Gulf Stream Gulf Stream BT Cruiser 5240 5240 reviews

Factory difficult in the customer service area...non resposive both in phone calls as well as e-mails. Build quality terrible...water leaks/missing parts limited availabilities of upgrades and very little owner's manual information. Great floor plan...nice design but assembled by people who just did not care if it's components function or not. Cheap! Cheap! This was my 30th new motorhome. Owners of manufacturers[family owned I am told] just do not have any pride in their product. Would NEVER buy another of their products! Have a wonderful dealer though! Show less

This is my 20th new RV since 1978. Ranging from tiny to diesel pushers up to 42 feet. Size depending on family size over the years. I enjoy the RVing life but this most recent Rig[2025 BT Cruiser] has been a poorly constructed mess. Water leaks/missing options/sloppy assembly and a company that will not return phone calls or answer e-mails directed to a supposedly customer service department. Frankly it is hard to believe that the owners of the company are unaware of how unprofessional the staff treats customers. I ordered this unit and it was delivered in terrible condition with out any signs of quality control being directed towards its construction. It now has 17 miles on it as I had it trailer delivered from the factory to my dealer. It is now on my property in its own heated/cooled garage awaiting my dealer[good folks] to try and fix all the sloppy work done by the factory. At this time I am unable to use it. I do not know how the Gulf Stream management can sleep at night with their business ethics. I will never buy another of their products. Remember, I have had 20 of these...big and small...and this one is truely an an example of a company with out ethics. Show less