mine at TravelCamp in Jacksonville Florida... Very nice people until you sign the papers and sign for it... After when you need support or repairs they are the worst... I am not the type of person that does this type of reviews but this whole experience of owning a PALOMINO PUMA was so bad that I had to write this to warm other people... Run from it. Show less

Only drawbacks are lack of storage (inside and out) and we had to ding a little for quality. Our shower panel had pulled away from the wall at the top and that needed to be repaired so as not to allow water to get behind the panel, and also the siding on the awning/entrance side had a huge bulge in it at time of purchase. Palomino paid to haul the trailer from our dealer in Central MN, back to the factory in Indiana where it was built. They pulled off the siding, fixed the problem, reinstalled the siding and paid to haul the trailer back to our dealer. Since those two repairs, we've been happy (but still wish this model had more storage). Otherwise, it's great and we love it and can't wait to use it again this season! (We purchased Aug2015, so didn't have much chance to use it all that much last year.) Show less